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Live Operations Jobs in Florida (NOW HIRING)

TAIT

Automation Engineer II - Cruise Operations

Orlando, FL · On-site

$64K - $87K/yr

This role ensures that show automation, motion, and safety systems remain reliable, safe, and fully functional throughout live operations. The role exists to sustain system performance after delivery ...

Serve Robotics

Operations Coordinator

Miami, FL · On-site

$23 - $25/hr

Monitor live operations and resolve issues in real time, escalating problems as needed to minimize service disruptions. * Ensure compliance with standard operating procedures (SOPs) by reinforcing ...

Serve Robotics

Operations Coordinator

Miami, FL · On-site

Monitor live operations and resolve issues in real time, escalating problems as needed to minimize service disruptions. * Ensure compliance with standard operating procedures (SOPs) by reinforcing ...

Activision Blizzard, Inc.

$110K - $145K/yr

Use data, experimentation, and live operations feedback to continuously improve systems * Lead prioritization across competing security investments, balancing proactive and reactive work

Sodexo Live!

Sodexo Live! Intern

Miami Beach, FL

$20/hr

Sodexo Live! Intern Location: MIAMI BEACH CONVENTION CENTER - 93132001 Workdays/shifts : Varying ... Support daily operations by assisting frontline teams in food service, maintenance, cleaning ...

Side

Lead Designer

Fort Lauderdale, FL · On-site

From concept through live operations, our co-development teams work as trusted extensions of our clients' studios, contributing expertise across design, engineering, art, audio, QA, and production.

Pura Vida Miami

Operational Content Creator

Miami, FL · On-site

$120K/yr

As a member of the Training & Development team, your mission is to translate live operations into clear, visual, and executable internal training tools across all locations. This field-based role is ...

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Live Operations information

What is live operations?

Live Operations, often called 'Live Ops', refer to the ongoing management, support, and enhancement of a live digital product or service, such as a video game or mobile app, after its initial launch. Live Ops teams are responsible for delivering updates, handling in-game events, resolving technical issues, and engaging with users to keep the experience fresh and enjoyable. Their work helps maximize user retention and revenue by responding to real-time data and player feedback.

What are the key skills and qualifications needed to thrive as a live operations professional?

To thrive as a Live Operations professional, you need strong problem-solving abilities, analytical thinking, and a solid understanding of online systems, often supported by experience in game operations or real-time service management. Familiarity with monitoring tools, incident management platforms, and sometimes scripting languages or SQL is typically required. Excellent communication, teamwork, and the ability to stay calm under pressure are vital soft skills in this role. These skills and qualities are crucial for maintaining service stability, quickly resolving incidents, and ensuring a seamless user experience in live environments.

What are some common challenges faced by professionals in live operations roles, and how can they be addressed?

Live Operations professionals often encounter challenges such as managing unexpected technical issues, coordinating real-time responses, and balancing player satisfaction with business goals. These roles require quick problem-solving, effective communication with cross-functional teams (like customer support, engineering, and product management), and the ability to remain calm under pressure. Staying proactive with monitoring tools, maintaining clear escalation protocols, and regularly updating documentation can help address these challenges and ensure smooth live service experiences.

What is a live operations job?

A live operations job involves managing and supporting live services, platforms, or products to ensure smooth functioning and user experience. It includes tasks such as monitoring systems, troubleshooting issues, coordinating updates, and analyzing performance metrics, often requiring skills in communication, problem-solving, and familiarity with tools like dashboards and incident management systems.

What are the most commonly searched types of Live Operations jobs in Florida?

The most popular types of Live Operations jobs in Florida are:

What are popular job titles related to Live Operations jobs in Florida?

For Live Operations jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Live Operations jobs in Florida look for?

The top searched job categories for Live Operations jobs in Florida are:

Live Operations jobs near you
Infographic showing various Live Operations job openings in Florida as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, 4% Contract, and 4% Nights. Highlights an 96% In-person, and 4% Remote job distribution.

