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Riot Games Support Jobs (NOW HIRING)

Riot Games

$200 - $250/hr

Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...

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Riot Games Support information

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How much do riot games support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for riot games support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is a Riot Games Support?

A Riot Games Support job involves assisting players with technical issues, account problems, and in-game concerns to ensure a positive gaming experience. Support agents communicate with players through tickets, chat, or other channels, troubleshooting issues and providing solutions. They must have strong problem-solving skills, knowledge of Riot's games, and excellent customer service abilities. The role may also involve detecting fraud, enforcing policies, and gathering player feedback to improve services.

What are the typical daily responsibilities of a Riot Games Support?

As a member of the Riot Games Support team, your typical day involves responding to player inquiries, troubleshooting technical issues, and escalating complex cases to specialized departments when necessary. You'll communicate with players through various channels such as email, live chat, and occasionally phone, aiming to provide timely and accurate solutions. Additionally, you may collaborate with colleagues to identify recurring player concerns and contribute to improving support processes. This role requires balancing efficiency with empathy to ensure every player receives a high-quality support experience.

What are the key skills and qualifications needed to thrive in Riot Games Support?

To thrive as a Riot Games Support, you need strong problem-solving skills, knowledge of Riot Games titles, and experience in customer service or technical support. Familiarity with support ticketing systems, live chat platforms, and basic troubleshooting tools is typically required. Excellent communication, patience, and the ability to work in a fast-paced, team-oriented environment make candidates stand out. These skills are vital for efficiently resolving player issues and maintaining a positive gaming community.

Does Riot Games Support have entry-level jobs?

Riot Games Support offers entry-level positions suitable for candidates with strong communication skills and a passion for gaming. These roles often involve customer service, troubleshooting, and using support tools, and they typically do not require extensive prior experience. Applicants should be prepared to work in a team environment and demonstrate problem-solving abilities.

How do I get a job at Riot Games Support?

To get a job at Riot Games Support, candidates should review current openings on Riot's careers page, ensure they meet the required skills such as customer service experience and familiarity with gaming platforms, and submit an application online. The hiring process typically involves an initial screening, interviews, and sometimes skills assessments relevant to support roles.
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Riot Games Support jobs near you
Infographic showing various Riot Games Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Senior Software Engineer, SDK Foundations - Publishing Platform

Los Angeles, CA • On-site

Riot Games
Computer and Electronic Product Manufacturing • 1 - 5K employees
Learn more about Riot Gamesexternal

$132K - $174K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As Software Engineers, we work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value.
As a Senior Software Engineer in Riot's Publishing Platform group, you'll work closely with technical product managers, and engineers to overcome high-volume obstacles and to provide player value. You will build critical path client SDKs used by all of Riot's games across multiple platforms. Your experience will help empower game developers to leverage platform technologies in areas like social experiences, commerce/payments, accounts and identity to name a few. Your work will help game teams leverage some of the most used features and services across Riot. You will report to the Software Engineering Manager of the SDK Foundations team.
Responsibilities:
  • Develop and support our client-side SDKs running on console, desktop, and mobile used by millions of players
  • Develop and support Unreal plugins that interface with the client-side SDK and Riot's Platform Services
  • Build high quality and performant client-side SDKs used by all of Riot's games to leverage critical features like network connectivity, messaging, and game engine integrations
  • Be an individual contributor on the team who creates reference designs, tackles challenging and ambiguous technical solutions, conducts architectural and code reviews
  • Design, code, and improve release processes for the products and solutions produced on your team
  • Balance short-term technical trade-offs and with long-term technical needs to ensure we are building stable, operational, extensible services and SDKs
  • Develop high-quality software by writing unit, functional, and integration tests
  • Partner with product owners and technical leads to build and operate features end-to-end including technical discovery, product development, and production release
  • Invest in team's complete ownership of our products by participating in on-call rotation
Required Qualifications:
  • Bachelor's degree in Computer Science, a related field, or equivalent professional experience
  • 4+ years deep hands-on programming experience as a software engineer and proficiency in C++ 14 or newer
  • 2+ years hands-on programming experience with Unreal Engine 4.2x/5.x building tools, plugins, or gameplay components.
  • Experience contributing to a large code base with millions of active users
  • Expertise with continuous development and deployments of large-scale systems
  • Experience defining and delivering technical solutions to technical users
Desired Qualifications:
  • Experience with scripting languages like Python or TypeScript
  • Experience with telemetry providers like Data Dog and/or Sentry
  • Experience developing client applications and/or client SDKs that leverage highly distributed systems
  • Experience with globally deployed platforms as well as distributed teams

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.
At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application.
It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
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About Riot Games

Sourced by ZipRecruiter

Riot Games was founded in 2006 by Brandon Beck and Marc Merrill with the intent to change the way video games are made and supported for players. In 2009, Riot released its debut title League of Legends to worldwide acclaim. The game has since gone on to become the most played PC game in the world and a key driver of the explosive growth of esports. Players are the foundation of our community and it's for them we continue to evolve and improve the League of Legends experience.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2006

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