About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
Simplified Chinese Player Support Specialist
El Segundo, CA · Remote
$24 - $29/hr
But we're committed to more than our games! Here at Nexon America, we're all about open ... Summary of Position The Simplified Chinese Player Support Specialist is responsible for addressing ...
Quick apply
Simplified Chinese Player Support Specialist
El Segundo, CA · Remote
$24 - $29/hr
But we're committed to more than our games! Here at Nexon America, we're all about open ... Summary of Position The Simplified Chinese Player Support Specialist is responsible for addressing ...
Simplified Chinese Player Support Specialist
El Segundo, CA · On-site
$24 - $29/hr
But we're committed to more than our games! Here at Nexon America, we're all about open ... Summary of Position The Simplified Chinese Player Support Specialist is responsible for addressing ...
Simplified Chinese Player Support Specialist
El Segundo, CA · On-site
$24 - $29/hr
But we're committed to more than our games! Here at Nexon America, we're all about open ... Summary of Position The Simplified Chinese Player Support Specialist is responsible for addressing ...
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
Systems Support Specialist
Cleveland, OH · On-site
Scientific Games is the global leader in lottery games, sports betting and technology. The Systems Support Specialist serves as the primary technical point of coordination between the Lottery and ...
Systems Support Specialist
Cleveland, OH · On-site
Scientific Games is the global leader in lottery games, sports betting and technology. The Systems Support Specialist serves as the primary technical point of coordination between the Lottery and ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
T3 Support Agent
Charleston, SC · On-site
About The Role SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme. This role is designed for ...
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and ... Position Summary The Systems Support Specialist serves as the primary technical point of ...
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and ... Position Summary The Systems Support Specialist serves as the primary technical point of ...
Systems Support Specialist
Glenwillow, OH · On-site
$94K/yr
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and ... Position Summary The Systems Support Specialist serves as the primary technical point of ...
Systems Support Specialist
Glenwillow, OH · On-site
$94K/yr
Scientific Games: Scientific Games is the global leader in lottery games, sports betting and ... Position Summary The Systems Support Specialist serves as the primary technical point of ...
Youth Support Specialist
Mishawaka, IN · On-site
$17.04/hr
Youth Support Specialist - Mishawaka Are you looking for a rewarding part-time job on evenings and ... Participate in inside sports and games in the main gym * Engage youth in arts and crafts * Support ...
Youth Support Specialist
Mishawaka, IN · On-site
$17.04/hr
Youth Support Specialist - Mishawaka Are you looking for a rewarding part-time job on evenings and ... Participate in inside sports and games in the main gym * Engage youth in arts and crafts * Support ...
Youth Support Specialist
Mishawaka, IN · On-site
$17.04/hr
Youth Support Specialist Are you looking for a rewarding part-time job on evenings and weekends? We ... Participate in inside sports and games in the main gym * Engage youth in arts and crafts * Support ...
Youth Support Specialist
Mishawaka, IN · On-site
$17.04/hr
Youth Support Specialist Are you looking for a rewarding part-time job on evenings and weekends? We ... Participate in inside sports and games in the main gym * Engage youth in arts and crafts * Support ...
Support Specialist Duration: 3+ months Location: Las Vegas, NV Description: Provide support ... Must have a Nevada gaming card or be able to obtain a card prior to start of assignment. Additional ...
Support Specialist Duration: 3+ months Location: Las Vegas, NV Description: Provide support ... Must have a Nevada gaming card or be able to obtain a card prior to start of assignment. Additional ...
Support Specialist Location: Las Vegas, NV Duration: 3+ months Client: Direct Client Description ... Must have a Nevada gaming card or be able to obtain a card prior to start of assignment. Additional ...
Support Specialist Location: Las Vegas, NV Duration: 3+ months Client: Direct Client Description ... Must have a Nevada gaming card or be able to obtain a card prior to start of assignment. Additional ...
