Lockbox Operations Processor Jobs in Washington (NOW HIRING)

The Accounts Receivable Representative is responsible for managing incoming payments, maintaining accurate financial records, and ensuring timely collection of outstanding balances. This role serves as a key liaison between customers, vendors, and internal teams to support financial operations.

Essential functions:

Payment Processing & Cash Application

• Process customer payments via ACH, credit card, and lockbox
• Apply payments accurately across multiple systems and business units
• Troubleshoot and resolve failed or “stuck” transactions
• Scan, track, and deposit incoming checks

Accounts Receivable Management

• Monitor and report on past-due accounts
• Conduct collections activities via phone, email, and written communication
• Send customer statements on a regular cycle
• Reconcile customer accounts and investigate discrepancies
• Enter and track chargebacks (e.g., McKesson, Cardinal, daily order activity)

Customer & Vendor Communication

• Respond to AR-related inquiries and accounting inbox communications
• Work directly with customer AP departments to resolve payment issues
• Serve as a liaison between customers, vendors, and internal teams
• Provide invoices, statements, and supporting documentation upon request

Billing & Invoicing Support

• Generate and distribute invoices across multiple business lines
• Support real-time billing and specialized billing processes
• Address customer billing questions and discrepancies

Accounts Payable & Administrative Support

• Process vendor invoices and maintain organized records
• Enter employee expenses and classify transactions
• Maintain and organize accounting documentation and shared drives

Order Management & Fulfillment

• Process customer orders received via phone, voicemail, email, and fax
• Accurately document order details in CRM systems
• Generate invoices and enter orders into systems (e.g., NAV)
• Create shipping labels (e.g., FedEx) and coordinate shipments
• Send order confirmations and updates to customers

General Accounting Operations

• Manage high-volume accounting inbox and route communications appropriately
• Answer incoming calls related to payments and accounts
• Support accounting projects and cross-functional initiatives as needed

Job Requirements:

• Experience in accounts receivable, billing, or general accounting
• Strong analytical and reconciliation skills
• High attention to detail and accuracy
• Ability to manage high-volume workload and meet deadlines
• Proficiency in accounting systems and Microsoft Office (Excel preferred)

Physical Requirements necessary with or without a *reasonable accommodation:

• Travel by plane and car

Work Conditions:

• Office environment (one level)

Below, you can find our extensive benefits package offered to all full-time employee

Benefits offered for employees include:

• Medical
• Dental
• Life Insurance
• Long Term Disability

**Additional cost when adding dependents

Supplemental benefits include:

• Vision
• Short Term Disability
• Pet Insurance

Other Benefits

• 401(k) Plan with employer match
• Starting with 4 1⁄2 weeks of time off in first year of employment (inclusive of sick, vacation, personal, holidays)
• Maternity Leave
• Paternity Leave
• Annual Bonus Potential
• Annual Merit Increases

Our FLAVORx Benefit Package is always evolving and growing!

FLAVORx is an Equal Opportunity Employer

As an Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, genetic information, military or veteran status, pregnancy, or any other protected characteristic. Employment may be contingent upon receipt of an acceptable drug test, job-related motor vehicle report, as applicable and permissible by law. All qualified applicants who are authorized to work in the United States will receive consideration for employment