Palm Springs, FL · Remote
$19 - $23/hr
Description Physician Care Centers is looking for a Live Agent to join our dedicated team in Palm Springs. This full-time, remote position offers a fantastic opportunity to support our healthcare ...
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Palm Springs, FL · Remote
$19 - $23/hr
Description Physician Care Centers is looking for a Live Agent to join our dedicated team in Palm Springs. This full-time, remote position offers a fantastic opportunity to support our healthcare ...
Tampa, FL · Remote
... live-agent contacts. Manage Five9 vendor relationship and escalations Serve as the technical liaison to Contact Center leadership and the primary technical point of contact for Five9, coordinating ...
Tampa, FL · Remote
... live-agent contacts. Manage Five9 vendor relationship and escalations Serve as the technical liaison to Contact Center leadership and the primary technical point of contact for Five9, coordinating ...
Tampa, FL · On-site +1
... live-agent contacts. Manage Five9 vendor relationship and escalations Serve as the technical liaison to Contact Center leadership and the primary technical point of contact for Five9, coordinating ...
Tampa, FL · On-site +1
... live-agent contacts. Manage Five9 vendor relationship and escalations Serve as the technical liaison to Contact Center leadership and the primary technical point of contact for Five9, coordinating ...
Ocala, FL · On-site
This position monitors and scores a variety of borrower interactions, including live agent calls, AI-generated voice calls, and email communications, ensuring alignment with internal service ...
Ocala, FL · On-site
This position monitors and scores a variety of borrower interactions, including live agent calls, AI-generated voice calls, and email communications, ensuring alignment with internal service ...
Orlando, FL · On-site +1
Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails. * Record all technology incidents ...
Orlando, FL · On-site +1
Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails. * Record all technology incidents ...
Orlando, FL · On-site
Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails. * Record all technology incidents ...
Orlando, FL · On-site
Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails. * Record all technology incidents ...
Be Seen First
Stuart, FL · On-site
$1.3K - $2.0K/wk
Paid live-transfer insurance leads * Compliant lead sources * Paid training * Hands-on sales and product training * Ongoing coaching and motivation * Agent support chat with 100+ partner agents
Posted today
Quick apply
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Stuart, FL · On-site
$1.3K - $2.0K/wk
Paid live-transfer insurance leads * Compliant lead sources * Paid training * Hands-on sales and product training * Ongoing coaching and motivation * Agent support chat with 100+ partner agents
Posted today
Be Seen First
Stuart, FL · On-site
$1.3K - $2.0K/wk
Paid live-transfer insurance leads * Compliant lead sources * Paid training * Hands-on sales and product training * Ongoing coaching and motivation * Agent support chat with 100+ partner agents
Posted today
Quick apply
Be Seen First
Stuart, FL · On-site
$1.3K - $2.0K/wk
Paid live-transfer insurance leads * Compliant lead sources * Paid training * Hands-on sales and product training * Ongoing coaching and motivation * Agent support chat with 100+ partner agents
Posted today
Be Seen First
Stuart, FL · On-site
$1.3K - $2.0K/wk
Paid live-transfer insurance leads * Compliant lead sources * Paid training * Hands-on sales and product training * Ongoing coaching and motivation * Agent support chat with 100+ partner agents
Posted today
Quick apply
Be Seen First
Stuart, FL · On-site
$1.3K - $2.0K/wk
Paid live-transfer insurance leads * Compliant lead sources * Paid training * Hands-on sales and product training * Ongoing coaching and motivation * Agent support chat with 100+ partner agents
Posted today
Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails. * Record all technology incidents ...
Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails. * Record all technology incidents ...
Orlando, FL · On-site
Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management. Position Summary and Role Impact:
Orlando, FL · On-site
Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management. Position Summary and Role Impact:
Lake Mary, FL · On-site
$15.25 - $21/hr
Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management. PositionSummaryand Role Impact:
Lake Mary, FL · On-site
$15.25 - $21/hr
Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management. PositionSummaryand Role Impact:
Boca Raton, FL · On-site
$52.75 - $69.75/hr
Configure and customize Service Cloud features such as Email-to-Case, Web-to-Case, CTI integrations, and Live Agent/Chat. * Integrate Salesforce with third-party applications using REST/SOAP APIs ...
