ZipRecruiter

Log In

1

Listening Officer Jobs (NOW HIRING)

Capital CFO+

Chief Financial Officer

Saratoga Springs, NY · On-site

$30 - $35/hr

Company parties Chief Financial Officer (PT and FT opportunities available) Job Title: CFO Pay rate ... From simplifying your finances, to priori-tizing your back-end needs, we listen to your objectives ...

The-CFO-Centre-

Chief Finance Officer - South West

Exeter, NH · On-site

$105.30 - $197.45/hr

A great listener, and even better at asking great questions, at first you'll wake up every day and ... Part CFO, part advisor, part strategist, part friend. Your clients will say "this person and The CF ...

Nku

Police Officer

Highland Heights, KY

Officers must also be willing to listen, learn, and seek opportunities to teach while actively supporting and upholding the mission and values of Northern Kentucky University. Posted Salary: Work ...

V Force Security

Security Officer

Santa Rosa, CA · On-site

$18/hr

Officers will sound alarms or call police or fire department in case of fire or presence of ... Active listening skills. Ability to assess and evaluate situations effectively. Ability to identify ...

V Force Security

Security Officer

Fresno, CA · On-site

$16 - $18.75/hr

Officers will sound alarms or call police or fire department in case of fire or presence of ... Active listening skills. Ability to assess and evaluate situations effectively. Ability to identify ...

V Force Security

Security Officer

Fresno, CA · On-site

$15.75 - $18.50/hr

Officers will sound alarms or call police or fire department in case of fire or presence of ... Active listening skills. Ability to assess and evaluate situations effectively. Ability to identify ...

V Force Security

Security Officer

Fresno, CA · On-site

$15.75 - $18.50/hr

Officers will sound alarms or call police or fire department in case of fire or presence of ... Active listening skills. Ability to assess and evaluate situations effectively. Ability to identify ...

V Force Security

Security Officer

Santa Rosa, CA · On-site

$18/hr

Officers will sound alarms or call police or fire department in case of fire or presence of ... Active listening skills. Ability to assess and evaluate situations effectively. Ability to identify ...

V Force Security

Security Officer

Fresno, CA · On-site

Officers will sound alarms or call police or fire department in case of fire or presence of ... Active listening skills. Ability to assess and evaluate situations effectively. Ability to identify ...

City of Robbinsdale

Police Officer

Minneapolis, MN

$81K - $121K/yr

Strong observational and active listening skills. Ability to think critically and make quick ... Police Officers must be physically fit and able to perform duties that include running, lifting ...

SecurAmerica

Security Officer

Orlando, FL · On-site

$15 - $17.75/hr

Security Officer A security officer is responsible for helping protect a client's physical, human ... Good listening, verbal and written communication skills * Sound judgment * Computer literate and ...

City of Robbinsdale, MN

Police Officer

Robbinsdale, MN · On-site

$81K - $121K/yr

Strong observational and active listening skills. * Ability to think critically and make quick ... Police Officers must be physically fit and able to perform duties that include running, lifting ...

next page

Showing results 1-20

All JobsListening Officer Jobs

Listening Officer information

How does a Listening Officer typically collaborate with other departments to address customer feedback?

A Listening Officer often works closely with departments such as Customer Service, Product Development, and Marketing to ensure that customer feedback is accurately captured and acted upon. They analyze data from various channels, summarize key trends, and present actionable insights to relevant teams. Regular meetings or reports facilitate cross-departmental communication, allowing the organization to prioritize improvements and address concerns efficiently. This collaborative approach not only enhances customer satisfaction but also drives continuous improvement across the company.

What are the key skills and qualifications needed to thrive as a Listening Officer, and why are they important?

To thrive as a Listening Officer, you need strong analytical skills, attention to detail, and experience in data collection and interpretation, often supported by a background in communications, social sciences, or business. Familiarity with social listening tools, data visualization platforms, and CRM systems is typically required. Excellent interpersonal skills, active listening, and the ability to synthesize and convey insights clearly help a Listening Officer stand out. These skills are vital for accurately capturing stakeholder feedback and providing actionable recommendations that improve organizational strategy and customer satisfaction.

What is the difference between Listening Officer vs Customer Service Representative?

AspectListening OfficerCustomer Service Representative
Required CredentialsTypically requires communication or social science background, sometimes certifications in conflict resolutionHigh school diploma or equivalent; customer service training often provided
Work EnvironmentOften in government, NGOs, or organizations focused on listening and mediationRetail, call centers, corporate offices
Employer & Industry UsageUsed in sectors emphasizing listening, mediation, and conflict resolutionUsed across various industries for customer support roles
Search & Comparison IntentPeople comparing roles focused on listening and mediation skillsPeople seeking customer support or service roles

The Listening Officer primarily focuses on listening, mediation, and conflict resolution within organizations, often requiring specialized communication skills. In contrast, Customer Service Representatives handle customer inquiries and support, typically with less emphasis on mediation. Both roles involve communication skills but serve different organizational needs and environments.

What are Listening Officers?

