Palm Springs, FL · Remote
$19 - $23/hr
Description Physician Care Centers is looking for a Live Agent to join our dedicated team in Palm Springs. This full-time, remote position offers a fantastic opportunity to support our healthcare ...
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Palm Springs, FL · Remote
$19 - $23/hr
Description Physician Care Centers is looking for a Live Agent to join our dedicated team in Palm Springs. This full-time, remote position offers a fantastic opportunity to support our healthcare ...
Anniston, AL · On-site
$31K - $57K/yr
Perform training area setup and recovery procedures for classroom and live agent training facility. * Support instructional staff during donning and doffing instruction for personal protective ...
Anniston, AL · On-site
$31K - $57K/yr
Perform training area setup and recovery procedures for classroom and live agent training facility. * Support instructional staff during donning and doffing instruction for personal protective ...
Anniston, AL · On-site
$31K - $57K/yr
Perform training area setup and recovery procedures for classroom and live agent training facility. * Support instructional staff during donning and doffing instruction for personal protective ...
Anniston, AL · On-site
$31K - $57K/yr
Perform training area setup and recovery procedures for classroom and live agent training facility. * Support instructional staff during donning and doffing instruction for personal protective ...
Dallas, TX · On-site
$55 - $72.75/hr
... Live Agent, Omni-Channel, and Service Console. • Develop custom components using Apex, Lightning Web Components (LWC), and Visualforce. • Ensure code quality through peer code reviews, CI/CD ...
Dallas, TX · On-site
$55 - $72.75/hr
... Live Agent, Omni-Channel, and Service Console. • Develop custom components using Apex, Lightning Web Components (LWC), and Visualforce. • Ensure code quality through peer code reviews, CI/CD ...
Anniston, AL · On-site
$31K - $57K/yr
Perform training area setup and recovery procedures for classroom and live agent training facility. * Support instructional staff during donning and doffing instruction for personal protective ...
Anniston, AL · On-site
$31K - $57K/yr
Perform training area setup and recovery procedures for classroom and live agent training facility. * Support instructional staff during donning and doffing instruction for personal protective ...
Frisco, TX · On-site
$96K - $126K/yr
The Lead Contact Center Engineer will help improve how users engage with support by enabling clear intake paths, intelligent self-service, accurate routing, smooth live-agent handoffs, and actionable ...
Frisco, TX · On-site
$96K - $126K/yr
The Lead Contact Center Engineer will help improve how users engage with support by enabling clear intake paths, intelligent self-service, accurate routing, smooth live-agent handoffs, and actionable ...
Los Angeles, CA · On-site
Proven experience with Service Cloud and Agentforce / Agent Workspace. Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat. Experience in Case Lifecycle Management, Macros ...
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Los Angeles, CA · On-site
Proven experience with Service Cloud and Agentforce / Agent Workspace. Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat. Experience in Case Lifecycle Management, Macros ...
Frisco, TX · On-site +1
$96K - $126K/yr
The Lead Contact Center Engineer will help improve how users engage with support by enabling clear intake paths, intelligent self-service, accurate routing, smooth live-agent handoffs, and actionable ...
Frisco, TX · On-site +1
$96K - $126K/yr
The Lead Contact Center Engineer will help improve how users engage with support by enabling clear intake paths, intelligent self-service, accurate routing, smooth live-agent handoffs, and actionable ...
Frisco, TX · Remote
$96K - $126K/yr
The Lead Contact Center Engineer will help improve how users engage with support by enabling clear intake paths, intelligent self-service, accurate routing, smooth live-agent handoffs, and actionable ...
Frisco, TX · Remote
$96K - $126K/yr
The Lead Contact Center Engineer will help improve how users engage with support by enabling clear intake paths, intelligent self-service, accurate routing, smooth live-agent handoffs, and actionable ...
$75K - $99K/yr
The Lead Contact Center Engineer will help improve how users engage with support by enabling clear intake paths, intelligent self-service, accurate routing, smooth live-agent handoffs, and actionable ...
$75K - $99K/yr
The Lead Contact Center Engineer will help improve how users engage with support by enabling clear intake paths, intelligent self-service, accurate routing, smooth live-agent handoffs, and actionable ...
Frisco, TX · On-site
$96K - $126K/yr
The Lead Contact Center Engineer will help improve how users engage with support by enabling clear intake paths, intelligent self-service, accurate routing, smooth live-agent handoffs, and actionable ...
