Lobby Ambassador
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
New York, NY · On-site
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
New York, NY · On-site
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
Las Vegas, NV · On-site
$13.25 - $16.75/hr
LOBBY AMBASSADOR REPORTS TO: MANAGER AND DIRECTOR POSITION SUMMARY: It is the primary responsibility of the Lobby Ambassador to greet guest, provide excellent customer service, and to create a safe ...
Lobby Ambassador
Las Vegas, NV · On-site
$13.25 - $16.75/hr
LOBBY AMBASSADOR REPORTS TO: MANAGER AND DIRECTOR POSITION SUMMARY: It is the primary responsibility of the Lobby Ambassador to greet guest, provide excellent customer service, and to create a safe ...
Lobby Ambassador
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
LOBBY AMBASSADOR
Pittsburgh, PA · On-site
$23.50 - $24/hr
LOBBY AMBASSADOR - BNY - Pittsburgh Pay 5 Salary: $23.50 - $24 / hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
LOBBY AMBASSADOR
Pittsburgh, PA · On-site
$23.50 - $24/hr
LOBBY AMBASSADOR - BNY - Pittsburgh Pay 5 Salary: $23.50 - $24 / hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
LOBBY AMBASSADOR
Pittsburgh, PA · On-site
$23.50 - $24/hr
LOBBY AMBASSADOR - BNY - Pittsburgh Pay 5 Salary: $23.50 - $24 / hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
Quick apply
LOBBY AMBASSADOR
Pittsburgh, PA · On-site
$23.50 - $24/hr
LOBBY AMBASSADOR - BNY - Pittsburgh Pay 5 Salary: $23.50 - $24 / hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
LOBBY AMBASSADOR
$23.50 - $24/hr
LOBBY AMBASSADOR - BNY - Pittsburgh Pay 5 Salary: $23.50 - $24 / hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
LOBBY AMBASSADOR
$23.50 - $24/hr
LOBBY AMBASSADOR - BNY - Pittsburgh Pay 5 Salary: $23.50 - $24 / hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
LOBBY AMBASSADOR
Pittsburgh, PA · On-site
$23.50 - $24/hr
LOBBY AMBASSADOR - BNY - Pittsburgh Pay 5 Salary: $23.50 - $24 / hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
LOBBY AMBASSADOR
Pittsburgh, PA · On-site
$23.50 - $24/hr
LOBBY AMBASSADOR - BNY - Pittsburgh Pay 5 Salary: $23.50 - $24 / hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
Lobby Ambassador
New York, NY · On-site
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
New York, NY · On-site
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
New York, NY · On-site
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
New York, NY · On-site
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
New York, NY · On-site
$30 - $32/hr
Lobby Ambassador KKR NYC Pay 7 Salary: $30-$32/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services ...
Quick apply
Lobby Ambassador
New York, NY · On-site
$30 - $32/hr
Lobby Ambassador KKR NYC Pay 7 Salary: $30-$32/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services ...
Lobby Ambassador
Manhattan, NY · On-site
$30 - $32/hr
Lobby Ambassador KKR NYC Pay 7 Salary: $30-$32/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services ...
Lobby Ambassador
Manhattan, NY · On-site
$30 - $32/hr
Lobby Ambassador KKR NYC Pay 7 Salary: $30-$32/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services ...
Lobby Ambassador
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
West Palm Beach, FL · On-site
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
West Palm Beach, FL · On-site
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
Santa Monica, CA · On-site
$25 - $27/hr
Lobby Ambassador Tishman Santa Monica, CA Pay 5 Salary: $25-$27/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
Lobby Ambassador
Santa Monica, CA · On-site
$25 - $27/hr
Lobby Ambassador Tishman Santa Monica, CA Pay 5 Salary: $25-$27/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
Lobby Ambassador
Santa Monica, CA · On-site
$25 - $27/hr
Lobby Ambassador Tishman Santa Monica, CA Pay 5 Salary: $25-$27/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
Lobby Ambassador
Santa Monica, CA · On-site
$25 - $27/hr
Lobby Ambassador Tishman Santa Monica, CA Pay 5 Salary: $25-$27/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and ...
Lobby Ambassador
West Palm Beach, FL · On-site
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
West Palm Beach, FL · On-site
$24.65 - $29/hr
Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm ...
Lobby Ambassador
Manhattan, NY · On-site
$30 - $32/hr
Lobby Ambassador KKR NYC Pay 7 Salary: $30-$32/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services ...
Lobby Ambassador
Manhattan, NY · On-site
$30 - $32/hr
Lobby Ambassador KKR NYC Pay 7 Salary: $30-$32/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services ...
Lobby Ambassador
$30 - $32/hr
Lobby Ambassador KKR NYC Pay 7 Salary: $30-$32/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services ...
Lobby Ambassador
$30 - $32/hr
Lobby Ambassador KKR NYC Pay 7 Salary: $30-$32/hour Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services ...
Lobby Ambassador information
See salary details
$9.38 - $10.80
3% of jobs
$10.80 - $12.22
5% of jobs
$12.22 - $13.64
12% of jobs
$14.09 is the 25th percentile. Wages below this are outliers.
$13.64 - $15.06
15% of jobs
The median wage is $16.10 / hr.
$15.06 - $16.48
20% of jobs
$16.48 - $17.90
17% of jobs
$18.25 is the 75th percentile. Wages above this are outliers.
$17.90 - $19.32
11% of jobs
$19.32 - $20.74
6% of jobs
$20.74 - $22.16
5% of jobs
$22.16 - $23.58
1% of jobs
$23.58 - $25
4% of jobs
$9
$16
$25
How much do lobby ambassador jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for lobby ambassador in the United States is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.
What is a lobby ambassador?
