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Remote Riot Games Support Jobs in Minnesota (NOW HIRING)

Evs

Power Studies Engineer

Eden Prairie, MN · On-site +1

$90K - $120K/yr

Eden Prairie, MN | Hybrid | Remote Schedule: Full-Time Salary: $90,000 - $120,000 (based on ... Support project execution through clear communication of status, risks, and updates. * Maintain ...

Evs

Structural Engineer

Eden Prairie, MN · On-site +1

$75K - $100K/yr

Rooted in Respect, Integrity, and Humility, we're on a mission to make every project a game-changer ... Support refinement of structural modeling tools and workflows to improve efficiency and consistency.

Evs

Civil Engineer

Eden Prairie, MN · On-site +1

$75K - $110K/yr

Eden Prairie, MN | Hybrid | Remote Schedule: Full-Time Salary: $75,000 - $110,000 (based on ... Participate in client meetings and support technical discussions alongside project managers.

CommScope Inc.

Pricing Specialist

Shakopee, MN · On-site +1

$62K - $78K/yr

From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data ... Partner with the NAR Sales Teams to support the Enterprise market with project pricing and sales ...

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All JobsRiot Games Support JobsRemote Riot Games Support JobsRemote Riot Games Support Jobs in Minnesota

Remote Riot Games Support information

Does Riot Games pay well?

Riot Games support roles typically offer competitive salaries aligned with industry standards for customer support positions, often supplemented with benefits such as health insurance and flexible schedules. Compensation can vary based on experience, location, and specific job responsibilities, but overall, support roles at Riot are considered to pay a fair wage for the gaming industry.

How to get a job with Riot Games?

To get a Remote Riot Games Support position, candidates should review the company's career page for open roles, ensure they meet the required skills such as customer service experience and familiarity with gaming platforms, and submit a tailored application. Strong communication skills, problem-solving ability, and knowledge of Riot Games' products are often preferred. Preparing for interviews may include demonstrating technical proficiency and understanding of the gaming community.

How hard is it to get hired at Riot Games?

Getting hired as a support role at Riot Games typically requires relevant customer service or technical skills, a strong understanding of the company's games, and the ability to work remotely. The hiring process often involves multiple interview rounds, assessments, and demonstrating cultural fit, making it competitive but achievable with proper preparation.

What is the difference between Remote Riot Games Support vs Remote Game Customer Service Representative?

AspectRemote Riot Games SupportRemote Game Customer Service Representative
Required CredentialsGaming knowledge, customer support experience, basic technical skillsCustomer service experience, communication skills, sometimes gaming knowledge
Work EnvironmentRemote, flexible hours, gaming industryRemote, customer-focused, often in call centers or support teams
Employer & Industry UsageRiot Games, gaming industryVarious gaming companies, customer service industry
Common Search & ComparisonYesYes

Remote Riot Games Support focuses on assisting players with game-related issues, often requiring gaming knowledge and technical skills. Remote Game Customer Service Representatives handle general customer inquiries across various industries, including gaming, emphasizing communication skills. Both roles are remote, but Riot-specific support is more specialized in gaming support, while customer service roles are broader in scope.

Can I work at Riot Games remotely?

Remote Riot Games Support roles are available, allowing employees to work from home depending on the position and team needs. These roles typically require strong communication skills, familiarity with support tools, and adherence to company policies on remote work. Availability of remote work may vary by location and role requirements.
What are the most commonly searched types of Riot Games Support jobs in Minnesota? The most popular types of Riot Games Support jobs in Minnesota are:
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What job categories do people searching Remote Riot Games Support jobs in Minnesota look for? The top searched job categories for Remote Riot Games Support jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Riot Games Support jobs? Cities in Minnesota with the most Remote Riot Games Support job openings:
Remote Riot Games Support jobs near you

Director of Customer Service

Blitzoo Games, Inc.

Minneapolis, MN • On-site, Remote

Full-time

Medical, Dental, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are seeking an experienced and hands-on leader to build and scale our Customer Support and Player Verification operations. In this role, you will be responsible for launching the end-to-end player support function, managing KYC execution, and establishing a robust Responsible Social Gaming (RSG) program. You’ll define policies and processes, select tools, hire and train teams, and collaborate closely with compliance and product stakeholders to ensure a safe, seamless, and player-first experience.

Responsibilities

Build our Customer Support Function

  • Define and implement player support policies, SOPs, and workflows.
  • Set internal SLAs and manage customer satisfaction standards.
  • Select and manage support platforms (e.g., live chat, ticketing tools).
  • Hire, train, and scale an internal or external support team.

Own Execution of KYC and Player Verification

  • Design and oversee the day-to-day KYC process, including ID verification.
  • Work with vendors to integrate KYC tools and resolve document review issues.
  • Escalate and resolve complex verification cases in collaboration with compliance/fraud.
  • Draft and operationalize RSG policies, including self-exclusion and player protection limits.
  • Train CS teams to identify and manage responsible gaming flags.
  • Coordinate RSG requests with compliance and product stakeholders.

Monitor and Optimize Operations

  • Track and report on KPIs like ticket volume, resolution time, and player sentiment.
  • Identify trends, gaps, and areas for continuous improvement.
  • Own vendor relationships related to customer service and verification.
Required Qualifications
  • 7+ years of experience in customer service or operations, ideally in igaming, fintech, or other regulated consumer platforms.
  • Strong familiarity with KYC and RSG processes.
  • Experience building CS teams or launching CS operations from scratch.
  • Excellent communication and people management skills.
  • Self-motivated team player with the ability to work in a customer oriented, very fast-paced, and demanding environment.
  • Startup mindset — willingness to build, do, and iterate.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. Team members may be requested to perform other job-related tasks and responsibilities other than those stated above.

Blitzoo, creator of Show Me Vegas Slots and Lobstermania Slots, is a Minnesota based company providing entertaining video games that are played by millions on mobile and desktop platforms around the world. Our Company Beliefs consist of four principles:

THINK BIG – Think outside the box; strive to be successful.

BE FRANK – Be open and sincere in your dealings with others; be forthright.

FIGHT HARD – Believe in your ideas; speak up for your convictions.

After the call, MOVE AS A TEAM!

Blitzoo offers competitive salaries and remote work as well as a full range of comprehensive benefits including a bonus plan, medical, dental, life and long-term disability insurance, and a matching 401k.

Blitzoo embraces diversity and inclusion as an equal opportunity employer. We pride ourselves on creating an environment that is built on integrity, openness, involvement, fairness, respect and courtesy.

________________________________________________________________________________________

Recruiters, please don't contact Blitzoo.
Applicants, no phone calls or direct messages about this job please!
Please do not contact Blitzoo about other services, products or commercial interests.

Equal Opportunity Employer, including disabled and veterans.

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