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Lobby Ambassador Jobs (NOW HIRING)

Rapport

Lobby Ambassador

Manhattan, NY · On-site

$30 - $32/hr

Lobby Ambassador KKR NYC Pay 7 Salary: $30-$32/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services ...

Compass Group

Lobby Ambassador

Santa Monica, CA · On-site

$25 - $27/hr

Lobby Ambassador Tishman Santa Monica, CA Pay 5 Salary: $25-$27/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...

Rapport

Lobby Ambassador

Santa Monica, CA · On-site

$25 - $27/hr

Lobby Ambassador Tishman Santa Monica, CA Pay 5 Salary: $25-$27/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...

City of Hope

Lobby Ambassador - Part time, Weekends

Duarte, CA · On-site

$14.75 - $18.25/hr

The City of Hope Lobby Ambassador provides a high level of customer service to assist with transportation, meet and greet, mobility, wayfinding, directions, and connecting patients and families to ...

Compass Group

Lobby Ambassador

Santa Monica, CA · On-site

$25 - $27/hr

Lobby Ambassador Tishman Santa Monica, CA Pay 5 Salary: $25-$27/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...

Marriott Vacations Worldwide

$20/hr

As a Lobby Ambassador , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great ...

TB ISLE RESORT LP

Lobby Ambassador

Aventura, FL · On-site

Scope of Position The Lobby Ambassador serves as arrival and departure ambassador by greeting, welcoming, and acknowledging guests. He/she will anticipate, and address guests' needs to ensure quality ...

JLL

Lobby Ambassador

San Jose, CA · On-site

$17.50 - $22.50/hr

Lobby Ambassador- JLL What this job involves: As a Lobby Ambassador at JLL, you'll be the welcoming face of our clients' workplaces, delivering exceptional experiences through proactive hospitality ...

Prosegur

Lobby Ambassador

Santa Clara, CA · On-site

$16.50 - $20.75/hr

Lobby Ambassador Schedule: Monday-Friday, 08:00AM - 4:00PM Duties and responsibilities: * Maintaining a safe and secure environment for customers and employees while providing general Unarmed ...

JLL

Lobby Ambassador

Maynard, MA · On-site

$14.75 - $18.50/hr

Join our client experience team as a Lobby Ambassador, where you'll be the face of hospitality excellence and deliver amazing experiences for clients, employees, and guests through warm, professional ...

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Lobby Ambassador information

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How much do lobby ambassador jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for lobby ambassador in the United States is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is a lobby ambassador?

Lobby ambassadors are professionals who serve as the first point of contact in a building, such as an office, hotel, or residential complex. They greet visitors, provide directions, answer questions, and ensure security protocols are followed. Their role is to create a welcoming and safe environment while assisting with administrative and guest services. Lobby ambassadors often work closely with security and building management teams to handle any issues that may arise.

What are the key skills and qualifications needed to thrive as a lobby ambassador, and why are they important?

To thrive as a Lobby Ambassador, you need strong customer service skills, a professional appearance, and typically a high school diploma or equivalent. Familiarity with visitor management systems, security protocols, and basic office software is often required. Outstanding interpersonal skills, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure guests and staff experience a smooth, secure, and positive entry to the building, reflecting well on the organization.

What are some common challenges faced by lobby ambassadors and how can they be addressed?

Lobby Ambassadors often encounter the challenge of managing high foot traffic while maintaining a welcoming and secure environment for all visitors. Balancing customer service with security protocols requires strong communication skills and the ability to remain calm under pressure. To address these challenges, it's important to stay organized, be familiar with building procedures, and collaborate closely with security personnel and building management. Ongoing training and regular team briefings can also help ensure that Lobby Ambassadors are prepared for various situations and can provide a positive first impression for all guests.

What is the difference between Lobby Ambassador vs Guest Services Representative?

AspectLobby AmbassadorGuest Services Representative
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHotel lobbies, event venuesHotels, resorts, customer service desks
Employer & IndustryHospitality, tourismHospitality, tourism
Primary RoleWelcoming guests, providing information, guiding visitorsAssisting guests, handling inquiries, check-in/out processes

While both roles involve guest interaction in hospitality settings, a Lobby Ambassador primarily focuses on welcoming and guiding visitors, often acting as a brand ambassador. A Guest Services Representative handles more direct guest inquiries, check-in procedures, and service requests. Both roles require excellent communication skills and customer service experience, but their specific duties and focus areas differ within the hospitality industry.

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Lobby Ambassador jobs near you
Infographic showing various Lobby Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,683 per year, or $16.7 per hour.

Lobby Ambassador

Rapport

Manhattan, NY • On-site

$30 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Position Title: Lobby Ambassador KKR NYC 

Pay 7 

Salary: $30-$32/hour

Other Forms of Compensation:  

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

Lobby Ambassador serves as the first point of contact for visitors, clients, and employees, creating a professional, polished, and welcoming atmosphere in the lobby area. This role is responsible for managing daily front desk operations, delivering outstanding customer service, coordinating visitor access, and ensuring the smooth and secure flow of foot traffic throughout the facility. The ideal candidate is friendly, attentive, organized, and committed to making every guest feel valued.

Front Desk Responsiblities:

    • Greet all guests and employees warmly and professionally upon arrival.
    • Manage check-in and check-out processes using digital visitor systems.
    • Issue visitor badges and enforce access control procedures in line with company policies.
    • Keep the lobby and front desk area clean, organized, and visually presentable at all times.

Key Competencies:

  • Warm, welcoming, and professional demeanor
  • Strong interpersonal and communication skills
  • High attention to detail and organizational skills
  • Ability to handle multiple tasks with grace and efficiency
  • Reliable, punctual, and proactive in addressing daily needs

Apply to Rapport today!

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

  • Medical 
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Req ID: 1558819

Rapport a specialized division of FLIK Hospitality Group