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Internship Riot Games Support Jobs in Texas (NOW HIRING)

ProbablyMonsters

Localization Lead

Dallas, TX · On-site

$88K - $128K/yr

Support kick-off alignment with stakeholders on process, target languages, budget forecast, and ... Experience editing text in UMG widgets and other game content. About ProbablyMonsters™ ...

ProbablyMonsters

Localization Lead

Dallas, TX · On-site

$88K - $128K/yr

Support kick-off alignment with stakeholders on process, target languages, budget forecast, and ... Experience editing text in UMG widgets and other game content. About ProbablyMonsters ...

TrueLoyal

Associate Product Designer

San Antonio, TX · On-site

Whether it's a game economy, a tiered loyalty program, or a social feed, you intuit why people do ... A portfolio of student work, internship work, or personal projects that shows your design thinking ...

TrueLoyal

Associate Product Designer

San Antonio, TX · On-site

Whether it's a game economy, a tiered loyalty program, or a social feed, you intuit why people do ... A portfolio of student work, internship work, or personal projects that shows your design thinking ...

TrueLoyal

Associate Product Designer

San Antonio, TX · On-site

Whether it's a game economy, a tiered loyalty program, or a social feed, you intuit why people do ... A portfolio of student work, internship work, or personal projects that shows your design thinking ...

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Internship Riot Games Support information

What is an internship at Riot Games Support?

An Internship at Riot Games Support is a temporary position designed for students or recent graduates who are interested in gaining hands-on experience in customer support within the gaming industry. Interns work closely with the Player Support team to assist players, resolve issues, and learn about Riot Games' approach to community engagement and customer service. This internship provides opportunities to develop communication and problem-solving skills, as well as insights into the operations of a major video game company.

How does the Riot Games Support internship program foster collaboration and learning among interns and full-time team members?

As an intern in Riot Games Support, you'll be paired with experienced mentors and included in cross-functional team meetings, allowing you to work closely with both fellow interns and seasoned professionals. You'll typically participate in team huddles, shadow support specialists, and contribute to real support tickets or projects. Regular feedback sessions and collaborative problem-solving are emphasized, helping you quickly develop technical and communication skills. This environment encourages proactive learning and networking, making it easier to transition into a full-time role if you choose to pursue one.

What are the key skills and qualifications needed to thrive as an internship Riot Games Support, and why are they important?

To thrive as an Internship Riot Games Support, you need strong problem-solving abilities, customer service experience, and a passion for gaming, usually complemented by current enrollment in a relevant degree program. Familiarity with ticketing systems, CRM tools, and basic troubleshooting of gaming hardware and software is typically required. Excellent communication, patience, and teamwork skills help you effectively assist players and collaborate with your team. These skills are crucial to ensure a positive player experience and uphold Riot Games' reputation for outstanding support.

What is the difference between Internship Riot Games Support vs Customer Support Representative?

AspectInternship Riot Games SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some technical knowledge beneficialHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentGaming industry, collaborative, fast-pacedVarious industries, office or remote, customer-focused
Employer & Industry UsageRiot Games, gaming industryMultiple sectors including tech, retail, services
Common Search & ComparisonInternship roles in gaming supportCustomer support jobs in various industries

Internship Riot Games Support typically involves assisting gamers with technical issues, learning industry-specific tools, and gaining experience in the gaming sector. Customer Support Representatives handle customer inquiries across various industries, focusing on resolving issues and maintaining customer satisfaction. While both roles require strong communication skills, Riot Games internships are more specialized in gaming support, whereas customer support roles are broader and industry-diverse.

Does Riot Games hire interns?

Yes, Riot Games offers internship programs for students and recent graduates across various departments, including support roles. Internships typically last several months and may require relevant skills or coursework; applicants should check the company's careers page for specific opportunities and requirements.

What are the most commonly searched types of Riot Games Support jobs in Texas?

