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Customer Service Brand Ambassador Jobs (NOW HIRING)

Curio Wellness

Brand Ambassador

Columbia, MO · On-site

... of service, brand objectives, and increased brand awareness in the Missouri market. Regularly, the Brand Ambassador will engage with dispensary agents and customers alike to provide product ...

Diptyque

Brand Ambassador

Troy, MI

This role is ideal for individuals who are passionate about fragrance, storytelling, and luxury service. Brand Ambassadors are the face of Diptyque-welcoming clients, sharing product expertise, and ...

Diptyque

Brand Ambassador

Troy, MI · On-site

This role is ideal for individuals who are passionate about fragrance, storytelling, and luxury service. Brand Ambassadors are the face of Diptyque-welcoming clients, sharing product expertise, and ...

GIG USA

Brand Ambassador

Richmond, VA · On-site

$42K - $58K/yr

Brand Ambassador Responsibilities As a Brand Ambassador , you will: * Represent brands and ... Educate customers about products, services, promotions, and campaigns * Answer questions and ...

GEM VA INC.

Brand Ambassador

Richmond, VA · On-site

$42K - $58K/yr

Brand Ambassador Responsibilities As a Brand Ambassador , you will: * Represent brands and ... Educate customers about products, services, promotions, and campaigns * Answer questions and ...

GEM VA INC.

Brand Ambassador

Richmond, VA · On-site

$42K - $58K/yr

Brand Ambassador Responsibilities As a Brand Ambassador , you will: * Represent brands and ... Educate customers about products, services, promotions, and campaigns * Answer questions and ...

AtYourGate - PDX

Brand Ambassador

Portland, OR · On-site

$15/hr

If you have experience in the restaurant, retail, and customer service industries, we have an immediate opening for a Brand Ambassador. Yep, that's right - you will be working in the airport ...

Illicit Brand

Brand Ambassador

Lafayette, NJ · On-site

$22/hr

As a face of the brand, youll play a key role in educating customers, building relationships with ... Prior brand ambassador or cannabis experience is preferred, but not required Why Join Us: At ...

Illicit Brand

Brand Ambassador

Lafayette, NJ

$22/hr

As a face of the brand, youll play a key role in educating customers, building relationships with ... Prior brand ambassador or cannabis experience is preferred, but not required Why Join Us: At ...

Illicit Brand

Brand Ambassador

Lafayette, NJ · On-site

$22/hr

As a face of the brand, you'll play a key role in educating customers, building relationships with ... Prior brand ambassador or cannabis experience is preferred, but not required Why Join Us: At ...

AtYourGate - BOS

Brand Ambassador

East Boston, MA · On-site

$15/hr

If you have experience in the restaurant, retail, and customer service industries, we have an immediate opening for a Brand Ambassador. Yep, that's right - you will be working in the airport ...

AtYourGate - BOS

Brand Ambassador

Boston, MA · On-site

If you have experience in the restaurant, retail, and customer service industries, we have an immediate opening for a Brand Ambassador. Yep, that's right - you will be working in the airport ...

BlueWave Express Car Wash

Brand Ambassador

Mcallen, TX · On-site

The Brand Ambassador will play a crucial role in building brand awareness, promoting our services, and fostering positive relationships with customers. If you have a passion for connecting with ...

Charlie Clark Auto Group

BRAND AMBASSADOR

Pharr, TX

$45K/yr

Brand Ambassador - Hyundai Dealership A Charlie Clark Hyundai dealership Brand Ambassador is a ... Customer Service: Provide exceptional service to enhance the overall customer experience. * Social ...

Charlie Clark Auto Group

BRAND AMBASSADOR

Pharr, TX · On-site

$45K/yr

Brand Ambassador - Hyundai Dealership A Charlie Clark Hyundai dealership Brand Ambassador is a ... Customer Service: Provide exceptional service to enhance the overall customer experience. * Social ...

BWE II LLC

Brand Ambassador

Mcallen, TX · On-site

The Brand Ambassador will play a crucial role in building brand awareness, promoting our services, and fostering positive relationships with customers. If you have a passion for connecting with ...

Charlie Clark Auto Group

BRAND AMBASSADOR

Pharr, TX · On-site

$45K/yr

Brand Ambassador - Hyundai Dealership A Charlie Clark Hyundai dealership Brand Ambassador is a ... Customer Service: Provide exceptional service to enhance the overall customer experience. * Social ...

