Position: Lock Desk Analyst / Secondary Marketing Support
Location: North Hollywood, California
Work Model: In Office
Compensation: $25.00 to $26.00 per hour
Schedule: Full-time, in office
Overview
This position supports the companyโs secondary marketing and analytic efforts through lock processing, pricing support, reporting assistance, and process improvement work. The role will work with several departments and help support business process improvement efforts focused on automation, quality, and efficiency.
Responsibilities
โข Accept rate locks from internal and external clients and confirm rate locks back to the client
โข Review and verify price quotes and lock requests
โข Enter loan information required for locking, relocking, modifying, and extending mortgage commitments into the LOS
โข Assist inbound callers with pricing registration questions and procedures
โข Communicate with mortgage loan officers and underwriters
โข Reconcile daily locks
โข Provide price quotes for rates not published on rate sheets
โข Resolve price discrepancies at the time of lock and loan purchase
โข Support management reporting and analysis of secondary marketing data
โข Support projects designed to improve automation, quality, and efficiency
Qualifications
โข Bachelorโs degree in Finance or a related field, or 3 years of experience in mortgage pricing and rate sheets
โข Strong mathematical and analytical skills
โข Strong written and verbal communication skills
โข Strong time management skills and the ability to work in a fast-paced environment
โข Ability to work well under pressure
โข Strong customer service skills
โข Strong organization, planning, and time management skills
โข Computer literacy, including Microsoft Office and Excel
โข High school diploma or equivalent
NMS Disclaimer
Client requirements and hiring decisions are set by the hiring company. Please ensure your application details align with your resume and reflect your direct experience.
Thank you for your interest!