Product Support Specialist
Lehi, UT · On-site
$42K - $50K/yr
Our teammates are famous for being both high-energy and being at the top of their game. Right now ... About the Product Support Specialist position We are seeking a Product Support Specialist to work ...
Product Support Specialist
Lehi, UT · On-site
$42K - $50K/yr
Our teammates are famous for being both high-energy and being at the top of their game. Right now ... About the Product Support Specialist position We are seeking a Product Support Specialist to work ...
Parts Support Specialist
Comstock Park, MI · On-site
$25/hr
Game Room GuyWho we are:Star Wars Pinball. Golden Tee. Pac Man's Arcade. Foosball. Ping Pong. Game ... We're looking for a Parts Specialist to help our customers find exactly what they need to keep ...
Quick apply
Parts Support Specialist
Comstock Park, MI · On-site
$25/hr
Game Room GuyWho we are:Star Wars Pinball. Golden Tee. Pac Man's Arcade. Foosball. Ping Pong. Game ... We're looking for a Parts Specialist to help our customers find exactly what they need to keep ...
Parts Support Specialist
Comstock Park, MI · On-site
$25/hr
Game Room Guy Who we are: Star Wars Pinball. Golden Tee. Pac Man's Arcade. Foosball. Ping Pong ... Specialist to help our customers find exactly what they need to keep their games and game rooms ...
Parts Support Specialist
Comstock Park, MI · On-site
$25/hr
Game Room Guy Who we are: Star Wars Pinball. Golden Tee. Pac Man's Arcade. Foosball. Ping Pong ... Specialist to help our customers find exactly what they need to keep their games and game rooms ...
Sales Support Specialist
Corona, CA · On-site
$65K - $85K/yr
Sales Support Specialist - Full Time, Onsite Location: Corona, CA Base Salary: $68,500 - $85,000 ... Eureka Ergonomic designs and manufactures premium ergonomic office, gaming, and home furniture. We ...
Quick apply
Sales Support Specialist
Corona, CA · On-site
$65K - $85K/yr
Sales Support Specialist - Full Time, Onsite Location: Corona, CA Base Salary: $68,500 - $85,000 ... Eureka Ergonomic designs and manufactures premium ergonomic office, gaming, and home furniture. We ...
Sales Support Specialist
Corona, CA · On-site
$65K - $85K/yr
Sales Support Specialist - Full Time, Onsite Location: Corona, CA Base Salary: $68,500 - $85,000 ... Eureka Ergonomic designs and manufactures premium ergonomic office, gaming, and home furniture. We ...
Quick apply
Sales Support Specialist
Corona, CA · On-site
$65K - $85K/yr
Sales Support Specialist - Full Time, Onsite Location: Corona, CA Base Salary: $68,500 - $85,000 ... Eureka Ergonomic designs and manufactures premium ergonomic office, gaming, and home furniture. We ...
Engages in on-site recreational activities (i.e. pickleball, AA meetings, games) with clients ... Peer Support Specialist or CCAR Recovery Coach certification preferred. * Drivers license is ...
Engages in on-site recreational activities (i.e. pickleball, AA meetings, games) with clients ... Peer Support Specialist or CCAR Recovery Coach certification preferred. * Drivers license is ...
Technical Support Specialist Location: Alcobendas, Madrid, Spain We are looking for a Live Casino ... Experience in gaming, audio, or video environments is an advantage. * Responsible, reliable, and ...
Technical Support Specialist Location: Alcobendas, Madrid, Spain We are looking for a Live Casino ... Experience in gaming, audio, or video environments is an advantage. * Responsible, reliable, and ...
Gaming Support Specialist information
See salary details
$12.26 - $15.25
6% of jobs
$17.63 is the 25th percentile. Wages below this are outliers.
$15.25 - $18.25
23% of jobs
The median wage is $21.09 / hr.