2020 Companies

Brand Ambassador

Piedmont, OH · On-site

$25/hr

Brand Ambassador 2020 Companies is hiring full-time Brand Ambassadors! Do you light up a room, love ... If you've worked in promotions, events, hospitality, retail sales, customer service, fitness ...

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Customer Service Brand Ambassador information

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How much do customer service brand ambassador jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service brand ambassador in the United States is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What does a customer service brand ambassador do?

A Customer Service Brand Ambassador represents a company by providing exceptional service to customers and promoting the company's brand values. They handle customer inquiries, resolve complaints, and ensure a positive experience, often serving as the first point of contact. In addition to addressing customer needs, they also help build brand loyalty by effectively communicating the company's mission and products. Their role may include handling calls, emails, live chats, and sometimes engaging with customers on social media. Ultimately, they bridge the gap between the company and its customers, ensuring satisfaction and fostering long-term relationships.

What are the key skills and qualifications needed to thrive as a customer service brand ambassador, and why are they important?

To thrive as a Customer Service Brand Ambassador, you need strong communication skills, product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and call center systems is often required. Exceptional patience, active listening, and a positive attitude help you connect with customers and represent the brand effectively. These skills and qualities ensure consistent customer satisfaction and help build lasting brand loyalty.

How do customer service brand ambassadors typically collaborate with other departments to resolve customer issues?

Customer Service Brand Ambassadors often serve as the bridge between customers and various internal teams, such as product development, marketing, and logistics. When addressing customer concerns or feedback, they may need to coordinate with these departments to gather accurate information or implement solutions. This cross-functional collaboration ensures that customers receive timely, comprehensive support and that recurring issues are addressed at their root. Building strong relationships with colleagues in other departments is key to delivering exceptional service and maintaining brand reputation.

What is the difference between Customer Service Brand Ambassador vs Customer Support Specialist?

AspectCustomer Service Brand AmbassadorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma or higher; technical knowledge may be required
Work EnvironmentEvent venues, retail stores, promotional settingsCall centers, help desks, online support platforms
Employer & IndustryBrands, marketing agencies, retail companiesTech companies, service providers, e-commerce
Search & Comparison IntentCustomer Service Brand Ambassador vs Customer Support Specialist

While both roles focus on customer interaction, a Customer Service Brand Ambassador promotes brand awareness and engages customers in promotional settings, whereas a Customer Support Specialist provides technical assistance and resolves product or service issues. The roles differ mainly in environment and primary objectives but share communication skills and customer-focused credentials.

How do you become a customer service brand ambassador?

To become a customer service brand ambassador, candidates typically need strong communication and interpersonal skills, experience in customer service, and a good understanding of the brand's products or services. Many roles require a high school diploma or equivalent, and some employers prefer prior experience or relevant certifications. Applying through company career portals or job boards and demonstrating enthusiasm for the brand are common steps in the process.
More about Customer Service Brand Ambassador jobs

What job categories do people searching Customer Service Brand Ambassador jobs look for?

The top searched job categories for Customer Service Brand Ambassador jobs are:

Customer Service Brand Ambassador jobs near you
Infographic showing various Customer Service Brand Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,047 per year, or $20.2 per hour.

