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Live Chat Csr Jobs (NOW HIRING)

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

AYS Inc is a leading provider of customer service solutions for businesses across various ... Maintain a positive and professional attitude at all times, representing the company's values and ...

Pavago

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative (CSR) - Remote | U.S. Hours At Pavago, we're hiring for a growing U ... Handle inbound customer inquiries through phone, email, live chat, and support tickets. * Resolve ...

The Nurse Dolls 2.0

Live chat support

Chester, VA

$20 - $35/hr

Are you passionate about helping others and delivering exceptional customer service? The Nurse Dolls is looking for a dedicated Live Chat Support Specialist to join our team! Inspired by Dr. Nicole M.

First Tek

Customer Service Representative

Huntersville, NC · On-site

$15 - $20.50/hr

Customer Service Representative The Customer Service Representative is responsible for entering ... Live Chat: Manage customer inquiries via the live chat messaging channel. One Touch Resolutions:

The Nurse Dolls 2.0

Live chat Support

Chester, VA · On-site

$20 - $28/hr

Are you a skilled communicator with a knack for providing exceptional customer service? The Nurse Dolls is looking for a Live Chat Agent to join our team and help us deliver an outstanding experience ...

Scale Army

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative This role is open to candidates based in LATAM, Africa, and Eastern ... Support customers through live chat and Zoom calls when additional assistance is required.

Lilly Pulitzer

Customer Service Representative

$16.50 - $22.25/hr

The primary points of interaction with consumers will be through phone, email, live chat, and ... The Customer Service Representative is a key member of our Direct-to-Consumer team. The Customer ...

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representative (CSR) Location: Portland, OR (onsite role) General Summary: As a ... Familiarity with and customer experience ticketing solutions & live chat platforms is highly ...

Treantly

Customer Service Representative (Non-Voice)

$16.50 - $22.25/hr

Customer Service Representative Our client is seeking dedicated Customer Service Representatives to ... This position focuses exclusively on written communication via email and live chat platforms. The ...

Remote Recruitment

Live Chat Support Agent

$19.25 - $25.50/hr

One or more years in customer service, live chat, call centre or retail support * Fast, accurate typing with clear written English * Experience with a helpdesk tool such as Zendesk, Freshdesk or ...

Comsult Connect

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

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Live Chat Csr information

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How much do live chat csr jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for live chat csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Live Chat Csr jobs?

For Live Chat Csr jobs, the most frequently searched job titles are:

Chat Customer Representative - Remote

Remote

Feed My People Food Bank
Non-Profits • 11 - 50 employees
Learn more about Feed My People Food Bankexternal

$16.50 - $22.25/hr

Other

Re-posted 18 days ago

Job description

About the job Chat Customer Representative - Remote
We are seeking a dedicated and empathetic A chat support agentRepresentative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently.
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving
Qualifications:

  • Love for customers and their experience with a product
  • Analytical skills and ability to leverage data to drive decision-making
  • Excellent communication and interpersonal skills
  • Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders
  • Experience with customer support ticketing systems and CRM platforms
  • Knowledge of customer support metrics and industry best practices
  • Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals)
  • Able to help customers on weekends if needed
Key Responsibilities:
  • They're responsible for answering customer questions that come in via the website(s)
  • Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently.
  • Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue.
  • You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat.
    So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills.
  • As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers.
  • Complete training
    Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like.
    While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills.

Applicant Location: USA ONLY

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