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Live Chat Jobs in Indiana (NOW HIRING)

BDC Representative

Portage, IN · On-site

$15 - $18/hr

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates • Provide customers with initial product information and direct them to the appropriate dealership ...

Customer Service Associate

Fort Wayne, IN · On-site

$13.25 - $18.50/hr

Respond promptly to customer inquiries, complaints, and requests via phone, email, and live chat, ensuring a high level of customer satisfaction. * Data Verification: Review data for errors, correct ...

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates • Provide customers with initial product information and direct them to the appropriate dealership ...

BDC Representative

Portage, IN · On-site

$15 - $18/hr

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates • Provide customers with initial product information and direct them to the appropriate dealership ...

BDC Representative

Portage, IN · On-site

$15 - $18/hr

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates • Provide customers with initial product information and direct them to the appropriate dealership ...

Billing Relations Specialist

Evansville, IN · On-site

$18.06 - $25.28/hr

Respond to Live Chat, MyChart messages, and email inquiries each day. * Complete demographic updates and correspondence in a timely manner. * Manage electronic documents and assist with additional ...

Field support inquiries and engage with customers across all communication channels, including live chat, phone, email, and customer portal. * Diagnostic Collaboration: Work directly with customers ...

Streamer/Live Show Host

Ashley, IN · On-site

$41K - $125K/yr

Live Streamer / Live Show Host Department: Sales Reports to: Sales Manager FLSA Status: Salary ... Engage actively with chat: respond to viewer questions and comments in real time and keep the ...

Art Director (Remote - Indiana)

Fort Wayne, IN · Remote

$119K - $125K/yr

Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m.

Art Director (Remote - Indiana)

Fort Wayne, IN · On-site +1

$119K - $125K/yr

Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m.

Showing results 21-40

Live Chat information

See Indiana salary details

$22.4K

$56.6K

$82.3K

How much do live chat jobs pay per year?

As of Jul 28, 2026, the average yearly pay for live chat in Indiana is $56,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,400.00 and $81,800.00 per year, depending on experience, location, and employer.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What Are Live Chat Jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a Live Chat Agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a Live Chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by Live Chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
What are the most commonly searched types of Live Chat jobs in Indiana? The most popular types of Live Chat jobs in Indiana are:
What cities in Indiana are hiring for Live Chat jobs? Cities in Indiana with the most Live Chat job openings:
Infographic showing various Live Chat job openings in Indiana as of July 2026, with employment types broken down into 58% Full Time, 8% Part Time, and 34% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $56,618 per year, or $27.2 per hour.

Business Development Coordinator

Southlake Auto Group

Merrillville, IN

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


Job description

At Southlake Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!

Benefits 

  • Medical, Dental & Vision Insurance 
  • 401K Plan 
  • Paid time off and vacation
  • Short/Long Term Disability
  • Growth opportunities 
  • Paid Training
  • Employee vehicle purchase plans
  • Long term job security
  • Health and wellness 
  • Discounts on products and services
Responsibilities
  • Answer customer calls and establish follows-up with sales appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present initial financing options based on customer needs.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize CRM tracking system daily.
Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.