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Logistics Account Manager Jobs in Racine, WI (NOW HIRING)

Local World

Account Manager

Milwaukee, WI · Remote

Account Manager (Midwest - Milwaukee/Chicago Area) Logistics: Remote with frequent onsite meetings with client in Milwaukee, WI Candidates MUST be located in Wisconsin or Chicago, IL About the Role ...

Deloitte

Manager - Bulk Logistics

Milwaukee, WI · Hybrid

Partner with account teams to shape proposals and solution offerings, integrating both traditional ... Manager - Bulk Logistics (Maritime and/or Rail) We are a team of strategic advisors, architects ...

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$25.8K

$60.7K

$85.3K

How much do logistics account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for logistics account manager in Racine, WI is $60,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $66,600.00 per year, depending on experience, location, and employer.

What Does a Logistics Account Manager Do?

A logistics account manager helps provide logistics services to clients. In this job, your duties include working to develop a relationship with clients and liaising between the client and the shipping logistics company. You need to understand the kinds of goods or commodities a company ships and also have experience with the geographical locations they operate and ship their products to. Qualifications for this career include a bachelor’s degree in marketing, management, or logistics, along with strong interpersonal, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a Logistics Account Manager, and why are they important?

To excel as a Logistics Account Manager, you need strong knowledge of supply chain management, customer service, and business operations, often supported by a bachelor's degree in logistics or a related field. Familiarity with transportation management systems (TMS), freight tracking software, and CRM platforms is typically required. Outstanding communication, negotiation, and problem-solving skills help build lasting client relationships and resolve issues efficiently. These competencies are crucial for optimizing logistics solutions, ensuring client satisfaction, and driving business growth.

How does a Logistics Account Manager typically collaborate with other departments to ensure client satisfaction?

A Logistics Account Manager works closely with operations, customer service, and sales teams to deliver seamless solutions for clients. They coordinate with operations to ensure timely shipments, partner with customer service to resolve any issues quickly, and frequently communicate with sales to align on client needs and contract terms. Effective collaboration across these departments helps maintain strong client relationships and ensures that service expectations are consistently met.

What is a Logistics Account Manager?

A Logistics Account Manager is a professional responsible for overseeing, coordinating, and optimizing the transportation and delivery of goods for clients. They act as the main point of contact between clients and logistics service providers, ensuring that shipments are managed efficiently and cost-effectively. Their duties often include managing customer accounts, negotiating rates, tracking shipments, and resolving issues that arise during the shipping process. Logistics Account Managers play a crucial role in maintaining client satisfaction and building long-term business relationships.

What is the difference between Logistics Account Manager vs Customer Service Representative?

AspectLogistics Account ManagerCustomer Service Representative
CredentialsRelevant logistics, supply chain certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, logistics and supply chain settingsOffice or call center, customer support environments
Employer & IndustryLogistics companies, freight forwarders, supply chain firmsRetail, telecom, service industries
Search & Comparison IntentUnderstanding logistics roles, career options in supply chainCustomer support roles, communication careers

The Logistics Account Manager focuses on managing client accounts, coordinating shipments, and optimizing supply chain processes, often requiring logistics certifications. In contrast, Customer Service Representatives handle client inquiries, resolve issues, and provide support primarily related to products or services. While both roles involve communication and client interaction, the Logistics Account Manager is specialized in supply chain management within logistics firms, whereas Customer Service Representatives work across various industries emphasizing customer support.

More about Logistics Account Manager jobs
What are the most commonly searched types of Logistics Account jobs in Racine, WI? The most popular types of Logistics Account jobs in Racine, WI are:
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What cities near Racine, WI are hiring for Logistics Account Manager jobs? Cities near Racine, WI with the most Logistics Account Manager job openings:
Logistics Account Manager jobs near you

Flatbed Transportation Account Manager

Action Usa

Milwaukee, WI • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Account Manager

The Account Manager at Action Enterprise Logistics (AEL) plays a crucial role in managing and expanding existing customer accounts. This position is focused on developing long-term relationships with clients, understanding their logistics needs, and providing tailored solutions that enhance supply chain efficiency while driving overall improvements and profitability. The Account Manager will work closely with customers and internal stakeholders to deliver high-quality service, introduce additional AEL service offerings, and continuously seek opportunities to add value to clients.

Duties and Responsibilities:

  • Build and maintain strong, long-lasting relationships with existing customers, acting as their primary point of contact for all logistics needs.
  • Proactively identify opportunities to enhance service offerings and present tailored solutions that address customers' supply chain challenges.
  • Manage daily logistic activities, including overseeing shipments, resolving service issues, and ensuring customer satisfaction.
  • Collaborate with internal teams to ensure seamless transitions of accounts and execution of services.
  • Analyze customer data and feedback to develop strategies that drive efficiency, reduce costs, and maximize account profitability.
  • Conduct business reviews and participate in customer meetings to discuss service performance, address concerns, and explore additional service opportunities.
  • Support pricing and contract negotiations, ensuring competitive and market-aligned proposals for existing accounts.
  • Maintain accurate records of customer interactions, shipment details, and performance metrics.
  • Provide guidance and insights to customers on optimizing their logistics processes, leveraging AEL's expertise and services.
  • Continuously monitor industry trends and current events to advise existing customers and adjust strategies to meet changing market demands and customer expectations.

Experience and Skill Requirements:

  • Bachelor's degree in logistics, supply chain management, business, or a related field, or equivalent industry experience.
  • Minimum of two years of experience in account management.
  • Proven track record of successfully managing customer accounts and enhancing business relationships.
  • Strong problem-solving skills and the ability to respond quickly to customer needs and operational challenges.
  • Exceptional communication, negotiation, and interpersonal skills, with the ability to work effectively across different teams and with various levels of stakeholders.
  • Proficiency in logistics software/tools, CRMs, and Microsoft Office Suite.
  • Ability to work in a fast-paced environment, balancing multiple customer needs while focusing on delivering high-quality service.
  • Self-motivated, with a strategic mindset and a commitment to driving results and customer satisfaction.
  • Ability to travel up to 25% of the time to visit with existing customers to strengthen relationships, gain a deeper understanding of their logistics needs, and position AEL to grow with the existing customers.

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