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Lodge Associate Jobs (NOW HIRING)

Big Horn Lodge

Hotel Housekeeper

Moab, UT

$19/hr

Big Horn Lodge and Red Stone Inn , located in beautiful Moab, UT, are now hiring a Full-Time Hotel ... All new hires starting in June will qualify for a $250 sign on bonus , paid out after the associate ...

Shore Lodge Whitetail LLC

Front Desk Agent

Mccall, ID · On-site

$14 - $17.75/hr

Provide excellent customer service to guests, Club Members, and fellow associates * Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort orientation.

Great Wolf Lodge

Assistant General Manager

Baraboo, WI · On-site

$140K - $150K/yr

Leads the lodge's community engagement and charitable giving initiatives, acting as a brand ... Associate's degree in Hospitality, Business, or related field; or equivalent combination of ...

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How much do lodge associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for lodge associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Lodge Associate, and why are they important?

To thrive as a Lodge Associate, you need customer service expertise, basic hospitality knowledge, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) terminals, and housekeeping or maintenance tools is commonly required. Excellent communication, problem-solving skills, and a friendly demeanor help associates create positive guest experiences and resolve issues efficiently. These abilities are crucial for ensuring guest satisfaction, smooth lodge operations, and repeat business in the hospitality industry.

What are some position titles?

Common position titles for a Lodge Associate include Front Desk Clerk, Housekeeper, Maintenance Worker, and Concierge. These roles often require customer service skills, attention to detail, and the ability to work flexible hours in a hospitality environment.

What is the highest paid hospitality job?

In the hospitality industry, executive roles such as General Managers of large hotels or resort directors tend to be the highest paid positions, often earning six-figure salaries. These roles require extensive experience, leadership skills, and often involve overseeing multiple departments and operations.

Is guest relations a stressful job?

Guest relations roles, such as a Lodge Associate, can be stressful due to handling guest complaints, managing expectations, and maintaining a positive environment. Good communication skills and the ability to stay calm under pressure help manage stress in this customer-focused position.

What is the job of an associate?

A Lodge Associate is responsible for tasks such as guest check-in and check-out, maintaining cleanliness, providing customer service, and assisting with daily operations at a lodge or hotel. They often need good communication skills, attention to detail, and may work flexible hours in a hospitality environment.

What are some common challenges Lodge Associates face during peak seasons, and how can they effectively manage them?

Lodge Associates often encounter increased guest volume and heightened expectations during peak seasons, such as holidays and vacation periods. This can lead to longer hours, multitasking between guest services and housekeeping, and managing guest concerns promptly. To effectively manage these challenges, it's important to prioritize tasks, maintain clear communication with team members, and stay organized. Many lodges provide additional training and support during busy times, and associates who demonstrate adaptability and teamwork often find these periods rewarding for personal and professional growth.

What are lodge associates?

Lodge associates are staff members who work at lodges, resorts, or similar hospitality establishments. Their responsibilities often include assisting guests with check-in and check-out, maintaining common areas, providing information about the property and local attractions, and ensuring guests have a comfortable stay. Lodge associates may also help with housekeeping, reservations, and handling guest requests or issues. The role requires excellent customer service skills, problem-solving abilities, and a friendly, welcoming attitude. Depending on the size and type of lodge, associates may work in various departments or specialize in specific tasks.

What is the difference between Lodge Associate vs Housekeeper?

AspectLodge AssociateHousekeeper
CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; cleaning or hospitality experience often preferred
Work EnvironmentFront desk, guest services, and general lodge operationsGuest rooms, bathrooms, and common areas for cleaning
Employer & Industry UsageHotels, resorts, lodges in hospitality industryHotels, resorts, lodges in hospitality industry

While both Lodge Associates and Housekeepers work in hospitality settings, Lodge Associates typically handle guest services and front desk duties, whereas Housekeepers focus on cleaning and maintaining guest rooms. The roles often overlap in hospitality environments like resorts and lodges, but their primary responsibilities differ, making each role essential for guest satisfaction and operational efficiency.

What cities are hiring for Lodge Associate jobs? Cities with the most Lodge Associate job openings:
What are the most commonly searched types of Lodge jobs? The most popular types of Lodge jobs are:
What states have the most Lodge Associate jobs? States with the most job openings for Lodge Associate jobs include:
Lodge Associate jobs near you
Guest Satisfaction Associate

Guest Satisfaction Associate

Swinomish Casino & Lodge

Anacortes, WA

$17.50/hr

Part-time

Retirement

Posted 5 days ago

New

Job description

Job Description

Our commitment to excellent guest services is what drives us, and we are dedicated to hiring outstanding individuals who share our passion for ensuring our guests have an exceptional experience while staying with us. We are currently looking for a talented Guest Satisfaction Associate to join our team. Guest Satisfaction Associates are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front desk agent.

Key Responsibilities:

  • Greet, register, and assist guests; handle check-ins/outs
  • Manage reservations for rooms, RV sites, golf, and dining
  • Process payments, ticket sales, and gift shop transactions
  • Provide local and property information; resolve guest concerns
  • Log and manage lost & found items
  • Coordinate with housekeeping, maintenance, IT, and security
  • Support new hire training and assist other departments as needed

Qualifications:

  • Must be flexible to work mornings, afternoons, evenings, weekends, and holidays as required.
  • High school diploma or GED
  • 1+ year customer service and cash-handling experience
  • Strong computer skills (Microsoft Office, POS/PMS systems)
  • Excellent communication, multitasking, and problem-solving skills
  • Ability to stand/walk for long periods and lift up to 25 lbs
  • Must obtain a Class IV gaming permit and have a valid driver’s license

Work Environment:
Indoor/outdoor environment, exposure to moderate noise and tobacco smoke

Company Description

Swinomish Tribe, a community of Coast Salish peoples, are descendants of groups and bands originating in the Skagit and Samish River valleys; the surrounding coastal areas; and islands, including Fidalgo, Camano, Whidbey, and the San Juan Islands.

Located on the pristine Washington coast, the Swinomish Casino & Lodge is owned and operated by our tribal community. We started as a small bingo operation in 1985. In 1990, we began negotiations for a gaming license, and a Compact was signed with the State of Washington in December of 1992. We chose to build the casino next to our acclaimed Bingo Hall. The construction was completed, and the Casino opened its doors to the public on July 15, 1994.

Over the years, the company has grown, but its philosophy and commitment have always remained the same: to be the friendliest casino in the area with outstanding customer service and to provide guests a luxuriant, state-of-the-art experience while maintaining and upholding the cultural identity of the Swinomish Tribe. Today, we are proud to be one of the leading employers in the Anacortes area.

Swinomish Casino & Lodge is a full-service entertainment destination including a 98 room luxury lodge, the 9,000-square-foot multipurpose Wa Walton Event Center, and a casino featuring Las Vegas-style gaming. We have over 650 of the latest slot titles and table games like Blackjack, Craps, Roulette, and Pai Gow. EZ KENO kiosks, and BetRivers Sportsbook at Swinomish.

Benefits

All team members enjoy these benefits

  • Discounted Meals
  • Employee Assistance Plan
  • 401(k) (On-call team members must request participation)
  • Team Member Events
  • Paid Lunches