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Live Agent Jobs in Wisconsin (NOW HIRING)

The Surveillance Agent regularly spends his or her time at a workstation: watching live and recorded video, recording a daily log, answering two-way radios, phones, and completing reports in an ...

Guest Service Agent (Front Desk)

Green Bay, WI · On-site

$13.75 - $17.50/hr

At Legacy, we encourage you to live life to the fullest, and add to your legacy, here. Legacy Hotel ... As a Front Desk Agent, your responsibilities will include but are not limited to: * Ensuring a ...

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Live Agent information

What is the difference between Live Agent vs Customer Service Representative?

AspectLive AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require specific trainingHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, live chat, or social media platformsCall centers, retail stores, or office settings
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles
Search & Comparison IntentUnderstanding live support roles, job requirementsGeneral customer service roles, job differences

Live Agents primarily handle real-time customer interactions via phone, chat, or social media, often requiring specific technical or communication skills. Customer Service Representatives also assist customers but may work in various settings and handle a broader range of support tasks. Both roles are essential in customer support but differ mainly in their interaction channels and specific responsibilities.

How to become a live chat agent?

To become a live chat agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or live chat platforms. Some employers may require previous customer service experience or specific training, and having good typing speed and problem-solving abilities is beneficial.
Infographic showing various Live Agent job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

SURVEILLANCE AGENT (WITTENBERG)

Wittenberg, WI • On-site

Ho-Chunk Nation
Health Care and Social Assistance • 1 - 5K employees

$23.46/hr

Full-time

Posted 6 days ago


Ho-Chunk Nation rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Location: HCG WITTENBERG
Department: Surveillance - Wittenberg
Summary:
POSITION OVERVIEW
The Surveillance Agent is responsible for monitoring the day-to-day activities of the property. The Surveillance Agent regularly spends his or her time at a workstation: watching live and recorded video, recording a daily log, answering two-way radios, phones, and completing reports in an office environment.
Note: This job description is intended to describe the general nature and level of work to be performed by the assigned person. It is not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.
MINIMUM QUALIFICATIONS
EDUCATION:
1.Must possess a high school diploma or equivalent.
ESSENTIAL:
1.All casino employees will be subject to the Criminal and Background restrictions of the Ho-Chunk Nation.
2.Must be able to obtain a Gaming License.
EXPERIENCE:
1.Experience in surveillance/military or criminal justice related field preferred.
2.Gaming experience preferred.

What Ho-Chunk Nation employees say

Pay

Hours and flexibility

Workplace

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