Brand Ambassador

Curio Wellness

Columbia, MO • On-site

Full-time

Posted 13 days ago

Job description

$25.00 - $25.00
Contact Information: Raquel Martinez - raquel.martinez@curiowellness.com,
THIS POSITION IS FOR COLUMBIA, MO
At Curio Wellness we empower people to thrive by adapting plant nature to human nature. We are committed to transforming the conversation around cannabis, fostering a deeper understanding of its benefits, and ensuring that every product we offer meets the highest standards.
Be bold. Be exceptional. Be well.
The Curio Wellness Brand Ambassador is responsible for representing Missouri's cannabis brand and helping to achieve the Company's annual market share growth goals. The Brand Ambassador is responsible for visiting the dispensaries in their territory weekly to engage with dispensary agents and be a reliable resource for information about products, as well as our family of brands. Working closely with their dedicated Field Sales Representative, the Brand Ambassador will initiate, organize, and staff events, such as pop-ups, to assist dispensary partners with selling our products in their inventory. Together, they will develop plans that support lines of service, brand objectives, and increased brand awareness in the Missouri market. Regularly, the Brand Ambassador will engage with dispensary agents and customers alike to provide product information as well as educate the cannabis community about our Curio's mission, vision, and values, and why this should matter to them when choosing cannabis products. The Brand Ambassador is also responsible for ensuring that marketing and merchandising collateral is delivered and installed successfully so that the Curio Wellness brand and our family of brands are displayed effectively to promote brand awareness. The Brand Ambassador will also support the Curio Marketing team's efforts to increase brand awareness at engagements and events outside of the retail stores, such as community centers, industry events, sponsorship opportunities, and more.
THIS IS FOR THE COLUMBIA MO TERRITORY - MUST LIVE IN THE COLUMBIA MO AREA
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Support a Field Sales Representative in their territory by:
  • Hosting a minimum of 24 pop-ups per month at the dispensaries in the region
  • Understanding a dispensary's inventory position and suggesting/organizing pop-ups designed to increase the sell-through of specific products or product lines
  • Deliver SWAG to dispensary staff, as needed
  • Deliver gifts-with-purchase to the dispensary to support a promotion, as needed
  • Bi-weekly visits to each dispensary in the region to:
  • Deliver and install marketing materials and refresh existing materials, e.g. brochures, postcards, stickers, etc.
  • Monitor and correct, as needed, the use of digital marketing materials and print collateral in-store so it meets the guidelines provided by CW Marketing Team
  • Assist dispensary partner with merchandising display packaging, printed educational materials, and uploading digital marketing assets to dispensary's displays and online menu, upon request.
  • Develop a rapport and trust with dispensary management
  • Develop a rapport and trust with dispensary agents; the Brand Ambassador should be seen as an educational resource and trusted expert on cannabis product knowledge
  • Solicit dispensary agents for product feedback
  • Identify opportunities to offer budtender training or samples to improve staff's product knowledge
  • Schedule and staff a minimum of 24 pop-ups at dispensary locations to meet patients, solicit product feedback, collect e-mail addresses for CW distribution list, distribute product information, and gifts-with-purchase.
  • Offer quarterly brand trainings to dispensary staff to ensure dispensary agents understand the tenants of Curio Wellness, Dixie (MD), Edie Parker, Fuzed, Kaviar, Happy Eddie and Smokiez products (MD).
  • Observe and communicate new products and market information to Field Sales Representative
  • Observe and communicate marketing initiatives by competitor brands to Field Marketing Manager, Curio Wellness Brands
  • Create content and post to a dedicated IG account for CW Brand Ambassador team
  • Represent Curio Wellness at cannabis industry events and activations
  • Represent Curio Wellness at non-cannabis events and activations
  • Assist with setup and staffing at large-scale, multi-day, sponsorship events
  • Memorialize dispensary visits and activities in Repsly
  • Comply with all HR policies including confidentiality and non-disclosure

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The ideal candidate will embrace a mindset of Extreme Ownership, taking full responsibility for their contributions and driving positive outcomes
  • 3+ years' experience in cannabis, pharmaceutical or consumer product goods marketing
  • Proven ability to build customer and consumer relationships in support of brand and product awareness
  • Strong presentation, communication, and negotiation skills
  • Experience with field marketing software or customer relationship management software
  • Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgement, common sense and resourcefulness
  • Adapts and thrives in a demanding, fast-paced environment
  • Personal vehicle and ability to drive to dispensaries in designated territory as well as to HQ weekly for General Sales Meeting
  • Existing knowledge of the cannabis market preferred
  • Excellent communication skills, particularly verbal, including strong presentation skills
  • Flex schedule-this position requires availability to work evenings and weekends
  • Proficiency in Microsoft Office Suite
  • Deals with confidential information and/or issues using discretion and sound judgment.

Education and Experience:
Bachelor's Degree (BA, BS) or equivalent job-related experience.
Curio Wellness is an Equal Opportunity Employer Curio Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Must be 21 years old.
Maryland: As a condition of employment, all Curio Wellness employees must comply with the State of Maryland requirements which includes providing a copy of your fingerprints in the required format and consenting to an FBI Background Check.
Missouri: As a condition of employment, all Curio Wellness employees must comply with the State of Missouri requirements which include providing a copy of your fingerprints in the required format and consenting to an FBI Background Check.
Curio Wellness is an Equal Opportunity Employer Curio Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Must be 21 years old.
As a condition of employment, all Curio Wellness employees must comply with the State of Missouri requirements which include providing a copy of your fingerprints in the required format and consenting to an FBI Background Check.

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