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Live In 988 Chat & Text Counselor Jobs (NOW HIRING)

Home Care Evolution

Live-In Caregiver

Jarrettsville, MD · On-site

$15 - $22.50/hr

Paid time off Live-In Caregiver - 24-Hour In-Home Support Why This Live-In Role Rocks ... Companionship & Engagement - Chat, play games, accompany walks, and support social outings or ...

Home Care Evolution

Live-In Caregiver

Wayne, PA · On-site

$220/day

Companionship & Engagement - Chat, play games, accompany walks, and support social outings or ... A live-in caregiver, home health aide, CNA, or PCA with experience in providing care of dementia ...

Grove School Inc

Live-in Teacher/Counselor

Madison, CT · On-site

The Live-in Teacher / Counselor position at Grove School is a way of life more than it is a job. Part of what makes Grove School distinctive, from other boarding schools, is the care and time we put ...

Grove School Inc

Live-in Teacher/Counselor

Madison, CT · On-site

The Live-in Teacher / Counselor position at Grove School is a way of life more than it is a job. Part of what makes Grove School distinctive, from other boarding schools, is the care and time we put ...

Grove School Inc

Live-in Teacher/Counselor

Madison, CT · On-site

The Live-in Teacher / Counselor position at Grove School is a way of life more than it is a job. Part of what makes Grove School distinctive, from other boarding schools, is the care and time we put ...

Home Care Evolution

Live-In Caregiver

Wayne, PA · On-site

$220/day

Companionship & Engagement - Chat, play games, accompany walks, and support social outings or ... Prior experience as a live-in caregiver, home health aide, or PCA preferred. * Current CPR/First ...

Home Care Evolution

LiveIn Caregiver

Iselin, NJ · On-site

$16 - $19/hr

Companionship & Engagement - Chat, play games, accompany walks, and support social outings or ... Prior experience as a live-in caregiver, home health aide, or PCA preferred. * Current CPR/First ...

Vibrant Emotional Health

Operations Monitor

$27.47 - $32.97/hr

... society in which emotional wellness can be a reality for everyone. Position Overview: The ... Support the 988 Operations team with chat/text/voice testing, monthly quality assurance testing ...

Home Helpers DuPage

Live-In Caregiver I

Downers Grove, IL · On-site

$240/day

Vision insurance Live-In Caregiver 24-Hour In-Home Support Block Schedule | Private Room & Meals ... Companionship & Engagement Chat, play games, accompany walks, and support social outings or errands.

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All JobsLive In 988 Chat & Text Counselor Jobs

Live In 988 Chat Text Counselor information

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How much do live in 988 chat & text counselor jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for live in 988 chat & text counselor in the United States is $14.98, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $16.83 per hour, depending on experience, location, and employer.
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988 Call Center Specialist - PM

988 Call Center Specialist - PM

DuPage County Health Department

Kankakee, IL

$16 - $20.25/hr

Other

Medical, Retirement, PTO

Posted 26 days ago

Dupage County Health Department rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

363rd of 649 rated public administrative organizations

Job description

Join Our Expanding Crisis Services Team!

We're thrilled to announce an extraordinary opportunity to join our Crisis Services team at the DuPage County Health Department! As a valued member of our team, you'll be empowered to make a profound impact on your community. Our agency is dedicated to delivering exceptional services and support to our community, proudly holding Joint Commission Gold Seal of Approval (1996) Public Health Accreditation Board (PHAB) accreditation (2014).

By joining our Crisis Services team, you'll become an integral part of a renowned organization that prioritizes community wellbeing and exceptional care. Are you ready to embark on a rewarding journey, making a tangible difference in the lives of those who need it most?

About Crisis Services Located in the state-of-the-art building on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing mental health or substance use crises. Our team delivers top-notch care with rapid response times.

The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department's decades-long journey to build the infrastructure needed to support a best-in-class behavioral health system and ensures all DuPage County residents will have "someone to contact, someone to respond, and a safe place to get help" when experiencing a mental health or substance use crisis. The CRC will help residents de-escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs. The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders.

Job Details This full-time evening position is scheduled to work Saturday to Wednesday, 2-10 pm. The hiring range for this position is $44,400 to $52,000, depending on experience.

Benefits Galore! $2.00 shift differential for off-shift work Comprehensive training program (and we pay you for it!) Full DuPage County benefit package, including: 12 paid holidays 3 weeks of paid leave (Vacation and Personal Days) 12 weeks of Paid Parental Leave Paid sick time Health insurance Pension-eligible position for a secure retirement Eligibility for Federal Student Loan Forgiveness Program Tuition reimbursement and certification reimbursement

Responsibilities
  • Provide mental health and crisis intervention support to individuals contacting the 988 Suicide & Crisis Lifeline via phone, chat or text
  • Work collaboratively and engage individuals contacting 988 to manage and de-escalate crises in the least invasive manner possible to ensure safety
  • Collaboratively develop and assist in implementation of crisis safety plans
  • Provide mental health referrals and linkages as appropriate during service provision
  • Offer and provide follow-up services to 988 utilizers presenting with suicide ideation
  • Maintain required training, licensure and/or certification
  • Complete required documentation within established timeframes
  • Use Electronic Client Record, call management software, and chat/text management software
  • Demonstrate independent judgment
  • Participate in emergency response activities as assigned
Requirements

Bachelor's degree in Psychology, Social Work, or related field 2+ years of experience working with chronically mentally ill populations Equivalent combination of training and experience

Supplemental Information

Equal Opportunity Employer DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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