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Live In Riot Games Support Jobs in Texas (NOW HIRING)

Riot Platforms

Director, Power Strategy

Austin, TX · On-site

$150K - $170K/yr

... support the continued growth and development of Riot's self-mining, data center hosting, and electrical equipment businesses. This position will be based in Austin, TX, or our Denver, CO office.

Riot Platforms

Senior People Partner

Austin, TX · On-site

$120 - $180/hr

Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. Riot is an equal opportunity employer. We are committed to creating an inclusive ...

Riot Platforms

Benefits & Payroll Coordinator

Austin, TX · On-site

$22.75 - $30.25/hr

... support engine for Riot's payroll and benefits functions. Reporting directly to the Manager, Total Rewards, this role works in close partnership with and under the guidance of the Payroll Specialist ...

TheKey

Experienced Live-in Caregivers

Fate, TX

Overview URGENTLY HIRING LIVE-IN CAREGIVERS! Become a Caregiver with TheKey and earn TOP LIVE-IN ... Companionship: games, puzzles or other activities that provide social and emotional support ...

Dave & Buster's, Inc.

Games Support Tech

Frisco, TX · On-site

$35K - $44K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

TheKey

Experienced Live-in Caregivers

Fate, TX

$15.50 - $17/hr

URGENTLY HIRING LIVE-IN CAREGIVERS! Become a Caregiver with TheKey and earn TOP LIVE-IN PAY RATES ... Companionship: games, puzzles or other activities that provide social and emotional support At ...

TheKey

Experienced Live-in Caregivers

Fate, TX · On-site

$15.50 - $17/hr

Overview URGENTLY HIRING LIVE-IN CAREGIVERS! Become a Caregiver with TheKey and earn TOP LIVE-IN ... Companionship: games, puzzles or other activities that provide social and emotional support ...

Dave & Buster's, Inc.

Games Support Tech

Killeen, TX · On-site

$33K - $42K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Dave & Buster's, Inc.

Games Support Technician

Austin, TX · On-site

$7.25 - $15.50/hr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Dave & Buster's

Games Support Tech

Killeen, TX

$33K - $42K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Dave & Buster's, Inc.

Games Support Tech

Shenandoah, TX · On-site

$36K - $45K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Dave & Buster's

Games Support Tech

Frisco, TX

$35K - $44K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Dave & Buster's

Games Support Technician

Austin, TX · On-site

$7.25 - $15.50/hr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

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Live In Riot Games Support information

What is the difference between Live In Riot Games Support vs Riot Games Customer Service Representative?

AspectLive In Riot Games SupportRiot Games Customer Service Representative
CredentialsCustomer support experience, gaming knowledgeCustomer support experience, gaming knowledge
Work EnvironmentOn-site, live-in support at Riot facilities or designated housingRemote or on-site customer service roles
Employer & Industry UsageRiot Games, gaming industry, live-in support rolesRiot Games, gaming industry, customer service roles
Search & Comparison IntentUnderstanding live-in support roles at RiotCustomer service roles at Riot

Live In Riot Games Support involves providing on-site, live-in assistance directly at Riot facilities, often requiring a more immersive gaming environment. In contrast, Riot Games Customer Service Representatives typically handle support remotely or on-site without living arrangements. Both roles require gaming knowledge and customer support experience but differ mainly in work setting and responsibilities.

What are the main challenges faced by a Live In Riot Games Support and how can applicants prepare for them?

A Live In Riot Games Support professional often deals with assisting gamers in real-time, which requires strong communication skills, patience, and the ability to troubleshoot technical issues quickly. The fast-paced environment can mean handling multiple requests simultaneously, sometimes during peak gaming hours. Applicants should be prepared to work collaboratively with other support agents and escalate complex issues to specialized teams when necessary. Staying up-to-date with game updates and community guidelines is also crucial for providing accurate assistance.

What are the key skills and qualifications needed to thrive as a Live In Riot Games Support, and why are they important?

