Remote Riot Games Support Jobs (NOW HIRING)

Technical Producers at Riot lead passionate technical teams to create products and experiences that achieve maximum player and fan value. They guide development, clear blockers, create processes, and push projects across the finish line while making sure that the teams are sustainable and have a great collaborative environment.

As a Technical Producer II for the Commerce Initiative teams on Publishing Platform, you will be the custodian of strong delivery processes for a team that uses a mix of internal development and external partners. You will report to the Senior Manager, Production and will partner with Product and Engineering Managers to drive efficiency, accuracy and accountability for planned and emergent initiatives. You will ensure stakeholder visibility as you track progress, deliver features, mitigate risks and help organize priorities. You will be responsible for ensuring roadmaps are accurate, delivery meets quality expectations and team health is maintained.

• Lead the production practice for the team.
• Execute work systems, monitor team health, and drive efficiency to ensure team delivery success.
• Gauge feasibility of product roadmap and partner with product and engineering leaders to mitigate risks, right-size product scope and establish realistic timelines.
• Partner with the Product Lead, Engineering Manager, and Designers to help develop the technical product vision and execute the development strategy for the team.
• Create and contribute ideas to areas beyond your immediate ownership across different teams and disciplines.
• Identify dependencies with external teams and coordinate to ensure they are delivered on time.
• Communicate team health and progress to the organization through regular reporting rituals.
• Provide essential product feedback and insight to the team and leadership through playtesting and other feedback mechanisms
• Manage stakeholder expectations through interpreting and communicating stages to invested audiences

• 4+ years of experience leading development and delivery efforts for medium-to-large teams
• Experience working with engineers to deliver technical features, specifically on services and tools
• Experience working with teams, especially remote, across multiple disciplines, time zones, and cultures
• Interest in developing deep understanding of Riot's Games as a player
• Bachelor's degree in Computer Science or a related field, or equivalent experience with strong technical knowledge and problem-solving skills.
• Experience working on technical initiatives and digital product development with a capability to engage with customers and development teams in technical discussions
• Experience leading teams through feature development using agile methodologies (planning, execution, delivery, post-release support)
• Extremely organized with proficiency in Jira, Notion and other project management tools

• Experience working in med-large size organizations where collaboration across organizational boundaries is critical to success.
• Experience with Product and Design tools such as Miro and Figma

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application.

It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.