Lms Data Analyst Jobs in Indiana (NOW HIRING)

Job Overview: Pay Range: $32.00hr - $37.00hr Requirement/Must Have: Bachelor degree or Associates degree with 3+ years of related work experience or equivalent total work experience. Thorough business process understanding of training and learning processes. Strong consulting skills, including outstanding customer service and interpersonal skills. Excellent problem solving and analytical skills to independently resolve a variety of routine and complex issues. Ability to identify, drive, and/or participate in implementing process improvement activities. Ability to work in a fast-paced and changing environment and effectively manage multiple priorities, while maintaining composure and flexibility. Highly skilled in technology/systems required of the position i.e. ServiceNow, Learning Management Systems (Cornerstone, SuccessFactors), Learning Experience Platform, Google Suite, etc. Responsibilities: Serve as a point of contact for Training & Enablement system administrative needs and requests. Collaborate effectively with Training & Development Stakeholders such as Managers, Trainers, field personnel, and customers. Consult on all topics associated with processes, operations, and execution of training requests. Partner with colleagues/stakeholders for additional guidance on operational support, standards, issue resolution and escalation. Follow and promote best practice approaches that drive compliance and role requirements. Communicate process improvement opportunities aligned to the Training & Development strategy. Handle diverse and complex issues requiring in-depth evaluation of many factors. Exercise judgment in evaluating methods and determine criteria for obtaining solutions. Maintain and continuously improve the processes and systems required within the role. Participate in special projects as requested. Process requests for users/customers with a focus on systems. Send personalized messages and manage CRM, LMS and LXP source system data to ensure accuracy. Process enrollment and training assignments in LMS/LXP as requested. Provide on-going learner support, including troubleshooting, follow-up communications, and progress monitoring. Provide information, data and/or analysis ensuring a high level of customer service to learners and stakeholders. Achieve quality objectives through daily actions. Nice to Have: Bachelor degree or equivalent experience preferred. Proficient in SuccessFactors, Cornerstone or other Learning Management System. Proficient in Microsoft tools and/or Google Suite. Experience with LMS platforms preferred. Skills: ServiceNow. Learning Management Systems. Cornerstone. SuccessFactors. Learning Experience Platform. Google Suite. CRM. LXP. Microsoft tools. Stakeholder management. Strong verbal and written communication skills. Excellent communication and presentation skills. Qualification And Education: Bachelor degree or Associates degree with 3+ years of related work experience or equivalent total work experience. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.