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Lobby Ambassador Jobs (NOW HIRING)

Compass Group

Lobby Ambassador

Manhattan, NY · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lobby Ambassador NYC Rockefeller Pay 5 Salary: $24-$25/hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee ...

Rapport

Lobby Ambassador

Santa Monica, CA · On-site

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lobby Ambassador Tishman Santa Monica, CA Pay 5 Salary: $25-$27/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...

City of Hope

Lobby Ambassador - Part time, Weekends

Duarte, CA · On-site

$14.75 - $18.25/hr

The City of Hope Lobby Ambassador provides a high level of customer service to assist with transportation, meet and greet, mobility, wayfinding, directions, and connecting patients and families to ...

City of Hope

Lobby Ambassador - Part time, Weekends

Duarte, CA · On-site

$14.75 - $18.25/hr

The City of Hope Lobby Ambassador provides a high level of customer service to assist with transportation, meet and greet, mobility, wayfinding, directions, and connecting patients and families to ...

Compass Group

Lobby Ambassador

Manhattan, NY · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lobby Ambassador NYC Rockefeller Pay 5 Salary: $24-$25/hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee ...

TB ISLE RESORT LP

Lobby Ambassador

Aventura, FL · On-site

Scope of Position The Lobby Ambassador serves as arrival and departure ambassador by greeting, welcoming, and acknowledging guests. He/she will anticipate, and address guests' needs to ensure quality ...

Compass Group

Lobby Ambassador

Santa Monica, CA

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lobby Ambassador Tishman Santa Monica, CA Pay 5 Salary: $25-$27/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...

JLL

Lobby Ambassador

San Jose, CA

$16.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lobby Ambassador - JLL What this job involves: The Lobby Ambassador serves as the essential first point of contact for employees, visitors, and clients at our Cisco San Jose campus, delivering a ...

Marriott Vacations Worldwide

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Lobby Ambassador , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great ...

TB ISLE RESORT LP

Lobby Ambassador

Aventura, FL · On-site

Scope of Position The Lobby Ambassador serves as arrival and departure ambassador by greeting, welcoming, and acknowledging guests. He/she will anticipate, and address guests' needs to ensure quality ...

Prosegur

Lobby Ambassador

Santa Clara, CA · On-site

$16.50 - $20.75/hr

Lobby Ambassador Schedule: Monday-Friday, 08:00AM - 4:00PM Duties and responsibilities: * Maintaining a safe and secure environment for customers and employees while providing general Unarmed ...

The Westin Palo Alto

Lobby Ambassador/Bellperson

Palo Alto, CA · On-site

$14 - $19/hr

  • Medical

  • Retirement

The Lobby Ambassador/Bell person is the first point of contact with hotel guests. This position is responsible for greeting and providing a positive impression upon guest arrival/departure. The Lobby ...

The Westin Palo Alto

Lobby Ambassador/Bellperson

Palo Alto, CA · On-site

$14 - $19/hr

  • Medical

  • Retirement

The Lobby Ambassador/Bell person is the first point of contact with hotel guests. This position is responsible for greeting and providing a positive impression upon guest arrival/departure. The Lobby ...

The Westin Palo Alto

Lobby Ambassador/Bellperson

Palo Alto, CA · On-site

$14 - $19/hr

  • Medical

  • Retirement

The Lobby Ambassador/Bell person is the first point of contact with hotel guests. This position is responsible for greeting and providing a positive impression upon guest arrival/departure. The Lobby ...

Securitas

Lobby Ambassador

San Francisco, CA · On-site

$72K - $79K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Security Lobby Ambassador * Greeting and assisting visitors, employees, and tenants professionally. * Checking ID's, registering visitors, issuing badges, and enforcing access policies. * Monitoring ...

The Westin Palo Alto

Lobby Ambassador/Bellperson

Palo Alto, CA · On-site

$14 - $19/hr

  • Medical

  • Retirement

The Lobby Ambassador/Bell person is the first point of contact with hotel guests. This position is responsible for greeting and providing a positive impression upon guest arrival/departure. The Lobby ...

Securitas

Lobby Ambassador

San Francisco, CA · On-site

$72K - $79K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Security Lobby Ambassador * Greeting and assisting visitors, employees, and tenants professionally. * Checking ID's, registering visitors, issuing badges, and enforcing access policies. * Monitoring ...

ABM Industries, Inc.

Lobby Ambassador

Gloucester, MA · On-site

$45K - $50K/yr

Monitor lobby activities and ensure compliance with site access requirements, including badge ... Serve as a positive ambassador for ABM and the client site by delivering a best-in-class customer ...

