Customer Service Brand Ambassador Jobs (NOW HIRING)

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Overview:

2020 Companies is hiring full-time Brand Ambassadors!

Do you light up a room, love meeting new people, and thrive in social environments? We're looking for energetic, outgoing Brand Ambassadors to represent a nationally recognized premium tobacco brand at retail locations throughout your territory.

In this highly interactive role, you'll engage adult consumers through one-on-one conversations, introduce brand offerings, gather consumer feedback, and distribute promotional offers. Every shift is an opportunity to create memorable brand experiences while building your communication and customer engagement skills.

If you've worked in promotions, events, hospitality, retail sales, customer service, fitness, entertainment, or any role where your personality is your superpower, this could be the perfect fit.

No tobacco industry experience required, just a great personality, confidence in engaging with people, and a passion for creating exceptional customer experiences.

Pay: $25 per hour

Schedule: Wednesday - Sunday

Location: Daily travel within the territory

Required: Must be at least 21 years of age, have reliable transportation, and a valid driver's license

This role is perfect for people who enjoy being on the move, meeting new people every day, and getting paid to create engaging brand experiences.

What We Offer

• Receive weekly pay
• Mileage + paid travel time
• Next-day pay on demand with DailyPay
• Eligible for medical, dental, and vision benefits
• Eligible for 401k with company matching
• Paid time off
• Scholarship opportunities
• Employee Assistance Program
• Paid Time Off
• Paid Holidays

We're Looking for Brand Ambassadors Who Are:

• Outgoing, energetic, and charismatic, with a natural ability to connect with people
• Confident communicators who enjoy starting conversations and building rapport
• Professional, reliable, and comfortable representing a premium brand
• Adaptable and self-motivated, able to thrive in a fast-paced retail environment
• Detail-oriented and committed to following compliance requirements
• Passionate about creating memorable customer experiences and driving engagement

Job Description:

Key Responsibilities

• Conduct scheduled retail activations within an assigned geographic territory
• Engage adult tobacco consumers in meaningful, compliant conversations about tobacco products
• Verify age eligibility and ensure all interactions comply with company policies, local regulations, and program guidelines
• Administer consumer surveys and accurately collect market feedback and insights
• Distribute approved promotional materials and consumer offers, including coupons and incentives
• Educate consumers on available promotions
• Encourage purchase consideration through consultative consumer engagement
• Build positive relationships with retail personnel and store management
• Accurately document activity results, consumer interactions, and survey completion through designated reporting systems
• Maintain all program materials, displays, and activation assets in a professional manner
• Travel throughout the assigned territory to support scheduled retail visits and events

Required Qualifications:

• High school diploma or equivalent required
• Previous experience in brand ambassador, retail sales, customer service, hospitality, event marketing, or promotional marketing roles preferred
• Excellent verbal communication and interpersonal skills
• Strong presentation and relationship-building abilities
• Comfortable approaching and engaging consumers in a retail environment
• Professional appearance and demeanor
• Self-motivated with the ability to work independently
• Strong organizational and time-management skills
• Ability to utilize mobile applications and reporting tools
• Reliable transportation and a valid driver's license
• Ability to stand for extended periods and remain active throughout scheduled events
• Ability to lift and carry up to 30 pounds

Success Factors

• Create memorable and positive consumer experiences
• Build trust and credibility with adult consumers
• Achieve activation and survey completion goals
• Accurately represent brand messaging and promotional offers
• Maintain exceptional compliance standards
• Deliver reliable reporting and execution across every retail visit

Work Environment

This position requires regular travel throughout an assigned territory and frequent work within convenience store and retail environments. Brand Ambassadors typically spend approximately four hours per retail activation interacting directly with adult consumers, collecting feedback, and promoting brand awareness and product consideration.

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.