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Live In Riot Games Support Jobs (NOW HIRING)

Riot Games

Localization Producer II

Los Angeles, CA

$133.60K - $135.80K/yr

Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...

Riot Games

Localization Producer II

Los Angeles, CA · On-site

$133.60K - $135.80K/yr

Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...

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How much do live in riot games support jobs pay per hour?

As of May 31, 2026, the average hourly pay for live in riot games support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Live In Riot Games Support, and why are they important?

To thrive as a Live In Riot Games Support, you need a deep understanding of gaming, especially Riot Games’ titles, along with troubleshooting and customer service expertise, often supported by relevant experience or certifications. Familiarity with support ticketing systems, live chat platforms, and knowledge base tools is typically required. Strong communication, empathy, and problem-solving skills help deliver exceptional support and resolve player issues efficiently. These abilities are crucial for ensuring player satisfaction and maintaining the reputation of Riot Games’ support services.

What are the main challenges faced by a Live In Riot Games Support and how can applicants prepare for them?

A Live In Riot Games Support professional often deals with assisting gamers in real-time, which requires strong communication skills, patience, and the ability to troubleshoot technical issues quickly. The fast-paced environment can mean handling multiple requests simultaneously, sometimes during peak gaming hours. Applicants should be prepared to work collaboratively with other support agents and escalate complex issues to specialized teams when necessary. Staying up-to-date with game updates and community guidelines is also crucial for providing accurate assistance.

What are Live In Riot Games Support roles?

Live In Riot Games Support roles are customer service positions at Riot Games, the company behind popular games like League of Legends and VALORANT. These support agents assist players with technical issues, account problems, in-game concerns, and general inquiries. They interact with players through various channels including live chat, email, and sometimes phone support. Employees in these roles are expected to have strong communication skills, a good understanding of Riot’s games, and a commitment to providing a positive player experience.

What is the difference between Live In Riot Games Support vs Riot Games Customer Service Representative?

AspectLive In Riot Games SupportRiot Games Customer Service Representative
CredentialsCustomer support experience, gaming knowledgeCustomer support experience, gaming knowledge
Work EnvironmentOn-site, live-in support at Riot facilities or designated housingRemote or on-site customer service roles
Employer & Industry UsageRiot Games, gaming industry, live-in support rolesRiot Games, gaming industry, customer service roles
Search & Comparison IntentUnderstanding live-in support roles at RiotCustomer service roles at Riot

Live In Riot Games Support involves providing on-site, live-in assistance directly at Riot facilities, often requiring a more immersive gaming environment. In contrast, Riot Games Customer Service Representatives typically handle support remotely or on-site without living arrangements. Both roles require gaming knowledge and customer support experience but differ mainly in work setting and responsibilities.

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Live In Riot Games Support jobs near you
Infographic showing various Live In Riot Games Support job openings in the United States as of May 2026, with employment types broken down into 63% Full Time, 31% Part Time, and 6% Summer. Highlights an 100% In-person job distribution, with an average salary of $33,871 per year, or $16.3 per hour.
Senior Game Designer, Competitive Systems - VALORANT

Senior Game Designer, Competitive Systems - VALORANT

Riot Games

Los Angeles, CA • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago

Job description

As a Senior Game Designer, you will design, tweak, and optimize the player experience. Your analytical skills, player insight, and creativity aid in crafting in- and out-of-game experiences that engage and surprise players. You will collaborate with interdisciplinary teams and work with every tool at hand to innovate and iterate player-focused designs that'll delight millions around the world.
VALORANT is Riot's take on a character-based tactical shooter (for more info on VALORANT click here!). As a Game Designer III on the Competitive Systems team, you'll design and deliver world-class competitive and ranked systems that celebrate mastery, fairness, and player growth. You'll develop a deep understanding of what drives competitive players and design systems that are both strategically sound and deeply satisfying. You'll also craft solutions that address diverse player experiences across platforms, ensuring competitive integrity and engagement for all. This role reports to the Lead Metasystems Designer.
Responsibilities:
  • Design and evolve competitive and ranked systems that reward player skill, growth, and long-term investment in VALORANT.
  • Develop and support matchmaking systems that ensure fair and balanced competition.
  • Collaborate with cross-functional teams to bring new features from concept to live deployment.
  • Identify and explore new design opportunities in partnership with Product Managers and Design Leadership.
  • Create multiple design solutions with clear articulation of trade-offs, risks, and alignment with product and player goals.
  • Playtest VALORANT regularly, providing feedback to improve existing systems and prototype new ideas.
Required Qualifications:
  • 5+ years of professional Game Design experience.
  • Experience developing matchmaking, ranked, or progression systems.
  • Shipped or contributed to at least one AAA+ online competitive title.
  • Demonstrated ability to design and iterate on complex systems with a clear understanding of player impact and downstream effects.
  • Strong communication skills with proven ability to articulate design rationale and decision frameworks to team members.
Desired Qualifications:
  • Deep passion and understanding of competitive online games and their player communities.
  • Familiarity with online shooters, especially VALORANT or tactical shooters.
  • Ability to interpret and learn from charged or emotional player feedback to improve the product experience.
  • Experience balancing competitive integrity with engaging and rewarding gameplay systems.
  • Experience developing across multiple platforms (PC, Mobile, Console).

For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!
Our Perks:
Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.
At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application.
It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
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About Riot Games

Sourced by ZipRecruiter

Riot Games was founded in 2006 by Brandon Beck and Marc Merrill with the intent to change the way video games are made and supported for players. In 2009, Riot released its debut title League of Legends to worldwide acclaim. The game has since gone on to become the most played PC game in the world and a key driver of the explosive growth of esports. Players are the foundation of our community and it's for them we continue to evolve and improve the League of Legends experience.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2006

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