Listening Officers are professionals who monitor, assess, and report on public opinions, feedback, and conversations, often across digital channels like social media, forums, and customer reviews. Their main job is to listen to what customers and the public are saying about a company, brand, or topic, and provide insights to help organizations improve their products, services, or reputation. Listening Officers may also help manage crises, identify trends, and suggest strategies for better engagement. They often work closely with marketing, customer service, and communications teams. Their skills include analytical thinking, communication, and proficiency with social listening tools.

What is the salary of a listening officer?

The salary of a listening officer typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the organization. Entry-level positions may start lower, while experienced officers or those in specialized environments can earn higher wages.

Is there a job that pays you to listen to people?

A Listening Officer is a job that involves actively listening to individuals, often in roles such as customer service, counseling, or crisis support. These positions require strong communication skills and sometimes specialized training or certifications, and they typically involve working in environments where listening is a key part of the job responsibilities.

What does a listening officer do?

A listening officer is responsible for monitoring and analyzing communications, such as calls, emails, or messages, to ensure compliance with policies or detect issues. They often use specialized software and require strong attention to detail and communication skills. The role may involve reporting findings and collaborating with other departments.

How do you become a listening officer?

To become a listening officer, candidates typically need a high school diploma or equivalent, strong communication and active listening skills, and experience with customer service or call center environments. Some roles may require familiarity with specific monitoring tools or software, and relevant certifications can enhance job prospects.
More about Listening Officer jobs
What cities are hiring for Listening Officer jobs? Cities with the most Listening Officer job openings:
What states have the most Listening Officer jobs? States with the most job openings for Listening Officer jobs include:
What job categories do people searching Listening Officer jobs look for? The top searched job categories for Listening Officer jobs are:
Listening Officer jobs near you
Infographic showing various Listening Officer job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
Chief Financial Officer

Chief Financial Officer

Capital CFO+

Saratoga Springs, NY • On-site

$30 - $35/hr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Job description

Replies within 24 hours
Benefits:
  • 401(k) matching
  • Flexible schedule
  • Paid time off
  • Wellness resources
  • 401(k)
  • Health insurance
  • Training & development
  • Company parties

Chief Financial Officer (PT and FT opportunities available)
Job Title: CFO
Pay rate: $35-$40 hourly rate, depending on experience; part-time and full-time opportunities available
Capital CFO+ outsources bookkeeping and financial oversight services to small-to-mid-sized companies and nonprofits. The position is responsible for a roster of clients with flexible scheduling. Position is home office based with on-site work at client locations required.
Our experienced team of consultant CFOs is responsible for managing clients' finances, including financial planning, management of financial risks, recordkeeping, and financial reporting. Our CFOs are also responsible for the analysis of data.
We are seeking both CFOs experienced in business, and those experienced in managing finances for non-profit organizations
Duties:
  • Preparation and management of Financial Statements
  • Strategic Planning & Budgeting
  • Ensuring segregation of costs
  • Act as liaison and manage reporting and relationships with a company's bank, insurance & external auditors
  • Partner Resource: navigate the process with and for our clients to make sure they are covered in all areas of their business.

Experience/skills needed:
  • 1-3 years' experience as a CFO or controller required
  • Associate or bachelor's degree in accounting
  • Attention to detail and strong organizational skills
  • QuickBooks, desktop, and online required
  • Deadline-oriented and able to work in a fast-paced environment
  • Confidentiality in all interactions with clients
  • Time management with the ability to multi-task
  • Self-motivated and able to work with minimal supervision

Capital CFO + is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
We believe that diversity and inclusion strengthen our organization and are dedicated to creating an environment where all individuals are respected, valued, and empowered to contribute fully. All employment decisions are based on qualifications, merit, and business needs.
Flexible work from home options available.
Compensation: $30.00 - $35.00 per hour
We seek to take the burden and over-whelm of your financials and back-end business tasks off your plate; offering you a sense of relief and time to focus your attention on building your business.
What Sets Us Apart
We are relationship-driven and focused on providing successful solutions for our clients. Transparency and efficiency are key values we hold true to in our work. We support, we lead and we provide. We work in your business, so that you can focus your attention on growing your business.
We reduce costs
Hiring and training full or part-time staff can be very expensive. Paying for an employee with benefits is costly. Many companies and nonprofits either do not need a full-time position OR need additional help that does not require an additional in-house employee. Working with Capital CFO+ lets you focus your human resources where you need them most.
We improve efficiency
When you have an expert working on a project, they will be faster, effective, and efficient. Working with Capital CFO+ gives owners and leaders an essential competitive advantage. By outsourcing activities that are routine, administrative, or require specialized skills, you can focus more on core functions and ensure that your company thrives and succeeds.
We level the playing field
Most small firms simply can't afford to match the in-house support services that larger companies maintain. Capital CFO+ helps small firms act "big" by giving them access to the same economies of scale, efficiency, and expertise that large companies enjoy.
Our Mission
We are here to be your business partner. From simplifying your finances, to priori-tizing your back-end needs, we listen to your objectives and work to put the pieces of your business together to form a solid foundation and a brand built for success.
  • Explaining your financials so they are straightforward and easy to understand.
  • Being transparent with our work and allowing you to be, too.
  • Being accurate and exact with our reporting and recordkeeping.

Apply