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Logistics Account Manager Jobs in Racine, WI (NOW HIRING)

DSV A/S

Operational Key Account Manager

Milwaukee, WI · On-site

$82K - $103K/yr

DSV - Global Transport and Logistics At DSV, our purpose is to keep customers' supply chains ... Operational Key Account Manager Time Type: Full Time Summary As a Key Account Manager in Operations ...

DSV Road GmbH

Operational Key Account Manager

Milwaukee, WI · On-site

$82K - $103K/yr

Customer Operations Management DSV - Global Transport and Logistics At DSV, our purpose is to keep ... Operational Key Account Manager Time Type: Full Time Summary As a Key Account Manager in Operations ...

Atomix

CX Account Manager

Milwaukee, WI · On-site

$70K - $80K/yr

Director of Customer Experience (CX) At Atomix Logistics, your growth is a core part of our mission ... Manage billing inquiries and account-level documentation with accuracy and professionalism.

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All JobsLogistics Account JobsLogistics Account Manager JobsLogistics Account Manager Jobs in Racine, WI

Logistics Account Manager information

See Racine, WI salary details

$25.8K

$60.7K

$85.3K

How much do logistics account manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for logistics account manager in Racine, WI is $60,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $66,600.00 per year, depending on experience, location, and employer.

What is a logistics account manager?

A Logistics Account Manager is a professional responsible for overseeing, coordinating, and optimizing the transportation and delivery of goods for clients. They act as the main point of contact between clients and logistics service providers, ensuring that shipments are managed efficiently and cost-effectively. Their duties often include managing customer accounts, negotiating rates, tracking shipments, and resolving issues that arise during the shipping process. Logistics Account Managers play a crucial role in maintaining client satisfaction and building long-term business relationships.

What does a logistics account manager do?

A logistics account manager helps provide logistics services to clients. In this job, your duties include working to develop a relationship with clients and liaising between the client and the shipping logistics company. You need to understand the kinds of goods or commodities a company ships and also have experience with the geographical locations they operate and ship their products to. Qualifications for this career include a bachelor’s degree in marketing, management, or logistics, along with strong interpersonal, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a logistics account manager?

To excel as a Logistics Account Manager, you need strong knowledge of supply chain management, customer service, and business operations, often supported by a bachelor's degree in logistics or a related field. Familiarity with transportation management systems (TMS), freight tracking software, and CRM platforms is typically required. Outstanding communication, negotiation, and problem-solving skills help build lasting client relationships and resolve issues efficiently. These competencies are crucial for optimizing logistics solutions, ensuring client satisfaction, and driving business growth.

How does a logistics account manager typically collaborate with other departments to ensure client satisfaction?

A Logistics Account Manager works closely with operations, customer service, and sales teams to deliver seamless solutions for clients. They coordinate with operations to ensure timely shipments, partner with customer service to resolve any issues quickly, and frequently communicate with sales to align on client needs and contract terms. Effective collaboration across these departments helps maintain strong client relationships and ensures that service expectations are consistently met.

What is the difference between Logistics Account Manager vs Customer Service Representative?

AspectLogistics Account ManagerCustomer Service Representative
CredentialsRelevant logistics, supply chain certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, logistics and supply chain settingsOffice or call center, customer support environments
Employer & IndustryLogistics companies, freight forwarders, supply chain firmsRetail, telecom, service industries
Search & Comparison IntentUnderstanding logistics roles, career options in supply chainCustomer support roles, communication careers

The Logistics Account Manager focuses on managing client accounts, coordinating shipments, and optimizing supply chain processes, often requiring logistics certifications. In contrast, Customer Service Representatives handle client inquiries, resolve issues, and provide support primarily related to products or services. While both roles involve communication and client interaction, the Logistics Account Manager is specialized in supply chain management within logistics firms, whereas Customer Service Representatives work across various industries emphasizing customer support.

Do logistics account managers get paid well?

Logistics account managers typically earn competitive salaries that vary based on experience, location, and company size. They often receive additional benefits such as bonuses and commissions, especially when managing large accounts or complex logistics operations.

Is a logistics account manager a stressful job?

A logistics account manager role can be stressful due to managing multiple client accounts, coordinating complex supply chains, and meeting tight deadlines. The job often requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations. However, workload and stress levels vary depending on the company and industry environment.
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Logistics Account Manager jobs near you
Infographic showing various Logistics Account Manager job openings in Racine, WI as of September 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $60,711 per year, or $29.2 per hour.

Reverse Logistics Account Manager

Pleasant Prairie, WI • On-site

Bertelsmann
Technology, Communication and Media • 10K+ employees
Learn more about Bertelsmannexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Company Description
Job Description
Arvato is hiring a customer relationship-driven Account Manager to manage our reverse logistics services for a high-tech client. In this role, you will lead a team of Customer Service Representatives, have P&L ownership, supervise program execution and changes to the scope of the program. You will apply your technical and operational knowledge to continuously improve reverse logistics processes. Maintaining good communication and working relationship with clients as well as key decision-makers internally is critical to the success of the company and the client's expectations. You will also serve as a liaison between the client's expectations and the operational output to meet or exceed established Service-Level-Agreements (SLAs). Success in this role will be determined by achieving key targets related to financial performance, timely service, scope control and growth.
YOUR TASKS
  • Act as key client contact and build strong working relations with decision makers.
  • Ensure SLAs are met and monitored per contractual agreement.
  • Closely collaborate with operations management and quality assurance.
  • Manage the material management and procurement function of the refurbishment program.
  • Provide efficient customer service through daily management of the Customer Service Team. including motivating, coaching, problem solving, recognizing and rewarding.
  • Manage financial objectives and reporting including gathering data for invoicing, preparing invoices, financial forecasting, and participating in annual budgeting process.
  • Ensure a smooth interface among all internal departments (Service Delivery, IT, Finance, Customs/Trade, Transport and all other operating entities involved) to enable a successful implementation or operation of the agreed scope of the business.
  • Lead new process development and continuous improvement throughout the supply chain to meet quality standards.
  • Participate and prepare for weekly/monthly/quarterly Business Reviews to report on day-to-day business, SLAs, and project implementations.

Qualifications
  • Bachelor's degree in Supply Chain Management or Business (or comparable work experience).
  • Proven track record of min. 3 years of Account Management, Program Management, or Customer Service Management.
  • Experience in product refurbishment or production.
  • Experience in managing a team.
  • Excellent communication skills.
  • Assertive, analytical and able to establish priorities.

Additional Information
  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company's Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
Learn more about our commitment to Equal Opportunity and Accommodation Information here.
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