Frisco, TX · On-site
$96K - $126K/yr
The Lead Contact Center Engineer will help improve how users engage with support by enabling clear intake paths, intelligent self-service, accurate routing, smooth live-agent handoffs, and actionable ...
Holmdel, NJ · On-site
$77 - $95.50/hr
Live Agent snap, Omni-Channel, Case Management • Experience with Process Builder/Workflows/Triggers • Experience with Salesforce Lightning • Experience in SFDC APIs, SOSL, SOQL, SOAP or REST ...
Holmdel, NJ · On-site
$77 - $95.50/hr
Live Agent snap, Omni-Channel, Case Management • Experience with Process Builder/Workflows/Triggers • Experience with Salesforce Lightning • Experience in SFDC APIs, SOSL, SOQL, SOAP or REST ...
Atlanta, GA · On-site
$15 - $20/hr
Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to ...
Atlanta, GA · On-site
$15 - $20/hr
Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to ...
$15.75 - $21.25/hr
Live Chat Agent Atlanta, Georgia, United States About the Job Position: Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses ...
$15.75 - $21.25/hr
Live Chat Agent Atlanta, Georgia, United States About the Job Position: Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses ...
Franklin, LA · On-site
$12.50 - $16.75/hr
Live Chat Agent Crowe LLP is seeking a professional and experienced Live Chat Agent to join our team. As a Live Chat Agent, you will be responsible for providing timely and accurate assistance to our ...
New
Franklin, LA · On-site
$12.50 - $16.75/hr
Live Chat Agent Crowe LLP is seeking a professional and experienced Live Chat Agent to join our team. As a Live Chat Agent, you will be responsible for providing timely and accurate assistance to our ...
New
Ability to stand up and manage a Playwright cluster to run automated end-to-end (E2E) testing against a live agent platform. * Autonomy: Ability to independently define clear, well-structured test ...
Ability to stand up and manage a Playwright cluster to run automated end-to-end (E2E) testing against a live agent platform. * Autonomy: Ability to independently define clear, well-structured test ...
Burlington, VT · On-site +1
Weeks 1-4: Live in the product. Listen to calls. Shadow go-lives. Learn how a practice actually ... Ship changes to live agent behavior. * Weeks 9-12: Own go-lives independently. Bring us a point of ...
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Burlington, VT · On-site +1
Weeks 1-4: Live in the product. Listen to calls. Shadow go-lives. Learn how a practice actually ... Ship changes to live agent behavior. * Weeks 9-12: Own go-lives independently. Bring us a point of ...
Ashburn, VA · On-site
$17.50 - $22.25/hr
Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, selfservice tickets, and email. * Accurately log and document all incidents and service ...
Ashburn, VA · On-site
$17.50 - $22.25/hr
Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, selfservice tickets, and email. * Accurately log and document all incidents and service ...
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
Building real-time interfaces for clinical oversight of live agent conversations * Owning a feature end to end, from schema to API to UI * Designing tools that let non-engineers shape agent behavior ...
$19.25 - $25.50/hr
Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support Agent Location: Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent ...
$19.25 - $25.50/hr
Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support Agent Location: Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent ...
| Aspect | Live Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; may require specific training | High school diploma or equivalent; customer service training often provided |
| Work Environment | Call centers, live chat, or social media platforms | Call centers, retail stores, or office settings |
| Industry Usage | Customer support, technical support, sales | Customer support, sales, administrative roles |
| Search & Comparison Intent | Understanding live support roles, job requirements | General customer service roles, job differences |
Live Agents primarily handle real-time customer interactions via phone, chat, or social media, often requiring specific technical or communication skills. Customer Service Representatives also assist customers but may work in various settings and handle a broader range of support tasks. Both roles are essential in customer support but differ mainly in their interaction channels and specific responsibilities.
Cities with the most Live Agent job openings:
States with the most job openings for Live Agent jobs include:
For Live Agent jobs, the most frequently searched job titles are:
Palm Springs, FL • Remote
$19 - $23/hr
Full-time
Re-posted 27 days ago
Physician Care Centers is looking for a Live Agent to join our dedicated team in Palm Springs. This full-time, remote position offers a fantastic opportunity to support our healthcare services by providing exceptional customer service and assistance to our patients.
As a Live Agent, you will play a critical role in ensuring patient satisfaction by answering inquiries, scheduling appointments, and addressing concerns promptly and professionally. This position is essential in maintaining our commitment to high-quality patient care and will involve working closely with various departments to ensure seamless communication and service delivery.
We offer a competitive salary range of $19 - $25 hourly, along with a supportive work environment that promotes career growth and development in the healthcare industry.
Responsibilities
