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Live Chat Customer Service Hotel Jobs (NOW HIRING)

Online Chat Representative

New York, NY ยท On-site

$17.50 - $23.75/hr

... customer support through live chat, messaging platforms, or email. The role involves answering customer questions, resolving issues, providing product or service information, and ensuring a positive ...

Qualifications: - High school diploma or equivalent; 1+ years of customer service experience. - Typing speed of 50+ WPM; strong written communication skills. - Experience with CRM or live chat ...

Qualifications: - High school diploma or equivalent; 1+ years of customer service experience. - Typing speed of 50+ WPM; strong written communication skills. - Experience with CRM or live chat ...

New

High school diploma or equivalent; 1+ years of customer service experience. * Typing speed of 50+ WPM; strong written communication skills. * Experience with CRM or live chat software. * Reliable ...

New

Customer Experience Champion

Wichita, KS ยท On-site

$14.25 - $19.50/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

Customer Experience Champion

Wichita, KS ยท On-site

$14.25 - $19.50/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

Customer Experience Champion

Wichita, KS ยท On-site

$15.75 - $21.50/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

Chat Support Representative RO

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Follow established support procedures, guidelines, and service standards. * Identify recurring ...

Chat Support Representative CR

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Follow established support procedures, guidelines, and service standards. * Identify recurring ...

Chat Support Representative PE

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Follow established support procedures, guidelines, and service standards. * Identify recurring ...

Chat Support Representative CL

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Follow established support procedures, guidelines, and service standards. * Identify recurring ...

Chat Support Representative CO

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Follow established support procedures, guidelines, and service standards. * Identify recurring ...

Showing results 41-60

Live Chat Customer Service Hotel information

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How much do live chat customer service hotel jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for live chat customer service hotel in the United States is $13.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $14.42 per hour, depending on experience, location, and employer.

What are popular job titles related to Live Chat Customer Service Hotel jobs?

For Live Chat Customer Service Hotel jobs, the most frequently searched job titles are:

Infographic showing various Live Chat Customer Service Hotel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $28,570 per year, or $13.7 per hour.

Online Chat Representative

New York, NY โ€ข On-site

$17.50 - $23.75/hr

Full-time

Posted 14 days ago


Job description

An Online Chat Representative provides customer support through live chat, messaging platforms, or email. The role involves answering customer questions, resolving issues, providing product or service information, and ensuring a positive customer experience without handling phone calls in many cases.
Key Responsibilities
  • Respond to customer inquiries through live chat promptly and professionally.
  • Assist customers with orders, billing, account information, and product questions.
  • Troubleshoot basic technical or service issues.
  • Escalate complex issues to the appropriate department.
  • Document customer interactions accurately in the CRM or ticketing system.
  • Follow company policies, procedures, and quality standards.
  • Meet productivity goals, including response time, customer satisfaction (CSAT), and resolution rates.
  • Maintain confidentiality of customer information.
  • Stay up to date on products, services, and company policies.
Qualifications
  • High school diploma or equivalent (associate's or bachelor's degree preferred).
  • 0-2 years of customer service or chat support experience.
  • Excellent written English communication skills.
  • Strong typing skills (typically 35-50+ WPM).
  • Basic computer proficiency and ability to navigate multiple applications simultaneously.
  • Strong problem-solving and multitasking abilities.
  • Reliable internet connection for remote work.
Preferred Skills
  • Experience using CRM software such as Salesforce, Zendesk, Freshdesk, or HubSpot.
  • Ability to work independently in a remote environment.
  • Strong attention to detail.
  • Positive attitude and customer-focused mindset.
  • Time management and organizational skills.
Common Tools
  • Live chat platforms
  • CRM systems
  • Microsoft Office or Google Workspace
  • Knowledge bases and help desk software
  • Slack or Microsoft Teams
Performance Metrics
  • First response time
  • Average handling time (AHT)
  • Customer Satisfaction Score (CSAT)
  • Resolution rate
  • Chat quality score
  • Attendance and productivity
Work Environment
  • Remote, hybrid, or office-based.
  • Full-time or part-time schedules.
  • May require evening, weekend, or holiday availability depending on business needs.

Locations New York