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Live Agent Jobs in Michigan (NOW HIRING)

Live Chat Agent

Detroit, MI ยท Remote

$15 - $25/hr

We are looking for a friendly, reliable, and customer-focused Live Chat Agent to join our remote team. This is an excellent entry-level opportunity for individuals who enjoy helping others ...

New

Customer Service Agent

Detroit, MI ยท On-site

$33K - $41K/yr

Customer Service Agent At Sharpcontra, we are committed to providing exceptional customer service ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner

Front Desk Agent

Mackinac Island, MI ยท On-site

$13.50 - $17/hr

With over 10,000 visitors a day it is a great place to live and play. We employ approximately 30 ... The responsibilities of a Front Desk Agent include: * Processing all reservation requests, changes ...

Front Desk Agent

Mackinac Island, MI ยท On-site

$13.50 - $17/hr

With over 10,000 visitors a day it is a great place to live and play. We employ approximately 30 ... The responsibilities of a Front Desk Agent include: * Processing all reservation requests, changes ...

Front Desk Agent

Ann Arbor, MI ยท On-site

$14 - $17.50/hr

Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests ... live and breathe it. As one associate said in an anonymous survey, "This is the best management ...

Front Desk Agent

Ann Arbor, MI ยท On-site

$14.25 - $18/hr

Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests ... live and breathe it. As one associate said in an anonymous survey, "This is the best management ...

Front Desk Agent

Ann Arbor, MI ยท On-site

$14.25 - $18/hr

Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests ... live and breathe it. As one associate said in an anonymous survey, "This is the best management ...

Front Desk Agent

Ann Arbor, MI ยท On-site

$14.25 - $18/hr

Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests ... live and breathe it. As one associate said in an anonymous survey, "This is the best management ...

Front Desk Agent

Ann Arbor, MI ยท On-site

$14 - $17.50/hr

Front Desk Agent As a Front Desk Agent, you will be the first point of contact for guests ... live and breathe it. As one associate said in an anonymous survey, "This is the best management ...

Front Desk Agent

Troy, MI ยท On-site

$13.25 - $16.75/hr

Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests ... live and breathe it. As one associate said in an anonymous survey, "This is the best management ...

Graduate from PLACE New Agent Launch * Work with sales agent to guide their clients to homes ... Join and gain in-house marketing and design services, daily live professional development ...

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Showing results 1-20

Live Agent information

What is the difference between Live Agent vs Customer Service Representative?

AspectLive AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require specific trainingHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, live chat, or social media platformsCall centers, retail stores, or office settings
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles
Search & Comparison IntentUnderstanding live support roles, job requirementsGeneral customer service roles, job differences

Live Agents primarily handle real-time customer interactions via phone, chat, or social media, often requiring specific technical or communication skills. Customer Service Representatives also assist customers but may work in various settings and handle a broader range of support tasks. Both roles are essential in customer support but differ mainly in their interaction channels and specific responsibilities.

How to become a live chat agent?

To become a live chat agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or live chat platforms. Some employers may require previous customer service experience or specific training, and having good typing speed and problem-solving abilities is beneficial.

What cities in Michigan are hiring for Live Agent jobs?

Cities in Michigan with the most Live Agent job openings:

Infographic showing various Live Agent job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Live Chat Agent

Detroit, MI โ€ข Remote

$15 - $25/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

We are looking for a friendly, reliable, and customer-focused Live Chat Agent to join our remote team. This is an excellent entry-level opportunity for individuals who enjoy helping others, communicating online, and providing excellent customer service.
No prior experience is required. Training and guidance will be provided to help you succeed in the role.

Requirements/Responsibilities

Key Responsibilities
Respond to customer inquiries through live chat in a professional and timely manner.
Provide accurate information and helpful solutions to customer questions.
Assist customers with basic issues, requests, and account-related inquiries.
Maintain a positive and professional tone in every interaction.
Document customer conversations and relevant information when required.
Escalate complex issues to the appropriate team when necessary.
Follow company policies, procedures, and customer service standards.
Requirements
Excellent written communication and typing skills.
Strong attention to detail.
Friendly, professional, and customer-oriented attitude.
Ability to work independently in a remote environment.
Reliable internet connection and a suitable workspace.
Basic computer skills and comfort using online communication tools.
Previous customer service experience is a plus, but not required.
Benefits & Perks
100% Remote Work
Flexible scheduling options
Part-time and full-time opportunities
Entry-level position with training provided
Competitive compensation
Professional development opportunities
Supportive and collaborative team environment
Opportunity for career growth and advancement

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.