Securitas Services

Lobby Ambassador

San Francisco, CA · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Security Lobby Ambassador * Greeting and assisting visitors, employees, and tenants professionally. * Checking ID's, registering visitors, issuing badges, and enforcing access policies. * Monitoring ...

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All JobsLobby Ambassador Jobs

Lobby Ambassador information

See salary details

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How much do lobby ambassador jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for lobby ambassador in the United States is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is a lobby ambassador?

Lobby ambassadors are professionals who serve as the first point of contact in a building, such as an office, hotel, or residential complex. They greet visitors, provide directions, answer questions, and ensure security protocols are followed. Their role is to create a welcoming and safe environment while assisting with administrative and guest services. Lobby ambassadors often work closely with security and building management teams to handle any issues that may arise.

What are some common challenges faced by lobby ambassadors and how can they be addressed?

Lobby Ambassadors often encounter the challenge of managing high foot traffic while maintaining a welcoming and secure environment for all visitors. Balancing customer service with security protocols requires strong communication skills and the ability to remain calm under pressure. To address these challenges, it's important to stay organized, be familiar with building procedures, and collaborate closely with security personnel and building management. Ongoing training and regular team briefings can also help ensure that Lobby Ambassadors are prepared for various situations and can provide a positive first impression for all guests.

What are the key skills and qualifications needed to thrive as a lobby ambassador, and why are they important?

To thrive as a Lobby Ambassador, you need strong customer service skills, a professional appearance, and typically a high school diploma or equivalent. Familiarity with visitor management systems, security protocols, and basic office software is often required. Outstanding interpersonal skills, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure guests and staff experience a smooth, secure, and positive entry to the building, reflecting well on the organization.

What is the difference between Lobby Ambassador vs Guest Services Representative?

AspectLobby AmbassadorGuest Services Representative
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHotel lobbies, event venuesHotels, resorts, customer service desks
Employer & IndustryHospitality, tourismHospitality, tourism
Primary RoleWelcoming guests, providing information, guiding visitorsAssisting guests, handling inquiries, check-in/out processes

While both roles involve guest interaction in hospitality settings, a Lobby Ambassador primarily focuses on welcoming and guiding visitors, often acting as a brand ambassador. A Guest Services Representative handles more direct guest inquiries, check-in procedures, and service requests. Both roles require excellent communication skills and customer service experience, but their specific duties and focus areas differ within the hospitality industry.

More about Lobby Ambassador jobs
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What are the most commonly searched types of Lobby Ambassador jobs? The most popular types of Lobby Ambassador jobs are:
Who are the top companies hiring for Lobby Ambassador jobs? The top employers for Lobby Ambassador jobs are:
What states have the most Lobby Ambassador jobs? States with the most job openings for Lobby Ambassador jobs include:
What job categories do people searching Lobby Ambassador jobs look for? The top searched job categories for Lobby Ambassador jobs are:
Lobby Ambassador jobs near you
Infographic showing various Lobby Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,683 per year, or $16.7 per hour.

Lobby Ambassador

Compass Group

Manhattan, NY • On-site

$24 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

344th of 488 rated business services

Job description

Position Title: Lobby Ambassador NYC Rockefeller 

Pay 5 

Salary: $24-$25/hr

Other Forms of Compensation:  

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.

Job Summary

As a Lobby Ambassador, you will establish a warm, welcome, and professional atmosphere for all clients, recruits, customers and employees. You will be the first impression to all and will operate the switchboard in addition to being the point of contact for all visitors, making sure guests feel comfortable and secure throughout their visit. 

Essential Duties and Responsibilities:

  • Welcomes and acknowledges all guests.
  • Anticipates and addresses guests' needs.
  • Thanks guests with genuine appreciation.
  • Assists guests in all guest service matters including concierge requests.
  • Monitors and processes visitor and registration requests utilizing a centralized email inbox.
  • Escorts all high touch clients to their meeting destinations.  
  • Promotes team work and quality service through daily communications and coordination with other departments.
  • Develops and maintains positive working relationships with others, and support team to reach common goals.
  • Ensures front desk work area is kept clean and in an orderly state at all times.
  • Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.
  • Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required.
  • Performs other duties as assigned.

Qualifications:

  • Experience in a client service / reception position.
  • Computer skills including MS Office products including Word, Excel, PowerPoint, and Outlook.
  • Ability to stand/walk for extended periods of time.
  • Some college is preferred. 

Apply to Rapport today!

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

  • Medical 
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Req ID: 1559307

Rapport a specialized division of FLIK Hospitality Group

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