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Linux Support Engineer Jobs in Atlanta, GA (NOW HIRING)

Smarsh

Sr. Technical Support Engineer I

Atlanta, GA · On-site

Summary Weare looking for expert level Technical Support Engineering individual providing industry ... Industry certifications in Windows, Linux, RDBMS, AWS are preferred. * Excellent verbal, written ...

PGTEK

HPC Infrastructure Engineer - Travel role

Atlanta, GA · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Infrastructure / High-Performance Computing (HPC) Support Engineer We are seeking an Infrastructure ... Support Linux-based HPC environments, including system administration, operating system ...

PGTEK

HPC Infrastructure Engineer - Travel role

Atlanta, GA · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Infrastructure / High-Performance Computing (HPC) Support Engineer We are seeking an Infrastructure ... Support Linux-based HPC environments, including system administration, operating system ...

Koch Industries

Lead Linux Engineer

Atlanta, GA · On-site

$98K - $129K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your Job Koch Technology is looking for a Lead Engineer w ith Linux experience and a passion for ... We provide essential resources and support to build and maintain physical, financial, and emotional ...

United Airlines

ITIL Production Support Engineer with PMO

Atlanta, GA · Hybrid

$40.50 - $52.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience supporting applications in Windows, Linux, or cloud environments. * Experience with ... Knowledge of DevOps tools and CI/CD processes. * Experience with scripting languages such as ...

ADP

Linux Administrator

Alpharetta, GA · Hybrid

You'll work with engineering and support teams to resolve incidents and proactively identify and ... Linux Maintenance for our global environments. * NGINX administration , parameter tuning, virtual ...

Adtran

C++/Linux Software Engineer I

Atlanta, GA · On-site

... Linux development environment. The engineer is expected to be able to create and maintain ... Continuously improve and support and suggest new ways to eliminate waste and improve the efficiency ...

Adtran

C++/Linux Software Engineer I

Atlanta, GA · On-site

... Linux development environment. The engineer is expected to be able to create and maintain ... Continuously improve and support and suggest new ways to eliminate waste and improve the efficiency ...

Fiserv, Inc.

Principal Linux Architect

Alpharetta, GA · On-site

Design highly available, scalable, and resilient Linux infrastructure supporting mission-critical ... Mentor senior engineers, architects, and technical leaders across the organization. * Evaluate ...

Monitise

Principal Linux Architect

Alpharetta, GA · On-site

Design highly available, scalable, and resilient Linux infrastructure supporting mission-critical ... Mentor senior engineers, architects, and technical leaders across the organization. * Evaluate ...

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Showing results 41-60

All JobsLinux Support Engineer JobsLinux Support Engineer Jobs in Atlanta, GA

Linux Support Engineer information

See Atlanta, GA salary details

$67.8K

$143K

$166.4K

How much do linux support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for linux support engineer in Atlanta, GA is $143,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $146,700.00 and $161,100.00 per year, depending on experience, location, and employer.

What is a Linux Support Engineer?

A Linux Support Engineer is responsible for maintaining, troubleshooting, and supporting Linux-based systems and servers. They ensure system stability, security, and performance while assisting users with technical issues. This role often involves configuring servers, monitoring system health, and automating tasks using scripts. Additionally, Linux Support Engineers work with networking, security, and cloud technologies to optimize infrastructure. Strong problem-solving skills and knowledge of Linux distributions like Ubuntu, CentOS, or Red Hat are essential for this role.

What are typical daily responsibilities for a Linux Support Engineer?

As a Linux Support Engineer, your daily tasks often include diagnosing and resolving system or application issues, managing user permissions, performing routine server maintenance, and monitoring system performance to preempt potential problems. You may also implement patches, updates, and security configurations, as well as automate tasks through scripting to improve efficiency. Collaboration with other IT specialists, development teams, and sometimes end users is common to resolve incidents and support various projects. This dynamic role requires the ability to prioritize multiple requests while maintaining high standards of technical service and system reliability.

What are the key skills and qualifications needed to thrive in the Linux Support Engineer position, and why are they important?

