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Internship Riot Games Support Jobs in Texas (NOW HIRING)

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Internship Riot Games Support information

How does the Riot Games Support internship program foster collaboration and learning among interns and full-time team members?

As an intern in Riot Games Support, you'll be paired with experienced mentors and included in cross-functional team meetings, allowing you to work closely with both fellow interns and seasoned professionals. You'll typically participate in team huddles, shadow support specialists, and contribute to real support tickets or projects. Regular feedback sessions and collaborative problem-solving are emphasized, helping you quickly develop technical and communication skills. This environment encourages proactive learning and networking, making it easier to transition into a full-time role if you choose to pursue one.

What is the difference between Internship Riot Games Support vs Customer Support Representative?

AspectInternship Riot Games SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some technical knowledge beneficialHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentGaming industry, collaborative, fast-pacedVarious industries, office or remote, customer-focused
Employer & Industry UsageRiot Games, gaming industryMultiple sectors including tech, retail, services
Common Search & ComparisonInternship roles in gaming supportCustomer support jobs in various industries

Internship Riot Games Support typically involves assisting gamers with technical issues, learning industry-specific tools, and gaining experience in the gaming sector. Customer Support Representatives handle customer inquiries across various industries, focusing on resolving issues and maintaining customer satisfaction. While both roles require strong communication skills, Riot Games internships are more specialized in gaming support, whereas customer support roles are broader and industry-diverse.

What is an Internship at Riot Games Support?

An Internship at Riot Games Support is a temporary position designed for students or recent graduates who are interested in gaining hands-on experience in customer support within the gaming industry. Interns work closely with the Player Support team to assist players, resolve issues, and learn about Riot Games' approach to community engagement and customer service. This internship provides opportunities to develop communication and problem-solving skills, as well as insights into the operations of a major video game company.

What are the key skills and qualifications needed to thrive as an Internship Riot Games Support, and why are they important?

To thrive as an Internship Riot Games Support, you need strong problem-solving abilities, customer service experience, and a passion for gaming, usually complemented by current enrollment in a relevant degree program. Familiarity with ticketing systems, CRM tools, and basic troubleshooting of gaming hardware and software is typically required. Excellent communication, patience, and teamwork skills help you effectively assist players and collaborate with your team. These skills are crucial to ensure a positive player experience and uphold Riot Games' reputation for outstanding support.
What are the most commonly searched types of Riot Games Support jobs in Texas? The most popular types of Riot Games Support jobs in Texas are:
What job categories do people searching Internship Riot Games Support jobs in Texas look for? The top searched job categories for Internship Riot Games Support jobs in Texas are:
What cities in Texas are hiring for Internship Riot Games Support jobs? Cities in Texas with the most Internship Riot Games Support job openings:

Learning & Development Specialist

Riot Platforms

Austin, TX • On-site

Full-time

Medical, Retirement

Posted 9 days ago


Riot Platforms rating

8.4

Company rating: 8.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

28th of 249 rated facilities management


Job description

About Riot Platforms
Riot's (NASDAQ: RIOT) vision is to be the world's most trusted platform for powering and building digital infrastructure. Riot's mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.
Who we are
At Riot, we're building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure.
We are trailblazers. Problem solvers. People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution.
About this role
The L&D Specialist partners across the People Operations and Talent Management team to build and run learning programs that help employees grow, from onboarding to manager development and training. This role works closely with key stakeholders to figure out what people need to learn and build the right solutions for it. That includes:
  • Owning learning programs from planning through evaluation
  • Developing instructional content and facilitating learning experiences
  • Managing learning and performance technologies
  • Measuring what's working (and fixing what's not)

This person balances running programs well with the bigger picture as Riot's needs evolve.
This is a hybrid position based out of our Round Rock, TX office.
What you'll do
Learning Program Management
• Own assigned learning programs from planning through evaluation.
• Manage onboarding, employee development, compliance, leadership, internship, technical training, and other assigned programs.
• Coordinate cross-functional stakeholders, timelines, and communications.
• Facilitate instructor-led and virtual learning experiences.
Instructional Design
• Design and develop facilitator guides, participant materials, job aids, videos, eLearning modules, and performance support resources.
• Maintain and continuously improve learning content.
Learning Consultation
• Partner with managers to identify capability gaps and recommend learning solutions aligned with business priorities.
• Conduct learning needs analyses and translate findings into development plans.
LMS & Systems
• Administer LMS including curricula, learning paths, certifications, enrollments, reporting, and data integrity.
• Recommend system improvements to improve learner experience.
Evaluation & Continuous Improvement
• Analyze participation, feedback, assessments, and business outcomes.
• Recommend and implement improvements to curriculum, delivery methods, and learner experience.
Project Management
• Manage multiple learning initiatives while balancing competing priorities and deadlines.
• Develop project plans, milestones, and stakeholder communications.
Talent Management Partnership
• Partner with Talent Management to support employee development, IDPs, career growth, succession, and internal mobility.
Stakeholder Partnership
• Build trusted partnerships with managers and business leaders to identify capability needs and support organizational priorities.
What you'll bring
• Bachelor's degree or equivalent experience preferred
• 3+ years of Learning & Development, Talent Development, HR, or related experience preferred.
• Experience designing, facilitating, and evaluating learning programs.
• Experience partnering with business leaders and managing enterprise learning initiatives.
• Facilitation and presentation skills
• Learning program management
• Project management
• Learning content development
• Business partnership and stakeholder consultation
• Experience utilizing and managing various LMS systems
• Experience with Articulate Storyline, Rise, Camtasia, Canva, or similar
• Experience with Asana or similar project management tools
• Experience leveraging AI-enabled learning tools (Claude, Microsoft Copilot, Abacus, ChatGPT, or similar).
Compensation and Benefits
  • Competitive Salary: Base range (commensurate with experience) + bonus + sign-on equity grant.
  • Long-Term Growth: Eligible to participate in Riot's equity incentive programs and share in the success you help build.
  • 401(k) Retirement Plan: Incudes a generous company match.
  • Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
  • Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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