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Live Chat Assistant Jobs in Indiana (NOW HIRING)

Art Director (Remote - Indiana)

Fort Wayne, IN · Remote

$119K - $125K/yr

Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Become a product expert to confidently assist customers. * Respond to customer inquiries and resolve both basic and complex issues via phone, live chat, and in-person interactions on the showroom ...

Become a product expert to confidently assist customers. * Respond to customer inquiries and resolve both basic and complex issues via phone, live chat, and in-person interactions on the showroom ...

Become a product expert to confidently assist customers. * Respond to customer inquiries and resolve both basic and complex issues via phone, live chat, and in-person interactions on the showroom ...

Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...

Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...

... live chat, email, web-based ticket systems, telephone, and in some cases in person interactions. Interactions are primarily proactive, outbound, and on a customer defined cadence. You will assist ...

Showing results 21-40

Live Chat Assistant information

What is a live chat assistant?

Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.

What skills and qualifications are needed to be a live chat assistant?

To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.

What challenges do live chat assistants face when managing multiple conversations?

Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.

What is the difference between Live Chat Assistant vs Customer Service Representative?

AspectLive Chat AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often requires customer service or communication training
Work EnvironmentOnline, remote, or in-office chat platformsIn-office or remote call centers, retail stores, or offices
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Common Search/ComparisonOften compared for online support rolesMore general customer service roles

Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.

How much do live chat assistants get paid?

Live chat assistants typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with specialized skills or industry knowledge.

How to become a live chat assistant?

To become a live chat assistant, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software. Many employers require a high school diploma or equivalent, and some prefer prior experience in customer support or online communication. Training is often provided on the job to familiarize new assistants with company-specific tools and protocols.

What are the most commonly searched types of Live Chat jobs in Indiana?

The most popular types of Live Chat jobs in Indiana are:

What are popular job titles related to Live Chat Assistant jobs in Indiana?

For Live Chat Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Live Chat Assistant jobs in Indiana look for?

The top searched job categories for Live Chat Assistant jobs in Indiana are:

What cities in Indiana are hiring for Live Chat Assistant jobs?

Cities in Indiana with the most Live Chat Assistant job openings:

Infographic showing various Live Chat Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution.

Art Director (Remote - Indiana)

Fort Wayne, IN • Remote

$119K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Morley Companies rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

272nd of 501 rated business services


Job description

About the Role

Location: Remote – Indiana residents (minimal travel required)

Do you have expertise in digital and print design, motion graphics and video? Are you ready to take your creative career to the next level? 

As a remote Art Director on Morley’s award-winning in-house creative team, you'll lead with vision and creativity, shaping experiences for major brands across digital, interactive, print and event platforms.

You'll translate business goals into innovative experiences that grow our brand and those of our Fortune 500 clients.

This role requires a people-first leadership approach and the ability to guide teams to deliver extraordinary customer-centric experiences on time and within budget.

To succeed in this role, you'll need to be able to develop concepts and ideas from scratch, confidently pitch them to leadership, and keep an eye on the big picture while also getting hands-on with individual tasks.

This is not an entry-level position; we seek a candidate with at least five years of industry experience who can hit the ground running. Please include a link to your portfolio with your application. We’re interviewing immediately and look forward to connecting soon!

What You’ll Do

  • Create bespoke designs for both digital and print, working from concept through execution of finished art
  • Motion design including 2D and 3D animations
  • Video concept development, storyboards and editing
  • Use AI to assist workflows and create visual content 
  • Deliver solutions that include web design, prototypes, experiential event identities and communications, large-format graphics, architectural / scenic renderings, stage and event décor, data visualizations, presentations, design / speaker support, collateral and social media graphics
  • Translate conceptual and strategic business ideas into striking design solutions and unforgettable storytelling
  • Concisely and strongly communicate strategy, design concepts and creative ideas to internal and external partners / clients and effectively articulate the rationale for design decisions
  • Contribute to the evolution of our current brand portfolio, while assisting in concepting future brand development
  • Proactively manage multiple projects at once while meeting all deadlines and prioritizing work to accommodate tight deadlines that support clients in the Eastern and Pacific time zones
  • Collaborate with:
    • Clients and / or project management teams to understand client business needs
    • Our in-house creative team
    • Live event production partners, writers, video / motion graphic studios and marketing / communications executives
  • Contribute independently and also collaboratively with cross-functional teams and external partners
  • Identify, recommend and direct vendors on the production of unique, ongoing world-class print, digital and video deliverables
  • Ensure brand consistency while offering a fresh approach to design, artwork, digital and print output
  • Keep up to date with trends across culture, design, technology, e-commerce, social media, graphic design, photography / video, and propose new ideas
  • Be a team leader that efficiently delegates project tasks to internal and external talent to:
    • Ensure progress goals are met
    • Ensure projects are completed on time and exceed expectations
  • Balance between being a delegator and a doer, and know when to do each to meet deadlines
  • Model clear and consistent communication to internal and external teams to make sure everyone is aligned and be willing to speak up when you spot an issue

Questions Before You Apply?

Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com

  • Chat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time | Closed on some holidays
  • TA will respond to after-hours questions the next business day

Skills for Success

Required Skills 

  • Excellent visual communication skills – including:
    • Graphic design, typography, color theory and layout
    • Able to adapt design styles and apply branded style guides with consistency
  • Applications:
    • Mastery of Adobe Creative Cloud design apps (Photoshop, Illustrator, InDesign, XD, AfterEffects, Premiere) and Figma
    • Expert in Microsoft Word and PowerPoint; able to create / apply templates and develop world-class, client-facing presentations and proposals
  • Able to execute the design of creative concepts and assure sound pre-press production
  • Strong attention to detail and creative process workflows
  • Able to incorporate feedback and take / give direction well
  • A self-starter attitude with a desire to work in a fast-paced, low-ego environment

Eligibility Requirements

  • Must have the ability to pass a pre-employment background check and drug screen
  • Bachelor of Arts in graphic design or motion graphics-related degree (Extensive industry expertise and job-related experience may be considered in lieu of educational requirements)
  • Strong online portfolio demonstrating your passion for great design that shows stylistic breadth, attention to detail and usability in print, digital, web, motion and video deliverables
  • Experience: 
    • Five years as an Art Director in an agency or in-house creative environment
    • Extensive industry expertise and job-related experience in motion graphics, video editing, AI workflows and visual content generation 
    • Experience with:
      • Complex, multi-faceted projects informed by varying stakeholders (both external clients and within an organization)
      • Using Asana or similar task management systems
  • Able to work the following schedule:
    • Monday - Friday
    • 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central tiime 
    • Flexible to support after standard work hours or on weekends if needed to complete high-priority projects or accommodate client / program schedules
  • Able to travel as needed to support live event productions (around 10%)

Nice to Have

  • Experience in creating concepts, themes, stories and visual expressions such as scenic, environmental, signage and supporting collateral deliverables for live events

  • Leadership role in a live event setting

  • Skilled in 3D modeling programs such as Blender, Cinema 4D or Maya

  • Automotive experience

  • Experiential design background

Remote Work Requirements

  • Indiana resident
  • High-speed internet access at home 
  • Secluded and distraction-free work environment

Why Join Our Morley Family

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Qualifications:

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Education:UNAVAILABLEEmployment Type: FULL_TIME

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