To thrive as a Linux Support Engineer, you need strong expertise in Linux system administration, troubleshooting, scripting, and a relevant degree or equivalent hands-on experience. Familiarity with tools such as Bash, Python, Ansible, and monitoring systems, along with certifications like RHCE or CompTIA Linux+, is highly valued. Excellent problem-solving skills, clear communication, and the ability to work under pressure are vital soft skills for the role. These qualifications and qualities are important to quickly resolve technical issues, provide reliable support, and ensure robust system performance for clients or internal teams.

What are popular job titles related to Linux Support Engineer jobs in Atlanta, GA?

For Linux Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Linux Support Engineer jobs in Atlanta, GA look for?

The top searched job categories for Linux Support Engineer jobs in Atlanta, GA are:

Linux Support Engineer jobs near you
Infographic showing various Linux Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $143,046 per year, or $68.8 per hour.

Sr. Technical Support Engineer I

Smarsh

Atlanta, GA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary
 
Weare looking for expert level Technical Support Engineering individual providing industry-best service to customers and partners using Smarsh products and services. Recognized technical leader for assigned products and technologies, focusing on timely response and rapid resolution of inbound requests or escalations, as well as solving the most complex and challenging issues. Support delivery spans all assisted and digital support channels. 
 
How will you contribute?
  •  Frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products.
  •  Works on assignments that are complex in nature where independent action and high degree of initiative is required in resolving problems and developing solutions. Independently identifies the root cause of software or system issues and uses system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible testcases. May recommend code-level or configuration changes. 
  •  Ensure team adherence to SLAs for support coverage for initial response and timely resolution for customer cases via phone, web and community. 
  •  Develop expertise for broad set of assigned products to maximize first contact resolution. 
  •  Apply product and industry expertise to actively diagnose, troubleshoot and resolve most complex/advanced customer issues. Escalate cases as required based on customer business impact. 
  •  Advanced level expertise as SME (Subject-Matter-Expert) for assigned focused technologies or products as point of escalation for frontline or backline teams. Assigned to specialized teams or projects to leverage knowledge and equip others. Regularly participate in bridge calls for system outages or critical production issues. 
  •  Influence support organization to deliver quality service to customers and partners to drive high levels of customer satisfaction and long-term loyalty. 
  •  Effectively manage cases to ensure timely customer status updates and ultimate resolution. 
  •  Lead customer escalations or 3rd party support coordination to resolve issues for critical accounts. 
  •  Log and track cases using Salesforce, maintaining detailed documentation of all interactions and statuses throughout lifecycle of issue. 
  •  Regularly engage with SRE and Engineering teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure. 
  •  Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Publisher. Knowledge Domain Expert (KDE) responsibilities for online content and product or process feedback across company. May include KCS Coach role.
  • Promote adoption and success of customers and partners using self-service offerings, including knowledgebase, community, and training resources. 
  • Lead the identification and implementation of "shift left" changes to increase resolution rate and accelerate time to resolution. Develop and deploy innovative approaches to resolve issues and scale the use of new support practices. Actively participate in readiness planning and activities related to pre-release or new product introduction preparation for the support team. 
  • Train and mentor peers to facilitate sharing of expert-level knowledge. 
  • Advocate for product, policy and process improvements that improve the customer experience. 
  • May be assigned as Business-Critical Support resource to specific accounts for premium offerings.
  • Interact with all levels of leadership across Smarsh and clients as needed. 
  • Follow required polices and processes to maintain compliance with information security and data protection requirements.
  • Active and regular collaboration across cross-functional teams to resolve issues, fulfill customer needs, and proactively improve supportability of products and services. 
  • Other duties as assigned. 
What will you bring?
  • College degree in technical related field or industry/career equivalent experience. 
  • Minimum of 5 years in a support delivery role or 8 plus years industry/career equivalent experience. 
  • Passion for helping customers succeed.
  • Requires advanced level IT, networking, database or SaaS/Cloud application support experience. On-premise support experience preferred.
  • Industry certifications in Windows, Linux, RDBMS, AWS are preferred. 
  • Excellent verbal, written and interpersonal communication skills. 
  • Expert level diagnosis and problem-solving abilities. 
  • Time management and critical thinking skills. 
  • Project and program management experience preferred. 
  • Self-directed and self-motivated with a demonstrable work ethic and ability to perform under pressure. 
  • Proficient in using CRM business systems, Microsoft business applications, JIRA/Confluence and related platforms. 
$105,000 - $115,000 a year
About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
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