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Remote Riot Games Support Jobs in Illinois (NOW HIRING)

Crypto.com

Exchange Operations Specialist (US)

Chicago, IL · On-site +1

$70K - $110K/yr

A game goes to overtime. A player gets scratched an hour before puck drop. An election result gets ... Provide expert-level support for the Production and Demo exchange environments, including contract ...

Crypto.com

Exchange Operations Specialist (US)

Chicago, IL · On-site +1

$70K - $110K/yr

A game goes to overtime. A player gets scratched an hour before puck drop. An election result gets ... Provide expert-level support for the Production and Demo exchange environments, including contract ...

HUB

Temporary Graphic Designer, Curated

Chicago, IL · Remote

$29/hr

We believe in protecting and supporting the aspirations of individuals, families, and businesses ... Guess what? ...you're remote! There is no commute time. * You'll grab water, a tea or coffee and ...

Soliant Consulting, Inc

Senior Cloud Architect

Chicago, IL · On-site +1

$65.50 - $89.50/hr

... support our growing AWS Practice. This position offers the flexibility of fully remote work. As a ... of the game. At Soliant, we cultivate a vibrant culture of smart, fun, collaborative, and ...

HUB

Temporary Production Designer, Crafted

Chicago, IL · On-site +1

$29/hr

We believe in protecting and supporting the aspirations of individuals, families, and businesses ... Our team members include pet lovers, crafters, Netflix couch potatoes, board game collectors and ...

HUB

Temporary Graphic Designer, Core

Chicago, IL · Remote

$29/hr

We believe in protecting and supporting the aspirations of individuals, families, and businesses ... Remote professional office environment (office equipment including a laptop with the requisite ...

HDI Global Insurance Company

DevOps Engineer

Chicago, IL · On-site +1

$100K - $125K/yr

Chicago, IL / Remote Who We Are HDI Global Insurance Company is a commercial property and casualty ... Together, these priorities support profitable growth, sustainable profitability, global consistency ...

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All JobsRiot Games Support JobsRemote Riot Games Support JobsRemote Riot Games Support Jobs in Illinois

Remote Riot Games Support information

Does Riot Games pay well?

Riot Games support roles typically offer competitive salaries aligned with industry standards for customer support positions, often supplemented with benefits such as health insurance and flexible schedules. Compensation can vary based on experience, location, and specific job responsibilities, but overall, support roles at Riot are considered to pay a fair wage for the gaming industry.

How to get a job with Riot Games?

To get a Remote Riot Games Support position, candidates should review the company's career page for open roles, ensure they meet the required skills such as customer service experience and familiarity with gaming platforms, and submit a tailored application. Strong communication skills, problem-solving ability, and knowledge of Riot Games' products are often preferred. Preparing for interviews may include demonstrating technical proficiency and understanding of the gaming community.

How hard is it to get hired at Riot Games?

Getting hired as a support role at Riot Games typically requires relevant customer service or technical skills, a strong understanding of the company's games, and the ability to work remotely. The hiring process often involves multiple interview rounds, assessments, and demonstrating cultural fit, making it competitive but achievable with proper preparation.

What is the difference between Remote Riot Games Support vs Remote Game Customer Service Representative?

AspectRemote Riot Games SupportRemote Game Customer Service Representative
Required CredentialsGaming knowledge, customer support experience, basic technical skillsCustomer service experience, communication skills, sometimes gaming knowledge
Work EnvironmentRemote, flexible hours, gaming industryRemote, customer-focused, often in call centers or support teams
Employer & Industry UsageRiot Games, gaming industryVarious gaming companies, customer service industry
Common Search & ComparisonYesYes

Remote Riot Games Support focuses on assisting players with game-related issues, often requiring gaming knowledge and technical skills. Remote Game Customer Service Representatives handle general customer inquiries across various industries, including gaming, emphasizing communication skills. Both roles are remote, but Riot-specific support is more specialized in gaming support, while customer service roles are broader in scope.

Can I work at Riot Games remotely?