Automation Engineer II - Cruise Operations

TAIT

Orlando, FL • On-site

$64K - $87K/yr

Full-time

Posted 10 days ago

Job description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics
Position Purpose
The Automation Engineer - Cruise Operations is an individual contributor responsible for the ongoing service, maintenance, upgrades, and operational support of automation and control systems onboard cruise vessels. This role ensures that show automation, motion, and safety systems remain reliable, safe, and fully functional throughout live operations.
The role exists to sustain system performance after delivery : responding to operational issues, maintaining system health, and implementing upgrades that improve reliability and capability over time. It directly supports TAIT's purpose to Create Moments that Move People by ensuring that guest-facing systems operate consistently without disruption.
Operating in a highly reactive and time-sensitive environment, the role partners with Achieve teams, shoreside o perations, e ngineering, and client technical teams to resolve issues quickly, minimize downtime, and maintain strong client trust. The role is primarily operational and tactical, with a global reach across active cruise fleets.
Essential Responsibilities & Accountabilities
Service-Based Operations (Primary Focus)
  • Provide on-call emergency support for cruise partners , responding to incidents, faults, and operational disruptions in real time.
  • Perform rapid triage and troubleshooting -remotely and onsite-to identify root causes, resolve issues, and restore system functionality with minimal downtime, while keeping stakeholders informed.
  • Coordinate with onboard teams and remote stakeholders to ensure clear communication during issue response and resolution.
  • Be able to travel at short notice to client sites, possibly internationally to support clients & projects

Onboard Service & Maintenance
  • Plan and execute scheduled and reactive onboard service visits, including inspections, preventative maintenance, repairs, load testing, and system validation to ensure safe and reliable operation.
  • Maintain and troubleshoot automation, control, and electromechanical systems- resolving faults, performing mechanical repairs (e.g., rigging, gearboxes, brakes, alignment), and addressing risks before operational impact.
  • Identify wear, degradation, or emerging risks and proactively address them before operational impact.
  • Maintain accurate service documentation, reports, and system updates while coordinating with cross-functional teams, supporting handover and training, and contributing to continuous improvement and TAIT process adherence.
  • Diagnose and resolve in-service faults across control systems, networks, drives, and safety systems, often under live show or limited-access conditions.
  • Coordinate with cross-functional teams (Engineering, Capability , Project Management) to align delivery, maintenance needs, and ongoing operational performance.
  • Identify and communicate risks, recurring system issues, scope gaps, and service-related challenges early.
  • Support system handover, operator training, and transition into operational support and service models.
  • Contribute to continuous improvement by capturing lessons learned from both commissioning and in-service support.

System Upgrades & Improvements
  • Deliver system upgrades, patches, and retrofits , including Navigator and iQ software updates, in line with TAIT standards and evolving client requirements.
  • Prepare and maintain accurate documentation, including test reports, commissioning records, redlines, and system updates.
  • Validate upgrades through structured testing and ensure compatibility with live operational environments.
  • Support commissioning and validation of upgraded systems prior to return to operation.

* Other duties may be assigned to meet business and client needs as required .
Minimum Qualifications
To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.
  • Education: GED/ High School Diploma required. Formal study or training in relevant field a plus.
  • 4 - 7+ years of technical experience in field applications, mechanical system maintenance , or automation installation
  • Experience installing automation systems on cruise ships a plus
  • Strong written and verbal communication skills
  • Experience with rigging, hydraulics, and mechanical , and electrical systems
  • Willingness and ability to travel with short notice for potentially extended periods. Approximately 120 days per year, both domestic and international depending on vessel locations
  • Willingness to sail with and accept accommodations onboard cruise ships during maintenance periods .
  • Right to work in the US.
  • Willingness to relocate to Orlando, FL or Lititz, PA

Working Physical Effort
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day. Specific requirements are:
  • Must be able to stand for extended periods of time
  • Must be able to lift or move 70 lbs. with or without assistance.
  • Must be able to pull or push 140 lbs.

Work conditions of the role:
  • Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises.
  • Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.
  • Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, safety toed shoes, and other PPE as required by the location
  • Ability to work in "entertainment conditions" including a wide variety of working places such as shops, backstage, catwalks at height, construction areas, theme parks, and cruise ships.

The company is committed to providing reasonable accommodation for individuals with physical limitations or disabilities. If there are specific physical needs related to lifting, walking, or any other task, candidates are encouraged to discuss their requirements during the hiring process. The organization will make every effort to accommodate these needs to ensure equal opportunities for all employees.
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

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