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Live Chat Customer Service Hotel Jobs (NOW HIRING)

Bileddo Associates

Remote Live Chat Agent

Experience in customer service or a related field. * Proficiency in live chat software and CRM tools. Benefits : Competitive salary, flexible hours, and growth opportunities. Join us to make a ...

DigiBoard GmbH

... reliable service, creating tools that help clients manage their online presence and customer ... Role Description This is a full-time remote role for a Live Chat Agent / Messaging Specialist. In ...

Norwegian Cruise Line

Live Chat Specialist

Sunrise, FL · On-site

... hotel packages, and onboard enhancements. * Accurately document all leads in Salesforce for ... High School Diploma EXPERIENCE Minimum 1 year of customer service experience. Cruise/Travel ...

Ideatek Telcom LLC

Customer Experience Champion

Wichita, KS · On-site

$14.25 - $19.50/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

IdeaTek

Customer Experience Champion

Wichita, KS · On-site

$14.25 - $19.50/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

Ideatek

Customer Experience Champion

Wichita, KS · On-site

$14.25 - $19.50/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

IdeaTek

Customer Experience Champion

Wichita, KS · On-site

$15.75 - $21.50/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

Simera

Chat Support Representative PE

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Follow established support procedures, guidelines, and service standards. * Identify recurring ...

New

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Follow established support procedures, guidelines, and service standards. * Identify recurring ...

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How much do live chat customer service hotel jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for live chat customer service hotel in the United States is $13.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $14.42 per hour, depending on experience, location, and employer.

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Infographic showing various Live Chat Customer Service Hotel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $28,570 per year, or $13.7 per hour.

Remote Hospitality Customer Advisor / Live Chat Support Agent

Remote

Evolution Sports Group
See more jobs at Evolution Sports Groupexternal

$40 - $60/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

About the job Remote Hospitality Customer Advisor / Live Chat Support Agent
Position: Remote Hospitality Customer Advisor / Live Chat Support Agent
Company Overview:
Evolution Sports Group is a leading sports management company that specializes in providing top-notch hospitality services to sports events and tournaments worldwide. With a team of dedicated professionals, we strive to deliver exceptional customer experiences and create unforgettable memories for our clients.
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Hospitality Customer Advisor / Live Chat Support Agent. In this role, you will be responsible for providing top-notch customer service to our clients through live chat support, ensuring their satisfaction and loyalty to our company.
Key Responsibilities:
- Respond to customer inquiries and resolve issues through live chat support in a timely and professional manner
- Provide accurate and detailed information about our hospitality services, packages, and events to customers
- Assist customers in making reservations, changes, and cancellations as needed
- Handle and resolve customer complaints and escalate issues to the appropriate team members when necessary
- Maintain a high level of knowledge about our company, services, and events to effectively assist customers
- Collaborate with other team members to improve the overall customer experience and identify areas for improvement
- Keep detailed records of customer interactions and transactions for future reference
Qualifications:
- Previous experience in customer service or hospitality is preferred
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Proficient in using live chat and other communication tools
- Knowledge of sports events and tournaments is a plus
- Flexibility to work evenings, weekends, and holidays as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and development within the company
- A dynamic and inclusive work environment
- Complimentary access to sports events and tournaments
- Training and support to enhance your skills and knowledge in the hospitality industry
If you are passionate about providing exceptional customer service and have a love for sports, we would love to hear from you! Join our team at Evolution Sports Group and be a part of creating unforgettable experiences for our clients.
Package Details
Compensation & Bonuses
Competitive Pay Rate: $40-$60/hr based on experience and performance
Paid Training: $40/hr for 1-week onboarding training
Training Completion Bonus: $700 instant incentive after setup and training
Work Schedule
Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week)
Options for morning, afternoon, or evening schedules
No weekends required unless preferred
Remote Work & Equipment
100% Remote Position - U.S.-based only
Company-Provided Home Office Setup, including:
High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support
Employee Benefits Package
Paid Time Off (PTO) + Paid Sick Days
Health, Dental & Vision Insurance
Mental Health Support Access (virtual consultations)
Paid Holidays
401(k) Retirement Savings Option (where applicable)
Career Growth & Stability
Guaranteed long-term placement with stable weekly hours
Fast-track promotion opportunities every 3-6 months
Company-sponsored certifications & skills training
Internal mobility program - move into leadership, QA, HR, or project roles
Extra Perks
Monthly wellness allowance
Employee recognition rewards
Birthday stipend or digital gift card
Annual performance review with salary increase potential

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