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Security Lobby Ambassador Jobs (NOW HIRING)

Compass Group

Lead Lobby Ambassador

Washington, DC · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Title: Lead Lobby Ambassador Tishman DC Pay 5 Salary: $23-$25/hour Other Forms of ... Support security personnel to process guest check-in efficiently and accurately * Oversee daily ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Laurel, MD · On-site

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Clinton, MD

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Frederick, MD · On-site

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Hagerstown, MD · On-site

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Frederick, MD · On-site

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Frederick, MD · On-site

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Rockville, MD · On-site

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Bowie, MD · On-site

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Clinton, MD · On-site

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Frederick, MD · On-site

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Annapolis, MD · On-site

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

Sardi's Pollo A La Brasa

Lobby Ambassadors

Hagerstown, MD · On-site

  • Medical

  • PTO

As a Lobby Ambassador for Sardi's, you will be expected to maintain a professional and friendly ... Ensure the cleanliness, safety, and security of our guests + team members * Practice food safety ...

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Security Lobby Ambassador information

See salary details

$11

$17

$23

How much do security lobby ambassador jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for security lobby ambassador in the United States is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Security Lobby Ambassador vs Security Guard?

AspectSecurity Lobby AmbassadorSecurity Guard
Required CredentialsBasic security training, customer service skillsSecurity license, training in patrol and emergency response
Work EnvironmentIndoor, front-of-house, customer-facingIndoor/outdoor, various locations, patrol duties
Employer & Industry UsageCommercial buildings, hotels, mallsVarious sectors including retail, corporate, industrial
Common Search/ComparisonCustomer service, access controlPatrol, surveillance, incident response

While both roles focus on security, a Security Lobby Ambassador primarily handles customer interactions and access control at building entrances, emphasizing customer service. In contrast, a Security Guard often performs patrols, surveillance, and emergency response duties. Both roles require security training, but the specific responsibilities and work environments differ significantly.

What challenges do security lobby ambassadors face and how can they be addressed?

Security Lobby Ambassadors often encounter challenges such as managing high visitor traffic, handling difficult guests, and balancing security protocols with customer service. To address these, it is important to stay calm under pressure, communicate clearly, and rely on established procedures for verification and incident escalation. Ongoing training, teamwork with building management and security staff, and regular briefings help ensure Ambassadors are well-prepared to maintain a safe and welcoming environment.

What skills and qualifications are needed to be a security lobby ambassador?

To excel as a Security Lobby Ambassador, you need a solid understanding of security protocols, visitor management, and often a high school diploma or security-related certification. Familiarity with access control systems, CCTV monitoring, and visitor registration software is commonly required. Exceptional interpersonal skills, attention to detail, and calmness under pressure help create a safe and welcoming environment. These abilities ensure effective protection of premises, smooth visitor flow, and positive first impressions for clients and guests.

What is a security lobby ambassador?

Security Lobby Ambassadors are professionals responsible for maintaining safety and providing customer service in building lobbies or entrances. They act as the first point of contact for visitors, monitor access to the premises, check identification, and respond to security concerns or emergencies. Their role often includes greeting guests, answering questions, and ensuring that only authorized individuals enter the facility. Security Lobby Ambassadors help create a welcoming environment while upholding building security protocols.
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Security Lobby Ambassador jobs near you
Infographic showing various Security Lobby Ambassador job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,902 per year, or $17.7 per hour.

Lead Lobby Ambassador

Compass Group

Washington, DC • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

345th of 491 rated business services

Job description

Position Title: Lead Lobby Ambassador Tishman DC
Pay 5
Salary: $23-$25/hour
Other Forms of Compensation:
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.
Job Summary
The Lead Lobby & Amenity Ambassador will serve as a primary front-of-house representative for the client's amenity spaces and building lobbies, delivering an elevated hospitality experience for tenants and visitors. This role is responsible for supporting both the day-to-day operations and community engagement of the amenity spaces, as well as enhancing the lobby arrival and visitor experience across designated properties. The Ambassador will rotate between two to three amenity spaces in the DC area, all within close proximity of one another. The role will report to the General Manager of Property Management for day-to-day lobby assignments and responsibilities. Post/location will vary depending on operational needs.
Essential Duties and Responsibilities:
  • Front-of-House & Guest Arrival Experience
    • Serve as the first point of contact for all guests entering the building
    • Support security personnel to process guest check-in efficiently and accurately
    • Oversee daily tracking of expected visitors and notify appropriate internal teams

    Hospitality & Guest Engagement
    • Act as a knowledgeable resource and primary point of contact for customer questions, concerns, and general guidance
    • Build strong relationships with tenants, guests, and partners through proactive, hospitality-driven service

Preferred Qualifications:
  • Experience in hospitality, front-of-house, concierge, or customer-facing roles
  • Prior experience supporting events or hospitality programming preferred
  • Strong presence and professionalism, with a natural ability to engage with guests
  • Comfortable with basic technology, including assisting customers with building app functionality, WiFi connectivity, and guest check-in via iPad
  • Exceptional interpersonal and communication skills

Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1552258
Rapport a specialized division of FLIK Hospitality Group

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