To thrive as a Live In Riot Games Support, you need a deep understanding of gaming, especially Riot Games’ titles, along with troubleshooting and customer service expertise, often supported by relevant experience or certifications. Familiarity with support ticketing systems, live chat platforms, and knowledge base tools is typically required. Strong communication, empathy, and problem-solving skills help deliver exceptional support and resolve player issues efficiently. These abilities are crucial for ensuring player satisfaction and maintaining the reputation of Riot Games’ support services.

What are Live In Riot Games Support roles?

Live In Riot Games Support roles are customer service positions at Riot Games, the company behind popular games like League of Legends and VALORANT. These support agents assist players with technical issues, account problems, in-game concerns, and general inquiries. They interact with players through various channels including live chat, email, and sometimes phone support. Employees in these roles are expected to have strong communication skills, a good understanding of Riot’s games, and a commitment to providing a positive player experience.
What are the most commonly searched types of Riot Games Support jobs in Texas? The most popular types of Riot Games Support jobs in Texas are:
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Live In Riot Games Support jobs near you

Director, Power Strategy

Riot Platforms

Austin, TX • On-site

$150K - $170K/yr

Full-time

Medical, Retirement

Re-posted 29 days ago

Riot Platforms rating

8.4

Company rating: 8.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

28th of 249 rated facilities management

Job description

About Riot Platforms
Riot's (NASDAQ: RIOT) vision is to be the world's most trusted platform for powering and building digital infrastructure. Riot's mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.
Who we are
At Riot, we're building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure.
We are trailblazers. Problem solvers. People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution.
About this role
The Director, Power Strategy will play a vital role in leading strategic and operations initiatives across Riot's increasingly diversified business operations. In this role, the Director, Power Strategy will be responsible for the power operations team and leverage their expertise to, lead the strategy of daily ancillary obligations and oversee energy curtailment for multiple sites, analyzing and recommending trading/hedging opportunities, and working cross functionally with the QSE and IT teams to execute power strategy and to support the continued growth and development of Riot's self-mining, data center hosting, and electrical equipment businesses.
This position will be based in Austin, TX, or our Denver, CO office. Relocation assistance is available for non-local candidates.
What you'll do
  • Leading power operations strategy to identify new market dynamics and opportunities to execute industry leading net power cost.
  • Leading daily ancillary obligations, requiring collaborating with QSE, on-site operations, and IT.
  • Leading curtailment of multiple sites to respond to high prices, demand response, and 4CP.
  • Monitoring natural gas, power prices, and ERCOT system conditions to recommend hedging opportunities and strategy.
  • Work closely within the operations team and other cross functional teams within Riot to own power related operations and assist in developing overall strategy
  • Occasional travel to site locations 10-15%

What you'll bring
  • Bachelor's degree in business / accounting / finance / economics.
  • 7+ years of professional experience ideally in financial analysis, power trading, ERCOT planning/operations, and/or QSE/network operations center.
  • Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Outlook), particularly Excel and PowerPoint.
  • Proficient in financial analysis and the development of complex financial models to analyze trading/hedging opportunities, including financial forecasting, scenario analysis, "what-if" analysis, etc.
  • Experience with network operations center, QSE, ERCOT operations, and/or power trading is a plus, as is an existing network of relationships across such counterparties.
  • Entrepreneurial spirit and an "ownership" attitude required to drive projects forward.
  • Proactive problem-solver. Ability to manage cross-functionally and take ownership of workstreams.
  • Strong interpersonal skills, able to quickly establish and maintain positive professional relationships both internally and externally and to work well with project teams and external advisors.

Compensation and Benefits
  • Competitive Salary: $150,000 - $170,000 (commensurate with experience) + bonus + sign-on equity grant.
  • Long-Term Growth: Eligible to participate in Riot's equity incentive programs and share in the success you help build.
  • 401(k) Retirement Plan: Incudes a generous company match.
  • Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
  • Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
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