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Riot Games Support Jobs (NOW HIRING)

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Riot Games Support information

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How much do riot games support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for riot games support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What hours does Riot support work?

Riot Games Support team members typically work in shifts that cover various hours to provide 24/7 customer service, including evenings, weekends, and holidays. The specific schedule can vary based on the role, location, and team needs, often requiring flexibility and availability outside standard business hours.

What are the typical daily responsibilities of someone working in Riot Games Support?

As a member of the Riot Games Support team, your typical day involves responding to player inquiries, troubleshooting technical issues, and escalating complex cases to specialized departments when necessary. You'll communicate with players through various channels such as email, live chat, and occasionally phone, aiming to provide timely and accurate solutions. Additionally, you may collaborate with colleagues to identify recurring player concerns and contribute to improving support processes. This role requires balancing efficiency with empathy to ensure every player receives a high-quality support experience.

What are the key skills and qualifications needed to thrive in the Riot Games Support position, and why are they important?

To thrive as a Riot Games Support, you need strong problem-solving skills, knowledge of Riot Games titles, and experience in customer service or technical support. Familiarity with support ticketing systems, live chat platforms, and basic troubleshooting tools is typically required. Excellent communication, patience, and the ability to work in a fast-paced, team-oriented environment make candidates stand out. These skills are vital for efficiently resolving player issues and maintaining a positive gaming community.

How much do Riot Games employees get paid?

Riot Games support employees typically earn an hourly wage ranging from $15 to $25, depending on experience and location. Salaries for full-time roles can range from approximately $40,000 to over $70,000 annually, with benefits such as health insurance and paid time off. Compensation may also include performance bonuses and opportunities for career growth within the company.

Does Riot Games allow remote work?

Riot Games offers remote work options for many of its support roles, depending on the position and team needs. Employees in support roles often have the flexibility to work remotely, but specific arrangements may vary by department and location. Candidates should review the job listing for remote work details or discuss options during the interview process.

Is it hard to get hired at Riot Games?

Getting hired as a Riot Games Support representative can be competitive, as the company values strong communication skills, customer service experience, and knowledge of their games. Candidates often go through multiple interview stages, including technical and behavioral assessments, to demonstrate their suitability for the role.

What is a Riot Games Support job?

A Riot Games Support job involves assisting players with technical issues, account problems, and in-game concerns to ensure a positive gaming experience. Support agents communicate with players through tickets, chat, or other channels, troubleshooting issues and providing solutions. They must have strong problem-solving skills, knowledge of Riot's games, and excellent customer service abilities. The role may also involve detecting fraud, enforcing policies, and gathering player feedback to improve services.

More about Riot Games Support jobs
What cities are hiring for Riot Games Support jobs? Cities with the most Riot Games Support job openings:
What are the most commonly searched types of Riot Games Support jobs? The most popular types of Riot Games Support jobs are:
What states have the most Riot Games Support jobs? States with the most job openings for Riot Games Support jobs include:
Senior Software Engineer, Riot Client - Publishing Platform

Senior Software Engineer, Riot Client - Publishing Platform

Riot Games

Los Angeles, CA โ€ข On-site

$132K - $174K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 20 days ago


Job description

Riot engineers bring deep knowledge of specific technical areas, but also value the opportunity to work in a variety of broader domains. As Software Engineers, we work with both established and emerging technology, creating innovative solutions to overcome high-volume obstacles and to deliver value to our players.
Riot Client is the gateway for millions of players to play, discover, and install Riot games. Your work on the Client will be every single desktop players' first touchpoint with the wide range of experiences that Riot has to offer, including Riot's culture & community, or getting into any of our games as fast as possible, like League of Legends, Wild Rift, Teamfight Tactics, VALORANT, Legends of Runeterra, 2XKO, and beyond. It is also an essential tool for internal game developers including live games and R&D games. Introduced in 2021, the multi-game Riot Client is becoming a destination for players to engage with Riot games, events and communities, and is a fast-evolving desktop software that provides capabilities in game distribution, content publishing, social and internal development efficiency.
As a Senior Software Engineer on the Riot Client team, you will deliver high-quality technical solutions that improve the player experience across Riot's out-of-game ecosystem. You'll contribute hands-on across the software development lifecycle, partnering closely with engineers, product managers, designers, and other cross-functional teammates to build reliable, scalable, and maintainable Client capabilities. You will help shape technical direction within your area of ownership, make sound implementation and design decisions, and collaborate with peers across Riot to support game distribution, content, social features, and developer productivity. Through strong engineering practices, thoughtful code reviews, and mentorship of other engineers, your work will help advance the next generation of Riot Client experiences for players and developers.
Responsibilities:
  • Develop and maintain desktop application features focusing on C++, with the ability to integrate with and contribute to web-based technologies
  • Deliver high-quality, scalable, and reliable engineering solutions within your area of ownership, through hands-on contribution and technical design
  • Contribute to technical planning and design discussions, helping evaluate tradeoffs between long-term sustainability and near-term delivery needs
  • Build and apply a strong understanding of the Riot Client's dependency landscape, partnering with teams to align on technical solutions
  • Work closely with cross-functional partners, including product, production, QA, design, and data insight
  • Level up other engineers through mentorship and technical guidance
Required Qualifications:
  • 6+ years of related industry experience
  • Bachelor's degree in Computer Science or a related field, or comparable experience in software development
  • Expertise with C++ in application development
  • Experience in web development
  • Experience working with complex code bases
  • Experience of cross-functional collaboration with product, design, and QA
Desired Qualifications:
  • Experience of working with desktop applications
  • Experience of working with Electron
  • Experience with build pipelines

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.
At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application.
It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

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About Riot Games

Sourced by ZipRecruiter

Riot Games was founded in 2006 by Brandon Beck and Marc Merrill with the intent to change the way video games are made and supported for players. In 2009, Riot released its debut title League of Legends to worldwide acclaim. The game has since gone on to become the most played PC game in the world and a key driver of the explosive growth of esports. Players are the foundation of our community and it's for them we continue to evolve and improve the League of Legends experience.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2006

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