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Security Lobby Ambassador Jobs (NOW HIRING)

Cushman & Wakefield

Lobby Ambassador

West Palm Beach, FL

$24.65 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee ... Security, Safety & Emergency Response * Maintain a visible, professional presence at entry points ...

Cushman & Wakefield

Lobby Ambassador

New York, NY · On-site

$24.65 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee ... Security, Safety & Emergency Response * Maintain a visible, professional presence at entry points ...

Cushman & Wakefield

Lobby Ambassador

New York, NY

$24.65 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee ... Security, Safety & Emergency Response * Maintain a visible, professional presence at entry points ...

Securitas

Lobby Ambassador

San Francisco, CA · On-site

$72K - $79K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Security Lobby Ambassador * Greeting and assisting visitors, employees, and tenants professionally. * Checking ID's, registering visitors, issuing badges, and enforcing access policies. * Monitoring ...

Cushman & Wakefield

Lobby Ambassador

West Palm Beach, FL

$24.65 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee ... Security, Safety & Emergency Response * Maintain a visible, professional presence at entry points ...

Cushman & Wakefield

Lobby Ambassador

New York, NY · On-site

$24.65 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee ... Security, Safety & Emergency Response * Maintain a visible, professional presence at entry points ...

Cushman & Wakefield

Lobby Ambassador

New York, NY · On-site

$24.65 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee ... Security, Safety & Emergency Response * Maintain a visible, professional presence at entry points ...

Cushman & Wakefield

Lobby Ambassador

West Palm Beach, FL · On-site

$24.65 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee ... Security, Safety & Emergency Response * Maintain a visible, professional presence at entry points ...

Cushman & Wakefield

Lobby Ambassador

New York, NY

$24.65 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee ... Security, Safety & Emergency Response * Maintain a visible, professional presence at entry points ...

Cushman & Wakefield

Lobby Ambassador

West Palm Beach, FL · On-site

$24.65 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title Lobby Ambassador Summary The Lobby Ambassador - the first impression for every employee ... Security, Safety & Emergency Response * Maintain a visible, professional presence at entry points ...

Securitas

Lobby Ambassador

San Francisco, CA · On-site

$72K - $79K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Security Lobby Ambassador * Greeting and assisting visitors, employees, and tenants professionally. * Checking ID's, registering visitors, issuing badges, and enforcing access policies. * Monitoring ...

Securitas Services

Lobby Ambassador

San Francisco, CA · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Security Lobby Ambassador * Greeting and assisting visitors, employees, and tenants professionally. * Checking ID's, registering visitors, issuing badges, and enforcing access policies. * Monitoring ...

TB ISLE RESORT LP

Lobby Ambassador

Aventura, FL · On-site

Scope of Position The Lobby Ambassador serves as arrival and departure ambassador by greeting ... well as the security of high-profile guests or members in accordance with resort standards.

JLL

Lobby Ambassador

San Jose, CA

$16.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lobby Ambassador - JLL What this job involves: The Lobby Ambassador serves as the essential first ... Coordinate closely with security, facilities, and workplace experience teams to address employee ...

TB ISLE RESORT LP

Lobby Ambassador

Aventura, FL · On-site

Scope of Position The Lobby Ambassador serves as arrival and departure ambassador by greeting ... well as the security of high-profile guests or members in accordance with resort standards.

Prosegur

Lobby Ambassador

Santa Clara, CA · On-site

$16.50 - $20.75/hr

Lobby Ambassador Schedule: Monday-Friday, 08:00AM - 4:00PM Duties and responsibilities ... Manage security services and related operations including preparation of post orders, staffing ...

ABM Industries, Inc.

Lobby Ambassador

Gloucester, MA · On-site

$45K - $50K/yr

Monitor lobby activities and ensure compliance with site access requirements, including badge ... Escalate building, security, or customer service concerns to the appropriate site contacts.

Prosegur Security USA

Lobby Ambassador

Santa Clara, CA · On-site

$26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with ...

Jones Lang LaSalle IP, Inc.

Lobby Ambassador

San Jose, CA · On-site

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lobby Ambassador - JLL What this job involves: The Lobby Ambassador serves as the essential first ... Coordinate closely with security, facilities, and workplace experience teams to address employee ...

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Security Lobby Ambassador information

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$11

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How much do security lobby ambassador jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for security lobby ambassador in the United States is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Security Lobby Ambassador vs Security Guard?

AspectSecurity Lobby AmbassadorSecurity Guard
Required CredentialsBasic security training, customer service skillsSecurity license, training in patrol and emergency response
Work EnvironmentIndoor, front-of-house, customer-facingIndoor/outdoor, various locations, patrol duties
Employer & Industry UsageCommercial buildings, hotels, mallsVarious sectors including retail, corporate, industrial
Common Search/ComparisonCustomer service, access controlPatrol, surveillance, incident response

While both roles focus on security, a Security Lobby Ambassador primarily handles customer interactions and access control at building entrances, emphasizing customer service. In contrast, a Security Guard often performs patrols, surveillance, and emergency response duties. Both roles require security training, but the specific responsibilities and work environments differ significantly.

