Phoenix, AZ · On-site
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
Phoenix, AZ · On-site
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Houston, TX · On-site
$18 - $23.75/hr
Live Chat Support Agent We are seeking a highly motivated and customer-focused Live Chat Support Agent to join our growing team in Houston, Texas. As a Live Chat Support Agent, you will be ...
New
Houston, TX · On-site
$18 - $23.75/hr
Live Chat Support Agent We are seeking a highly motivated and customer-focused Live Chat Support Agent to join our growing team in Houston, Texas. As a Live Chat Support Agent, you will be ...
New
Experience configuring case routing, email-to-case, live agent/chat, and knowledge base * Experience building public facing support sites within Salesforce a plus * Ability to create effective ...
Experience configuring case routing, email-to-case, live agent/chat, and knowledge base * Experience building public facing support sites within Salesforce a plus * Ability to create effective ...
Ashburn, VA · On-site
$17.50 - $22.25/hr
Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.Accurately log and document all incidents and service ...
Quick apply
Ashburn, VA · On-site
$17.50 - $22.25/hr
Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.Accurately log and document all incidents and service ...
Dallas, TX · On-site
$55.25 - $73.75/hr
Integration with CRM, knowledge bases, and live agent systems. * Knowledge of security and compliance in chat AI. Soft Skills: * Excellent communication and collaboration. * Strong ownership and end ...
Quick apply
Dallas, TX · On-site
$55.25 - $73.75/hr
Integration with CRM, knowledge bases, and live agent systems. * Knowledge of security and compliance in chat AI. Soft Skills: * Excellent communication and collaboration. * Strong ownership and end ...
$19.25 - $25.50/hr
Live Chat Support Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring a Live Chat Support Agent for a UK employer, fully remote from South Africa. Role Overview You will be the ...
$19.25 - $25.50/hr
Live Chat Support Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring a Live Chat Support Agent for a UK employer, fully remote from South Africa. Role Overview You will be the ...
New York, NY · On-site
$220K - $260K/yr
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
New York, NY · On-site
$220K - $260K/yr
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Sunnyvale, CA · On-site
$82 - $101.75/hr
Extensive experience in CTI, Service Cloud features Knowledge Management, Live Agent, Entitlements. * Strong ability to demonstrate business benefits and value to the customer of a technical solution
Sunnyvale, CA · On-site
$82 - $101.75/hr
Extensive experience in CTI, Service Cloud features Knowledge Management, Live Agent, Entitlements. * Strong ability to demonstrate business benefits and value to the customer of a technical solution
San Francisco, CA · On-site
$260K - $300K/yr
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Quick apply
San Francisco, CA · On-site
$260K - $300K/yr
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
San Francisco, CA · On-site
$220K - $260K/yr
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Quick apply
San Francisco, CA · On-site
$220K - $260K/yr
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
E./M.Tech or related technical discipline • Minimum 6-7 years of experience in RASA chatbot development • RASA enterprise experience (mandatory) • Hands-on experience with live agent ...
E./M.Tech or related technical discipline • Minimum 6-7 years of experience in RASA chatbot development • RASA enterprise experience (mandatory) • Hands-on experience with live agent ...
New York, NY · On-site
$260K - $300K/yr
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
New York, NY · On-site
$260K - $300K/yr
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Sunnyvale, CA · On-site
$82 - $101.75/hr
Extensive experience in CTI, Service Cloud features Knowledge Management, Live Agent, Entitlements. * Strong ability to demonstrate business benefits and value to the customer of a technical solution
Sunnyvale, CA · On-site
$82 - $101.75/hr
Extensive experience in CTI, Service Cloud features Knowledge Management, Live Agent, Entitlements. * Strong ability to demonstrate business benefits and value to the customer of a technical solution
Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self-service tickets, and email. * Accurately log and document all incidents and service ...
Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self-service tickets, and email. * Accurately log and document all incidents and service ...
New York, NY · On-site
$220K - $260K/yr
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Quick apply
New York, NY · On-site
$220K - $260K/yr
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Detroit, MI · Remote
$15 - $25/hr
We are looking for a friendly, reliable, and customer-focused Live Chat Agent to join our remote team. This is an excellent entry-level opportunity for individuals who enjoy helping others ...
New
Quick apply
Detroit, MI · Remote
$15 - $25/hr
We are looking for a friendly, reliable, and customer-focused Live Chat Agent to join our remote team. This is an excellent entry-level opportunity for individuals who enjoy helping others ...
New
$19.70/hr
Seasonal Live Service Agent I Live Services is a radically better home services platform combining world-class technology and next-generation service solutions. We are reshaping the experience for ...
$19.70/hr
Seasonal Live Service Agent I Live Services is a radically better home services platform combining world-class technology and next-generation service solutions. We are reshaping the experience for ...
| Aspect | Live Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; may require specific training | High school diploma or equivalent; customer service training often provided |
| Work Environment | Call centers, live chat, or social media platforms | Call centers, retail stores, or office settings |
| Industry Usage | Customer support, technical support, sales | Customer support, sales, administrative roles |
| Search & Comparison Intent | Understanding live support roles, job requirements | General customer service roles, job differences |
Live Agents primarily handle real-time customer interactions via phone, chat, or social media, often requiring specific technical or communication skills. Customer Service Representatives also assist customers but may work in various settings and handle a broader range of support tasks. Both roles are essential in customer support but differ mainly in their interaction channels and specific responsibilities.
Cities with the most Live Agent job openings:
States with the most job openings for Live Agent jobs include:
For Live Agent jobs, the most frequently searched job titles are:
Phoenix, AZ • On-site
$18.50 - $24.75/hr
Other
Re-posted 15 days ago
About the job Live Chat Support Agent
Position: Live Chat Support Agent
Location: Remote
Job Overview:
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications:
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
