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Riot Games Support Jobs (NOW HIRING)

Riot Games

Director, Game Production

Los Angeles, CA · On-site

Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...

Riot Games

Director, Game Production

Los Angeles, CA · On-site

Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when ...

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Riot Games Support information

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How much do riot games support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for riot games support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What hours does Riot support work?

Riot Games Support team members typically work in shifts that cover various hours to provide 24/7 customer service, including evenings, weekends, and holidays. The specific schedule can vary based on the role, location, and team needs, often requiring flexibility and availability outside standard business hours.

What are the typical daily responsibilities of someone working in Riot Games Support?

As a member of the Riot Games Support team, your typical day involves responding to player inquiries, troubleshooting technical issues, and escalating complex cases to specialized departments when necessary. You'll communicate with players through various channels such as email, live chat, and occasionally phone, aiming to provide timely and accurate solutions. Additionally, you may collaborate with colleagues to identify recurring player concerns and contribute to improving support processes. This role requires balancing efficiency with empathy to ensure every player receives a high-quality support experience.

What are the key skills and qualifications needed to thrive in the Riot Games Support position, and why are they important?

To thrive as a Riot Games Support, you need strong problem-solving skills, knowledge of Riot Games titles, and experience in customer service or technical support. Familiarity with support ticketing systems, live chat platforms, and basic troubleshooting tools is typically required. Excellent communication, patience, and the ability to work in a fast-paced, team-oriented environment make candidates stand out. These skills are vital for efficiently resolving player issues and maintaining a positive gaming community.

How much do Riot Games employees get paid?

Riot Games support employees typically earn an hourly wage ranging from $15 to $25, depending on experience and location. Salaries for full-time roles can range from approximately $40,000 to over $70,000 annually, with benefits such as health insurance and paid time off. Compensation may also include performance bonuses and opportunities for career growth within the company.

Does Riot Games allow remote work?

Riot Games offers remote work options for many of its support roles, depending on the position and team needs. Employees in support roles often have the flexibility to work remotely, but specific arrangements may vary by department and location. Candidates should review the job listing for remote work details or discuss options during the interview process.

Is it hard to get hired at Riot Games?

Getting hired as a Riot Games Support representative can be competitive, as the company values strong communication skills, customer service experience, and knowledge of their games. Candidates often go through multiple interview stages, including technical and behavioral assessments, to demonstrate their suitability for the role.

What is a Riot Games Support job?

A Riot Games Support job involves assisting players with technical issues, account problems, and in-game concerns to ensure a positive gaming experience. Support agents communicate with players through tickets, chat, or other channels, troubleshooting issues and providing solutions. They must have strong problem-solving skills, knowledge of Riot's games, and excellent customer service abilities. The role may also involve detecting fraud, enforcing policies, and gathering player feedback to improve services.

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Riot Games Support jobs near you
Sr. Manager, Game Design - Unpublished R&D Product

Sr. Manager, Game Design - Unpublished R&D Product

Riot Games

Los Angeles, CA • On-site

$136K - $179K/yr

Full-time

Re-posted 15 days ago

Job description

Job Summary:
Riot Games is a company dedicated to creating player-focused experiences, and they are seeking a Sr. Manager of Game Design for an unpublished R&D product. In this role, you will design and optimize player experiences, manage multiple design teams, and guide projects from pre-production to launch while ensuring quality and mentoring designers.
Responsibilities:
• Build and manage multiple teams of designers spanning multiple design sub-disciplines.
• Coach, manage, and mentor design teams tackling multiple design challenges
• Work collaboratively with the design team and team leads to create a great holistic experience
• Create clear design documentation that can be evaluated and implemented by non-designers
• Help guide the project from pre-production to launch and ongoing live support
Qualifications:
Required:
• 4+ years of experience managing design teams
• 8+ years of professional experience working in game design
• Has owned major feature work including directing multi-discipline teams
• Experience working in the early-prototype phase of development on at least one game
Preferred:
• Experience with game engines (i.e. Unreal, Unity, etc.)
Company:
Riot Games is a global company that develops online games. Founded in 2006, the company is headquartered in Los Angeles, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
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About Riot Games

Sourced by ZipRecruiter

Riot Games was founded in 2006 by Brandon Beck and Marc Merrill with the intent to change the way video games are made and supported for players. In 2009, Riot released its debut title League of Legends to worldwide acclaim. The game has since gone on to become the most played PC game in the world and a key driver of the explosive growth of esports. Players are the foundation of our community and it's for them we continue to evolve and improve the League of Legends experience.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2006

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