What challenges do security lobby ambassadors face and how can they be addressed?

Security Lobby Ambassadors often encounter challenges such as managing high visitor traffic, handling difficult guests, and balancing security protocols with customer service. To address these, it is important to stay calm under pressure, communicate clearly, and rely on established procedures for verification and incident escalation. Ongoing training, teamwork with building management and security staff, and regular briefings help ensure Ambassadors are well-prepared to maintain a safe and welcoming environment.

What skills and qualifications are needed to be a security lobby ambassador?

To excel as a Security Lobby Ambassador, you need a solid understanding of security protocols, visitor management, and often a high school diploma or security-related certification. Familiarity with access control systems, CCTV monitoring, and visitor registration software is commonly required. Exceptional interpersonal skills, attention to detail, and calmness under pressure help create a safe and welcoming environment. These abilities ensure effective protection of premises, smooth visitor flow, and positive first impressions for clients and guests.

What is a security lobby ambassador?

Security Lobby Ambassadors are professionals responsible for maintaining safety and providing customer service in building lobbies or entrances. They act as the first point of contact for visitors, monitor access to the premises, check identification, and respond to security concerns or emergencies. Their role often includes greeting guests, answering questions, and ensuring that only authorized individuals enter the facility. Security Lobby Ambassadors help create a welcoming environment while upholding building security protocols.
More about Security Lobby Ambassador jobs
What cities are hiring for Security Lobby Ambassador jobs? Cities with the most Security Lobby Ambassador job openings:
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What job categories do people searching Security Lobby Ambassador jobs look for? The top searched job categories for Security Lobby Ambassador jobs are:
Security Lobby Ambassador jobs near you
Infographic showing various Security Lobby Ambassador job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,902 per year, or $17.7 per hour.

Lobby Ambassador

Cushman & Wakefield

West Palm Beach, FL

$24.65 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Cushman & Wakefield rating

7.4

Company rating: 7.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

110th of 202 rated real estate companies

Job description

Job Title

Lobby Ambassador

Job Description Summary

The Lobby Ambassador - the first impression for every employee, guest, and partner who walks through our doors. This role is rooted in hospitality: creating a warm, welcoming, and effortlessly professional environment. Beyond guest experience, the Lobby Ambassador plays an important supporting role in workplace safety, access management, and day-to-day operations. The ideal candidate leads with a proactive service mindset, communicates with professionalism, confidence, and care, and takes pride in the details that make a workplace feel exceptional.

Job Description

Essential Responsibilities:

Experience & Hospitality

  • Serve as the first point of welcome - greet every employee, visitor, and guest with warmth, professionalism, and genuine care.
  • Deliver engaging workplace orientations for new employees and visitors, including facility orientation, amenity overviews, and service introductions.
  • Build and sustain positive relationships with employees, building management, vendors, and service partners through consistent, courteous engagement.
  • Anticipate needs and proactively communicate updates on service requests, ensuring every interaction is resolved promptly and thoroughly.
  • Represent the brand as a visible, positive ambassador - setting the tone for an elevated workplace experience.
  • Partner with WPS Operations, Communications, and Innovation Center to plan, support and deliver all internal and external meetings, engagements, executive briefings, events, high-profile executive visits, and special activations.
  • Maintains awareness of daily meeting and event schedules and ensures campus readiness to welcome external guests, including coordination of access, signage, and hospitality logistics.

Administrative & Communication

  • Manage all front desk and reception functions with accuracy, efficiency, and discretion.
  • Serve as the communication link between visitors, employees, and internal teams - ensuring smooth, timely coordination.
  • Handle telephone inquiries and direct requests to the appropriate teams and maintain accurate records and documentation.
  • Support audit and investigative documentation with professionalism and confidentiality.

Access Control & Visitor Management

  • Administer visitor registration, badge issuance, and identity verification in accordance with security policies.
  • Manage badge operations for employees, contractors, and visitors - including access provisioning, revocation, and lifecycle tracking.
  • Coordinate visitor escorts for restricted areas and respond to access inquiries with accurate, policy-aligned guidance.
  • Arrange COI's and necessary documentation for deliveries to meet Landlord requirements.

Security, Safety & Emergency Response

  • Maintain a visible, professional presence at entry points to support a safe and secure workplace environment.
  • Monitor for and report suspicious activity, unauthorized access attempts, or policy violations to the appropriate security teams.
  • Execute emergency protocols as needed - including medical, fire, and active threat scenarios - and coordinate with emergency services.
  • Screen incoming packages, maintain secure storage, and document incidents accurately for post-event review.
  • Enforce access policies, clean desk standards, and visitor escort protocols consistently and professionally.

Education:

  • High School Diploma or equivalent from an accredited institution (required).
  • Customer service, hospitality, or reception experience (preferred).
  • Experience in security, facilities, or access control environments (preferred).
  • Must successfully complete Basic First Aid, AED, and CPR certification.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $24.65 - $29.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

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