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Life Insurance Claims Jobs in Indiana (NOW HIRING)

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Life Insurance Claims information

What is a life insurance claims?

A Life Insurance Claims job involves reviewing and processing claims made by beneficiaries after a policyholder's death. Professionals in this role assess policy details, verify documentation, and ensure claims meet policy terms. They may also communicate with beneficiaries, medical professionals, and legal teams to gather necessary information. The goal is to fairly and efficiently process claims while preventing fraud. This position requires attention to detail, knowledge of insurance policies, and strong customer service skills.

What does a life insurance claims professional do?

A Life Insurance Claims professional is primarily responsible for reviewing submitted claims, verifying documentation, and determining benefit eligibility according to policy terms. They communicate regularly with beneficiaries, medical professionals, and internal underwriting or legal teams to gather necessary information and resolve any discrepancies. Day-to-day tasks may also include entering data into claims management systems, investigating potential fraud, and preparing detailed reports. This role often requires balancing multiple cases simultaneously while maintaining a high level of accuracy and empathy when interacting with clients.

What are the key skills and qualifications needed to thrive in life insurance claims?

To excel in Life Insurance Claims, you need a solid understanding of insurance policies, claims processing procedures, and legal compliance, often backed by relevant experience or certifications such as an Associate in Claims (AIC). Familiarity with claims management software, customer relationship management (CRM) systems, and document verification tools is important for efficient workflow. Outstanding attention to detail, problem-solving abilities, and strong interpersonal communication distinguish top performers in this role. These skills enable accurate claim assessment, timely resolutions, and a positive experience for policyholders during sensitive moments.

Is it hard to become a life insurance claims adjuster?

Becoming a life insurance claims adjuster typically requires completing a training program, passing a licensing exam, and gaining relevant experience in insurance or claims handling. The difficulty varies depending on individual background and the state's licensing requirements, but it generally involves understanding insurance policies, investigation skills, and attention to detail.

What are the most commonly searched types of Life Insurance Claims jobs in Indiana?

The most popular types of Life Insurance Claims jobs in Indiana are:

What are popular job titles related to Life Insurance Claims jobs in Indiana?

For Life Insurance Claims jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Life Insurance Claims jobs in Indiana look for?

The top searched job categories for Life Insurance Claims jobs in Indiana are:

Life Insurance Claims jobs near you
Infographic showing various Life Insurance Claims job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Life & DI Claims Examiner II

Renaissance Life and Health Insurance Company of America

Indianapolis, IN • On-site, Remote

$27 - $29/hr

Full-time

Posted 11 days ago

Job description

Job Title:
Life & DI Claims Examiner II
Number of Positions:
1
Location:
Indianapolis, IN
Location Specifics:
Fully Remote
Job Summary:
Renaissance Benefits is seeking an experienced Life and Disability Claims Examiner to join our growing team!
At Renaissance, the Life & DI Claims Examiner II is responsible for evaluating and processing group insurance claims for payment or denial according to the terms and conditions of each policy. In addition, the Life & DI Claims Examiner II is responsible for handling more complex processing issues such as long-term disability claims, provide backup and processing support for team members and assist with department projects as needed.
What will this role entail?
  • Review submitted claims to ensure proper guidelines have been followed and eligibility requirements have been met. Contact group policyholders, beneficiaries or other third parties for missing information.
  • Consult with other professionals, such as management, senior team members, and other available resources, on complex claims.
  • Communicates with the claimants and employers to set expectations regarding return to work or claim status and next steps. Communicates clearly with claimant and client on all aspects of claims process either by phone and/or written correspondence. Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.
  • Determines benefits due, makes timely claims determinations, payments/approvals and adjustments
  • Investigate claims. Search database to obtain background information and interview claimants and witnesses. Consult police, hospital records and policy files to verify information reported in a claim.
  • Calculate and authorize the appropriate payment for claim or refer to manager for additional review.
  • Focus predominantly on long-term disability claims processing.
  • Assist in handling claims with suspected fraudulent or criminal activity. Access personal information and past claims histories to establish whether a claimant has ever attempted insurance fraud.
  • Answer verbal and written inquires and customer service queued calls on Group claims from insureds, group policy holders, agents, physicians, hospital attorneys, Workers' Compensation Board, Workers' Compensation carriers, State agencies, other insurance carriers, TPA's, Reinsurers and internal staff.
  • Respond to requests for information or return calls within established service guidelines.
  • Adheres to determined quality standards for the handling of calls and written inquiries.
  • Other duties and responsibilities as needed or assigned.

Minimum Requirements:
  • Associate's degree in business required, bachelor's degree preferred
  • 2-4 years of related industry experience preferred
  • Disability and/or life insurance claims administration experience strongly preferred
  • Knowledge of ERISA regulations, statutory disability claims administration, required offsets and deductions, disability duration and medical management practices and Social Security application procedures strongly preferred
  • Basic proficiency in Microsoft Word/Office Suite required
  • Intermediate proficiency in Microsoft Excel required
  • Experience with claims management systems and electronic/paperless claims processing strongly preferred.
  • Ability to perform work accurately and thoroughly
  • Ability to pay close attention to detail
  • Ability to prioritize and organize a heavy workload

Pay Range: $27.00-29.00/hour
The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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