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Live Chat Service Jobs (NOW HIRING)

Allied Staffing

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Tier 1 Customer Service

Atlanta, GA · On-site

$20/hr

The Tier 1 Customer Service representative plays a vital role in delivering prompt and accurate ... Provide customer support via phone, live chat, and ticketing systems * Resolve technical and ...

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate information regarding products and services. * Assist in resolving customer complaints and issues in a ...

Robert Half

Customer Service Representative

Plymouth, MN · On-site

$19 - $24/hr

Responsibilities: * Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions. * Enter and update orders ...

Info Way Solutions

Salesforce Developer/Architect

Chicago, IL · On-site

$57.25 - $75.75/hr

... live chat based customer support. • Connecting MIAW to existing Service Cloud case management systems to seamlessly transition live chat conversations into support tickets. • Designing and ...

Limitless East Marketing

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

You will engage with customers through various channels, including phone, email, and live chat ... Resolve product or service problems by clarifying customer complaints, determining the cause, and ...

Alphabe Insight Inc

Customer Service Assistant

Tampa, FL · On-site

$16.25 - $22.50/hr

Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist customers in navigating products and services, providing detailed and accurate information.

New

Limitless East Marketing

Customer Service Assistant

Tampa, FL · On-site

$16.25 - $22.50/hr

Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist customers in navigating products and services, providing detailed and accurate information.

New

Info Way Solutions

Salesforce Developer/ Architect

Chicago, IL · On-site

$57.25 - $75.75/hr

... live chat based customer support. • Connecting MIAW to existing Service Cloud case management systems to seamlessly transition live chat conversations into support tickets. • Designing and ...

Chevrolet of New Bern

Service Coordinator

New Bern, NC · On-site

$18 - $22.75/hr

Do you love providing exceptional customer service? We are seeking energetic individuals to join ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

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All JobsLive Chat Service Jobs

Live Chat Service information

What is a live chat service?

A Live Chat Service is an online customer support tool that allows businesses to communicate with their website visitors or customers in real-time via instant messaging. Live chat agents can answer questions, resolve issues, and provide assistance instantly, improving customer satisfaction and engagement. Many companies use live chat services to enhance their customer support, increase sales, and offer timely help without the need for phone calls or emails.

What are the key skills and qualifications needed to thrive as a live chat service representative?

To thrive as a Live Chat Service Representative, you need strong written communication skills, fast typing abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with live chat software platforms, CRM systems, and basic troubleshooting techniques is typically required. Exceptional problem-solving, patience, and the ability to multitask are crucial soft skills for delivering superior customer support. These skills are vital for providing quick, accurate, and positive customer experiences in a digital service environment.

What are some common challenges faced by live chat service representatives, and how can they be addressed?

Live chat service representatives often encounter challenges such as managing multiple chats simultaneously, dealing with frustrated customers, and maintaining quick response times while providing accurate information. To address these, it's important to develop strong multitasking and communication skills, become familiar with the company's knowledge base, and utilize canned responses effectively. Regular training and support from team leads also help representatives stay updated on best practices and handle difficult situations with confidence.

What is the difference between Live Chat Service vs Customer Support Representative?

AspectLive Chat ServiceCustomer Support Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma; customer service training
Work EnvironmentOnline, remote, or call center settingsOffice or remote, interacting via phone, email, or chat
Industry UsageCustomer service, e-commerce, tech supportRetail, telecom, banking, tech
Primary RoleResponding to customer inquiries via live chatHandling customer issues across channels

Live Chat Service specialists focus on real-time online communication, primarily through chat platforms, while Customer Support Representatives may handle multiple channels like phone, email, and chat. Both roles require strong communication skills, but Live Chat Service roles are more specialized in digital, text-based interactions.

More about Live Chat Service jobs

What job categories do people searching Live Chat Service jobs look for?

The top searched job categories for Live Chat Service jobs are:

Live Chat Service jobs near you
Infographic showing various Live Chat Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Service Department Appointment Coordinator

Competition Auto Group

Saint James, NY • On-site

$19 - $21/hr

Full-time

Posted 26 days ago

Job description

Job Type
Full-time
Description
  • Make outbound and receive inbound customer calls and establish follow-ups with service appointments.
  • Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
  • Utilize dealership-specific service-related software.
  • Make scheduled vehicle service appointments for customers and answer questions regarding vehicle service-related issues.
  • Be friendly, professional, courteous, and efficient when working with all customers and employees.

Requirements
  • Previous roles based on strong customer service experience
  • Automotive BDC experience preferred
  • Must have strong computer skills

Salary Description
$19-21/hr + comm

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