The most popular types of Riot Games Support jobs in Texas are:

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For Internship Riot Games Support jobs in Texas, the most frequently searched job titles are:

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Internship Riot Games Support jobs near you

Localization Lead

ProbablyMonsters

Dallas, TX • On-site

$88K - $128K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Description
THE ROLE:
ProbablyMonsters is seeking a Localization Lead to own localization standards, terminology, and the quality bar across all titles and marketing. This is a hands-on role in Unreal Engine keeping content localization-ready, troubleshooting in-game, and holding the quality bar on all localized output. The ideal candidate brings strong Unreal fluency, experience managing vendor and client processes, and sound quality and aesthetic judgment. This is a full-time, on-site role located in Fort Worth, TX.
WHO YOU ARE:
  • You have sound quality and aesthetic judgment and take pride in setting and holding a high bar for localized content.
  • You are a clear, confident communicator who can align stakeholders across game teams, vendor partners, and cross-functional teams.
  • You lead through discipline, ownership and influence, comfortable being the point of contact for a specialized function across multiple game teams.
  • You are comfortable working directly in engine to catch issues before they reach players.
  • You are able to build and run processes that scale a quality bar across multiple products.
  • You collaborate naturally across disciplines, partnering with UI, engineering, and vendor teams to solve problems early rather than downstream.
  • You are adaptable and comfortable owning ambiguity in a dynamic environment, where roles and responsibilities can shift with business needs.

WHAT YOU WILL DO:
  • Serve as the primary point of contact for game teams on localization.
  • Set and maintain localization quality standards and establish and hold the quality bar on localized output.
  • Support kick-off alignment with stakeholders on process, target languages, budget forecast, and tooling before production localization begins.
  • Review UI designs early in production for localization-readiness, partnering directly with the UI team before string lock.
  • Work in Unreal Engine on string cleanup and review before vendor handoff, UI localization readiness evaluation, and in game troubleshooting.
  • Partner with the UI team to create fully localized shared components.
  • Manage vendor relationships and hand-offs, with production support.
  • Collaborate with Engineering on structural pipeline and tooling.

QUALIFICATIONS:
  • Current, hands-on Unreal Engine fluency: string tables, localization workflows, and UI localization readiness assessment.
  • Proven ability in localization for interactive content, including standards, terminology, and quality bar ownership.
  • Working knowledge of localization fundamentals: terminology and style guide management, text expansion and truncation, font and glyph coverage, RTL and CJK handling, and pseudo localization.
  • Ability to establish a quality bar across multiple products and put in place processes to attain it.
  • Ability to evaluate UI designs for localization readiness and give clear, actionable feedback to UI and design teams early in production.
  • Experience managing vendor relationships and client hand-offs.
  • Excellent written and verbal communication skills, with demonstrated ability to collaborate with game teams, vendor partners, and cross-functional stakeholders.

PREFERRED SKILLS:
  • Experience leading localization across multiple shipped titles.
  • Experience owning a discipline or quality bar as a senior individual contributor.
  • Experience editing text in UMG widgets and other game content.

About ProbablyMonsters™
ProbablyMonsters is an independent video game company focused on bringing AAA sensibilities to AA gaming. We unite a diverse roster of development teams in a healthy, rewarding culture. We believe empowered creators build the most engaging games and deliver the best player experiences.
ProbablyMonsters is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
Benefits:
  • We provide a rich benefits package:
    • Medical Coverage - health, dental, and vision.
    • Healthcare spending accounts, dependent care spending accounts, life and AD&D insurance.
    • 401(k) with an annual contribution by the Company.
    • Paid holidays and vacation, bereavement leaves, and parental leave.

Eligibility to participate in these benefits may vary for part-time and temporary full-time employees and interns with the Company.
Compensation:
  • This is a full-time, benefits-eligible, exempt (salaried) position.
  • The full salary range for this position is $88,000 - $128,000 per year. When an offer is made, many factors are considered, such as your unique experience and skills, where you live, where the work will be performed, what similar jobs pay, and internal equity.
  • In addition to base pay, employees in this role may be eligible for additional incentives, such as short- and long-term incentives. Incentive compensation is not guaranteed.

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