Remote Riot Games Support roles are available, allowing employees to work from home depending on the position and team needs. These roles typically require strong communication skills, familiarity with support tools, and adherence to company policies on remote work. Availability of remote work may vary by location and role requirements.
What are the most commonly searched types of Riot Games Support jobs in Illinois? The most popular types of Riot Games Support jobs in Illinois are:
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What job categories do people searching Remote Riot Games Support jobs in Illinois look for? The top searched job categories for Remote Riot Games Support jobs in Illinois are:
What cities in Illinois are hiring for Remote Riot Games Support jobs? Cities in Illinois with the most Remote Riot Games Support job openings:
Remote Riot Games Support jobs near you
Senior IT Engineer, Systems Integration

Senior IT Engineer, Systems Integration

Rush Street Interactive

Chicago, IL • Remote

$107K - $147K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

The Senior IT Engineer – Systems Integration is responsible for designing, building, and maintaining integrations across the organization's diverse technology stack. This role serves as a technical bridge between internal systems, third-party platforms, and cloud services, ensuring seamless data flow, process automation, and operational efficiency. The ideal candidate brings deep expertise in REST APIs, middleware platforms, and enterprise system administration, with a track record of delivering robust integrations in complex, multi-system environments. You will collaborate closely with Engineering, Product, IT, and business stakeholders to drive integration strategy and elevate the organization's technical capabilities.

What You'll Do:

  • Design, develop, and maintain integrations between internal platforms, SaaS applications, identity systems, HRIS, communication tools, and other enterprise systems using REST APIs, webhooks, and middleware solutions.
  • Serve as the organization's subject matter expert for API-based connectivity, owning the integration architecture and ensuring scalability, reliability, and security of all integration points.
  • Administer and optimize core IT systems including Microsoft 365 (Azure AD/Entra ID, Exchange Online, SharePoint, Intune), Okta or equivalent SSO/IdP platforms, AWS, and other enterprise applications.
  • Build and maintain automated workflows and data pipelines to reduce manual effort, improve consistency, and enable real-time data sharing across business units.
  • Collaborate with Engineering, Security, and Operations teams to ensure integrations adhere to security best practices.
  • Monitor integration health, proactively troubleshoot failures, and maintain alerting and logging for all critical integration workflows.
  • Create and maintain comprehensive technical documentation including integration maps, API inventories, runbooks, and architecture diagrams.
  • Mentor junior IT staff, providing technical oversight and sharing best practices in integration design and system administration.
  • Ensure compliance with relevant regulations and standards (e.g., GDPR, ISO-27001, PCI-DSS) across all systems and integrations.
  • Act as an escalation point for complex cross-system technical issues, taking ownership through to resolution.
  • Ensure consistent availability of IT services, with flexibility to support internal business partners across multiple time zones.

What You'll Bring:

  • Bachelor's Degree in Computer Science, Information Systems or related field, or an equivalent Associate's degree combined with relevant certifications.
  • 6+ years of hands-on experience in IT engineering, with a strong focus on systems integration and API development.
  • Deep proficiency with REST APIs, including API design, authentication patterns (OAuth 2.0, API keys, JWT), JSON/XML data formats, and related tools (e.g. Postman).
  • Proven experience integrating enterprise SaaS platforms (e.g., Okta, Workday, Salesforce, Slack, Atlassian, Microsoft 365) with custom and third-party systems.
  • Familiarity with cloud infrastructure (AWS, Azure, GCP).
  • Basic proficiency in scripting or programming languages (Python, PowerShell, JavaScript/Node.js) for automation and integration scripting.
  • Strong system administration experience with Microsoft 365 (Azure AD/Entra, Exchange Online, Intune, SharePoint) and/or other enterprise platforms.
  • Strong analytical and troubleshooting skills with the ability to diagnose complex cross-system issues independently.
  • Excellent written and verbal communication skills, with the ability to document technical concepts clearly for both technical and non-technical audiences.
  • A strong sense of ownership and a proactive, problem-solving mindset.
  • Able to travel occasionally both domestically and internationally #LI-REMOTE
This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence.

Location Eligibility (for nationwide roles): Open to candidates across the U.S.

Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.

Benefits:

  • Discretionary annual company bonus (Eligibility Varies by Role)
  • 401(k) plan with 100% company match on the first 4%
  • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
  • Paid Time Off (Eligibility Varies by Role)
  • Employee Assistance Program (EAP)
Pay Range
$110,000—$120,000 USD
What Makes Us Great:
  • Comprehensive compensation
  • Work-life balance initiatives
  • Autonomy – we embrace personal freedom and responsibility
  • Creativity – we are open to new ideas of how we can be better
  • Growth – we want you to develop personally as well as professionally
  • Top-notch professionals who are passionate about what they do
  • People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!

Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.

Rush Street Interactive participates in E-Verify for U.S.-based positions. As required by federal law, we provide the following notices to all prospective U.S. employees:
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)