Boca Raton, FL · On-site
$52.75 - $69.75/hr
Configure and customize Service Cloud features such as Email-to-Case, Web-to-Case, CTI integrations, and Live Agent/Chat. * Integrate Salesforce with third-party applications using REST/SOAP APIs ...
Orlando, FL · On-site
Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails. * Record all technology incidents ...
Orlando, FL · On-site
Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails. * Record all technology incidents ...
Boca Raton, FL · On-site
$52.75 - $69.75/hr
Configure and customize Service Cloud features such as Email-to-Case, Web-to-Case, CTI integrations, and Live Agent/Chat. * Integrate Salesforce with third-party applications using REST/SOAP APIs ...
Boca Raton, FL · On-site
$52.75 - $69.75/hr
Configure and customize Service Cloud features such as Email-to-Case, Web-to-Case, CTI integrations, and Live Agent/Chat. * Integrate Salesforce with third-party applications using REST/SOAP APIs ...
Lake Mary, FL · On-site
$15.25 - $21/hr
Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management. Position Summary and Role Impact:
Lake Mary, FL · On-site
$15.25 - $21/hr
Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management. Position Summary and Role Impact:
Working knowledge of software applications (CCIS, Deltek, Live Agent, Munis, Odyssey, SharePoint, Trakman, Verifone, Q-Flow) used in the performance of this job; Working knowledge of general ...
Working knowledge of software applications (CCIS, Deltek, Live Agent, Munis, Odyssey, SharePoint, Trakman, Verifone, Q-Flow) used in the performance of this job; Working knowledge of general ...
Orlando, FL · On-site +1
Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails. * Record all technology incidents ...
Orlando, FL · On-site +1
Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails. * Record all technology incidents ...
Orlando, FL · On-site
$16.25 - $22.50/hr
Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management. PositionSummaryand Role Impact:
Orlando, FL · On-site
$16.25 - $22.50/hr
Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management. PositionSummaryand Role Impact:
Fort Lauderdale, FL · On-site
$25/hr
Respond to customer inquiries by phone, email, and live chat in a timely, professional manner Guide customers through our services step by step and answer account-related questions Troubleshoot and ...
Fort Lauderdale, FL · On-site
$25/hr
Respond to customer inquiries by phone, email, and live chat in a timely, professional manner Guide customers through our services step by step and answer account-related questions Troubleshoot and ...
| Aspect | Live Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; may require specific training | High school diploma or equivalent; customer service training often provided |
| Work Environment | Call centers, live chat, or social media platforms | Call centers, retail stores, or office settings |
| Industry Usage | Customer support, technical support, sales | Customer support, sales, administrative roles |
| Search & Comparison Intent | Understanding live support roles, job requirements | General customer service roles, job differences |
Live Agents primarily handle real-time customer interactions via phone, chat, or social media, often requiring specific technical or communication skills. Customer Service Representatives also assist customers but may work in various settings and handle a broader range of support tasks. Both roles are essential in customer support but differ mainly in their interaction channels and specific responsibilities.
Cities in Florida with the most Live Agent job openings:
Palm Springs, FL • Remote
$19 - $23/hr
Full-time
Re-posted 28 days ago
Physician Care Centers is looking for a Live Agent to join our dedicated team in Palm Springs. This full-time, remote position offers a fantastic opportunity to support our healthcare services by providing exceptional customer service and assistance to our patients.
As a Live Agent, you will play a critical role in ensuring patient satisfaction by answering inquiries, scheduling appointments, and addressing concerns promptly and professionally. This position is essential in maintaining our commitment to high-quality patient care and will involve working closely with various departments to ensure seamless communication and service delivery.
We offer a competitive salary range of $19 - $25 hourly, along with a supportive work environment that promotes career growth and development in the healthcare industry.
Responsibilities
