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Remote Riot Games Support Jobs in Illinois (NOW HIRING)

NxT Level

Technical Artist

Chicago, IL · On-site +1

$130K - $156K/yr

Remote - US and Canada only thatgamecompany designs and develops artistically crafted, broadly ... Support for personal professional development

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Remote Riot Games Support information

Does Riot Games pay well?

Riot Games support roles typically offer competitive salaries aligned with industry standards for customer support positions, often supplemented with benefits such as health insurance and flexible schedules. Compensation can vary based on experience, location, and specific job responsibilities, but overall, support roles at Riot are considered to pay a fair wage for the gaming industry.

How to get a job with Riot Games?

To get a Remote Riot Games Support position, candidates should review the company's career page for open roles, ensure they meet the required skills such as customer service experience and familiarity with gaming platforms, and submit a tailored application. Strong communication skills, problem-solving ability, and knowledge of Riot Games' products are often preferred. Preparing for interviews may include demonstrating technical proficiency and understanding of the gaming community.

How hard is it to get hired at Riot Games?

Getting hired as a support role at Riot Games typically requires relevant customer service or technical skills, a strong understanding of the company's games, and the ability to work remotely. The hiring process often involves multiple interview rounds, assessments, and demonstrating cultural fit, making it competitive but achievable with proper preparation.

What is the difference between Remote Riot Games Support vs Remote Game Customer Service Representative?

AspectRemote Riot Games SupportRemote Game Customer Service Representative
Required CredentialsGaming knowledge, customer support experience, basic technical skillsCustomer service experience, communication skills, sometimes gaming knowledge
Work EnvironmentRemote, flexible hours, gaming industryRemote, customer-focused, often in call centers or support teams
Employer & Industry UsageRiot Games, gaming industryVarious gaming companies, customer service industry
Common Search & ComparisonYesYes

Remote Riot Games Support focuses on assisting players with game-related issues, often requiring gaming knowledge and technical skills. Remote Game Customer Service Representatives handle general customer inquiries across various industries, including gaming, emphasizing communication skills. Both roles are remote, but Riot-specific support is more specialized in gaming support, while customer service roles are broader in scope.

Can I work at Riot Games remotely?

Remote Riot Games Support roles are available, allowing employees to work from home depending on the position and team needs. These roles typically require strong communication skills, familiarity with support tools, and adherence to company policies on remote work. Availability of remote work may vary by location and role requirements.
What are the most commonly searched types of Riot Games Support jobs in Illinois? The most popular types of Riot Games Support jobs in Illinois are:
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Remote Riot Games Support jobs near you

Replay Technical Support Specialist - Chicago, IL

DVSport, Inc.

Chicago, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

at DVSport | Chicago, IL / Remote
Ever wonder what officials watch so they can efficiently confirm or overturn a play, what players are studying on the sideline during a game, how teams prepare for an opponent using video, what gives sports broadcasters the ability to analyze a play quickly during a broadcast, what gives coaches a in-game edge when challenging officiating calls....it's all thanks to DVSport's cutting-edge software and broadcast quality technology.
Based in Pittsburgh, PA since 2002, DVSport is an industry leading sports technology company specializing in Instant Replay and digital video acquisition, analysis, and play-back software. Our products and technology are utilized by some of the top professionals in sports throughout the country.
Have interest in Joining DVSport:
  • An industry leader in instant replay
  • A technology innovator for the past 25 years
  • Recognized market leader for replay throughout the collegiate and professional markets
  • Sport specific opportunities - football, basketball, baseball, field hockey, ice hockey, soccer, softball, track and field, volleyball, wresting
  • An Emmy award-winning company

Your Role on this team:
The Replay Technical Support Specialist is responsible for supporting, integrating and maintaining our replay solutions product line. Responsibilities will include replay operations at assigned conferences, on-site and remote phone support for the replay solution product line, performing replay product testing, identifying software and hardware development needs, and participating in various replay meetings, clinics, and industry events. This position will report directly to a Regional Account Manager and indirectly to the National Director of Account Management.  

What We Look For:
  • Seeking Candidates with Technical Hardware and Support Experience in the following areas:
    • Integrated Computer software and hardware solutions, coaching or team setting a plus
    • Servers, capture/playback video equipment, and analogue or digital audio equipment
    • Experience shooting and editing video; multiple video formats (720p, 1080p, or 4K) and higher frame rate video formats (60 fps or higher)
    • Video transport over HD-SDI or fiber
    • Networking protocols, managed switches, and fiber transport & SFPs
  • Bachelor's degree
  • Eagerness to travel - this position requires travel to visit customers, go to games, play the replay tech role at post-season tournaments and events, and support deployed systems.
  • Availability - while regular travel is expected, during the busy seasons this could be extensive
  • Flexibility - The position has an evening and weekend work schedule with offsetting time off during the week
  • Collaboration/team player with the ability to lead
  • Possess a high level of independent judgment within established procedures
  • Ability to create strong business relationships with all replay client participants
  • Demonstrate a tremendous work ethic while maintaining a positive and upbeat attitude
  • A proven commitment to safety measures and practices
  • Strong planning and organizational skills
  • Willingness to learn and seize the opportunity

Why work at DVSport?
  • Real exposure to the world of sports technology and developing leading tech for the industry.
  • Working alongside industry experts and professionals who move the company and the innovation forward.
  • Great opportunities to travel to and work at awesome events in a variety of sports
  • A very competitive compensation package (including a car allowance)
  • Exceptional benefits package that includes Medical, Dental, and Vision
  • 401K with matching company contributions.
  • Paid holidays including a paid community volunteer day
  • Generous Paid Time Off
  • Cutting edge technology to accomplish your job
  • Company branded gear

Job Specifics
  • Job Type: Full-time
  • Education: Associate/Bachelors (Preferred)
  • Location: This is a Work from Home role that requires residency in the Chicago metro area, and requires travel.  Candidates not based in the Chicago area would be required to relocate within 30 days of employment.

Benefits:
  • 401(k)
  • Dental insurance
  • Medical insurance
  • Vision insurance
  • Paid time off

Schedule:
  • Weekend and Evening availability required

Apply