$18.25 - $21.24
21% of jobs
$21.24 - $24.24
14% of jobs
$27.08 is the 75th percentile. Wages above this are outliers.
$24.24 - $27.23
11% of jobs
$27.23 - $30.22
10% of jobs
$30.22 - $33.22
6% of jobs
$33.22 - $36.21
3% of jobs
$36.21 - $39.20
2% of jobs
$39.20 - $42.20
2% of jobs
$42.20 - $45.19
1% of jobs
$12
$24
$45
How much do gaming support specialist jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for gaming support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.
What is the difference between Gaming Support Specialist vs Customer Service Representative?
| Aspect | Gaming Support Specialist | Customer Service Representative |
|---|---|---|
| Credentials | Knowledge of gaming platforms, basic technical skills | General customer service skills, sometimes certifications in communication |
| Work Environment | Gaming companies, online support centers | Various industries, call centers, retail |
| Employer & Industry | Video game developers, online gaming platforms | Retail, telecom, e-commerce |
| Search & Comparison Intent | Support for gaming issues, technical troubleshooting | General customer support, service inquiries |
The Gaming Support Specialist focuses specifically on assisting gamers with technical issues and platform support within the gaming industry. In contrast, a Customer Service Representative handles a broader range of customer inquiries across various industries. While both roles require strong communication skills, the Gaming Support Specialist needs specialized knowledge of gaming systems and troubleshooting, making it a more niche position.
What are some common challenges faced by gaming support specialists, and how can they effectively address them?
Gaming Support Specialists often encounter challenges such as handling high volumes of player inquiries, managing technical troubleshooting, and resolving disputes related to in-game purchases or account issues. To effectively address these challenges, it is important to stay patient, maintain clear communication, and be familiar with both the game's mechanics and support tools. Collaborating closely with development teams and using a knowledge base can also help resolve issues efficiently and improve the overall player experience.
What is a gaming support specialist?
A Gaming Support Specialist is a professional who assists gamers with technical issues, account management, and troubleshooting problems related to video games or gaming platforms. They often work for game publishers, developers, or gaming platforms to ensure players have a smooth and enjoyable experience. Their responsibilities include answering player inquiries, resolving software or hardware issues, and providing guidance on gameplay or account security. Gaming Support Specialists may communicate with players via chat, email, or phone, and sometimes relay feedback to development teams to help improve games.
What are the key skills and qualifications needed to thrive as a gaming support specialist, and why are they important?
To thrive as a Gaming Support Specialist, you need strong problem-solving abilities, knowledge of gaming platforms, and excellent customer service skills, often supported by experience in technical support or a related field. Familiarity with help desk ticketing systems, live chat tools, and sometimes CRM software is typically required. Outstanding communication, patience, and adaptability are vital soft skills for effectively assisting diverse gamers and resolving their issues. These skills are crucial for ensuring player satisfaction, quick issue resolution, and maintaining a positive reputation for the gaming company.
More about Gaming Support Specialist jobs
What job categories do people searching Gaming Support Specialist jobs look for? The top searched job categories for Gaming Support Specialist jobs are:
Job description
About The Role
SIDE is looking for Senior Player Support Specialists to support the highest complexity player cases within a confidential gaming support programme.
This role is designed for experienced support professionals who can investigate difficult issues, manage sensitive escalations, and act as a bridge between support operations and internal stakeholder teams.
You will support complex case resolution, root cause identification, escalation documentation, and operational learning across the programme.
What You'll Be Doing- Own complex escalated cases through investigation, resolution, or further escalation.
- Support cases involving account security, sensitive player impact, policy interpretation, or complex technical context.
- Work with internal stakeholder teams where cases require deeper review or specialist input.
- Identify patterns in escalated cases and document findings for Quality, Training, and Operations.
- Apply judgement where standard guidance does not fully address the situation.
- Maintain high-quality records for audit, review, appeals, and continuous improvement.
- Support operational learning by highlighting recurring issues, process gaps, and support risks.