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Live Operations Jobs in Florida (NOW HIRING)

... live operations. Customers trust us to stay relevant and know we are in it for the long-haul. We bring both the capability and confidence that our customers value and depend on. And we always deliver.

... live operations. Customers trust us to stay relevant and know we are in it for the long-haul. We bring both the capability and confidence that our customers value and depend on. And we always deliver.

Coordinates with the Hard Rock Live Operations and Production Management, as well as the Special Events Department to correlate and review the schedule of events. ESSENTIAL JOB FUNCTIONS : * Oversee ...

... live operations. Kratos has an exciting opportunity for a Senior Buyer . Join our fast-paced, small-business-minded team as a Senior Buyer supporting a U.S. Government FAR/DFARS-regulated (CPSR ...

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Live Operations information

What is live operations?

Live Operations, often called 'Live Ops', refer to the ongoing management, support, and enhancement of a live digital product or service, such as a video game or mobile app, after its initial launch. Live Ops teams are responsible for delivering updates, handling in-game events, resolving technical issues, and engaging with users to keep the experience fresh and enjoyable. Their work helps maximize user retention and revenue by responding to real-time data and player feedback.

What are the key skills and qualifications needed to thrive as a live operations professional?

To thrive as a Live Operations professional, you need strong problem-solving abilities, analytical thinking, and a solid understanding of online systems, often supported by experience in game operations or real-time service management. Familiarity with monitoring tools, incident management platforms, and sometimes scripting languages or SQL is typically required. Excellent communication, teamwork, and the ability to stay calm under pressure are vital soft skills in this role. These skills and qualities are crucial for maintaining service stability, quickly resolving incidents, and ensuring a seamless user experience in live environments.

What are some common challenges faced by professionals in live operations roles, and how can they be addressed?

Live Operations professionals often encounter challenges such as managing unexpected technical issues, coordinating real-time responses, and balancing player satisfaction with business goals. These roles require quick problem-solving, effective communication with cross-functional teams (like customer support, engineering, and product management), and the ability to remain calm under pressure. Staying proactive with monitoring tools, maintaining clear escalation protocols, and regularly updating documentation can help address these challenges and ensure smooth live service experiences.

What is a live operations job?

A live operations job involves managing and supporting live services, platforms, or products to ensure smooth functioning and user experience. It includes tasks such as monitoring systems, troubleshooting issues, coordinating updates, and analyzing performance metrics, often requiring skills in communication, problem-solving, and familiarity with tools like dashboards and incident management systems.

What are the most commonly searched types of Live Operations jobs in Florida?

The most popular types of Live Operations jobs in Florida are:

What are popular job titles related to Live Operations jobs in Florida?

For Live Operations jobs in Florida, the most frequently searched job titles are:

Infographic showing various Live Operations job openings in Florida as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, 4% Contract, and 4% Nights. Highlights an 96% In-person, and 4% Remote job distribution.

eMRO/Trax System Administrator

CIG COMPANIES SERVICES

Orlando, FL โ€ข On-site

Full-time

Re-posted 15 days ago


Job description

Take full ownership of a mission-critical TRAX system and shape how Magnifica Air delivers seamless maintenance and airworthiness operations.

You’ll be the internal expert keeping the system running smoothly, accurate, and ready to support live operations from proving runs through to full service. This is your chance to develop deep cross-functional influence across Maintenance, Engineering, Operations and IT while building long-term system authority that few get to hold.

With direct exposure to configuration governance, data integrity and user enablement, you’ll grow your technical and operational skill set fast. You’ll also reduce reliance on vendors and build lasting operational maturity as the airline scales.

Working on site in Orlando, where you’ll be at the heart of the business, collaborating across teams and shaping live outcomes with real-time system support.

What you’ll do

Own the administration, control and health of the TRAX system. You’ll make sure it accurately reflects approved maintenance programs and engineering standards, with configuration changes managed through controlled and auditable processes.

Provide first-line support for users in Maintenance and Operations. You’ll resolve access issues, workflows and data problems quickly to keep operations running without interruption.

Maintain data accuracy across all core records, including aircraft data, defect tracking and maintenance logs. You’ll investigate discrepancies, ensure audit readiness, and give regulators and leadership confidence in the system’s integrity.

Manage user access, enforcing compliance and segregation of duties. You’ll onboard new users, adjust permissions as needed, and keep everything aligned with regulatory and internal controls.

Support proving runs and early operations, acting as the go-to for any TRAX issues. You’ll provide operational support and make controlled configuration adjustments to meet live needs.

Document supported processes and workflows, standardizing how the system is used across the business. You’ll also work with IT to integrate TRAX with other platforms and manage vendor interactions for fixes and enhancements.

What you’ll need

  • Bachelor’s degree in Aviation Maintenance, Engineering, Information Systems, or related field, or equivalent hands-on experience.
  • 5–7 years supporting airline maintenance, MRO systems, or regulated environments, with ownership of critical systems.
  • Experience administering or supporting eMRO/TRAX or similar MRO systems.
  • Strong understanding of maintenance operations, airworthiness, defect tracking and compliance systems.
  • Familiarity with FAA/EASA regulations and supporting startups or early-stage airline operations is a plus.

About us:

Magnifica Air is a new luxury aviation brand based in Orlando. If you want high standards, mutual respect and a place where values genuinely work both ways, you’ll feel at home here. The highest standards for our guests, the same respect for our people.