Lobby ambassadors are professionals who serve as the first point of contact in a building, such as an office, hotel, or residential complex. They greet visitors, provide directions, answer questions, and ensure security protocols are followed. Their role is to create a welcoming and safe environment while assisting with administrative and guest services. Lobby ambassadors often work closely with security and building management teams to handle any issues that may arise.
What are some common challenges faced by lobby ambassadors and how can they be addressed?
Lobby Ambassadors often encounter the challenge of managing high foot traffic while maintaining a welcoming and secure environment for all visitors. Balancing customer service with security protocols requires strong communication skills and the ability to remain calm under pressure. To address these challenges, it's important to stay organized, be familiar with building procedures, and collaborate closely with security personnel and building management. Ongoing training and regular team briefings can also help ensure that Lobby Ambassadors are prepared for various situations and can provide a positive first impression for all guests.
What are the key skills and qualifications needed to thrive as a lobby ambassador, and why are they important?
To thrive as a Lobby Ambassador, you need strong customer service skills, a professional appearance, and typically a high school diploma or equivalent. Familiarity with visitor management systems, security protocols, and basic office software is often required. Outstanding interpersonal skills, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure guests and staff experience a smooth, secure, and positive entry to the building, reflecting well on the organization.
What is the difference between Lobby Ambassador vs Guest Services Representative?
| Aspect | Lobby Ambassador | Guest Services Representative |
|---|---|---|
| Required Credentials | High school diploma, customer service skills | High school diploma, customer service skills |
| Work Environment | Hotel lobbies, event venues | Hotels, resorts, customer service desks |
| Employer & Industry | Hospitality, tourism | Hospitality, tourism |
| Primary Role | Welcoming guests, providing information, guiding visitors | Assisting guests, handling inquiries, check-in/out processes |
While both roles involve guest interaction in hospitality settings, a Lobby Ambassador primarily focuses on welcoming and guiding visitors, often acting as a brand ambassador. A Guest Services Representative handles more direct guest inquiries, check-in procedures, and service requests. Both roles require excellent communication skills and customer service experience, but their specific duties and focus areas differ within the hospitality industry.
More about Lobby Ambassador jobs
What cities are hiring for Lobby Ambassador jobs? Cities with the most Lobby Ambassador job openings:
What are the most commonly searched types of Lobby Ambassador jobs? The most popular types of Lobby Ambassador jobs are:
Who are the top companies hiring for Lobby Ambassador jobs? The top employers for Lobby Ambassador jobs are:
What states have the most Lobby Ambassador jobs? States with the most job openings for Lobby Ambassador jobs include:
What job categories do people searching Lobby Ambassador jobs look for? The top searched job categories for Lobby Ambassador jobs are:
$24.65 - $29/hr
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 8 days ago
Cushman & Wakefield rating
7.4
Based on 159 frontline employees who took The Breakroom Quiz
110th of 202 rated real estate companies
Job description
Job Title
Lobby AmbassadorJob Description Summary
The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm, welcoming, and effortlessly professional environment. Beyond guest experience, the Lobby Ambassador plays an important supporting role in workplace safety, access management, and day-to-day operations. The ideal candidate leads with a proactive service mindset, communicates with professionalism, confidence, and care, and takes pride in the details that make a workplace feel exceptional.Job Description
Essential Responsibilities:
Experience & Hospitality
- Serve as the first point of welcome - greet every employee, visitor, and guest with warmth, professionalism, and genuine care.
- Deliver engaging workplace orientations for new employees and visitors, including facility orientation, amenity overviews, and service introductions.
- Build and sustain positive relationships with employees, building management, vendors, and service partners through consistent, courteous engagement.
- Anticipate needs and proactively communicate updates on service requests, ensuring every interaction is resolved promptly and thoroughly.
- Represent the brand as a visible, positive ambassador - setting the tone for an elevated workplace experience.
- Partner with WPS Operations, Communications, and Innovation Center to plan, support and deliver all internal and external meetings, engagements, executive briefings, events, high-profile executive visits, and special activations.
- Maintains awareness of daily meeting and event schedules and ensures campus readiness to welcome external guests, including coordination of access, signage, and hospitality logistics.
Administrative & Communication
- Manage all front desk and reception functions with accuracy, efficiency, and discretion.
- Serve as the communication link between visitors, employees, and internal teams - ensuring smooth, timely coordination.
- Handle telephone inquiries and direct requests to the appropriate teams and maintain accurate records and documentation.
- Support audit and investigative documentation with professionalism and confidentiality.
Access Control & Visitor Management
- Administer visitor registration, badge issuance, and identity verification in accordance with security policies.
- Manage badge operations for employees, contractors, and visitors - including access provisioning, revocation, and lifecycle tracking.
- Coordinate visitor escorts for restricted areas and respond to access inquiries with accurate, policy-aligned guidance.
- Arrange COI's and necessary documentation for deliveries to meet Landlord requirements.
Security, Safety & Emergency Response
- Maintain a visible, professional presence at entry points to support a safe and secure workplace environment.
- Monitor for and report suspicious activity, unauthorized access attempts, or policy violations to the appropriate security teams.
- Execute emergency protocols as needed - including medical, fire, and active threat scenarios - and coordinate with emergency services.
- Screen incoming packages, maintain secure storage, and document incidents accurately for post-event review.
- Enforce access policies, clean desk standards, and visitor escort protocols consistently and professionally.
Education:
- High School Diploma or equivalent from an accredited institution (required).
- Customer service, hospitality, or reception experience (preferred).
- Experience in security, facilities, or access control environments (preferred).
- Must successfully complete Basic First Aid, AED, and CPR certification.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $24.65 - $29.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"What Cushman & Wakefield employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom