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TowneBank

Account Manager - Life & Health

Norfolk, VA · On-site

The Account Manager Life/Health provides professional service to new and existing clients promptly and accurately. About Us Towne Insurance is a nationally recognized top insurance and risk ...

Palmetto Senior Benefits

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Licensed Life and Health Insurance Agent

Little River, SC · On-site

$30K - $300K/yr

Role Description This is a full-time, on-site role for a Licensed Life and Health Insurance Agent based in Greenville, SC. The agent will meet with clients to assess their life, health, and ...

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GIA Legacy Planning

We're not just selling life and health insurance-we're changing lives, securing futures, and empowering people to live their fullest. Our agents are driven, passionate, and ready to go to infinity ...

GIA Legacy Planning

Licensed Life & Health Insurance Agent Location: Remote Position/ Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission-Based About Us: GIA Legacy planning is a dynamic and ...

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Life Health information

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How much do life & health jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for life & health in the United States is $31.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $45.43 per hour, depending on experience, location, and employer.

What is the difference between Life & Health vs Health Insurance Agent?

AspectLife & HealthHealth Insurance Agent
CertificationsState licensing, Life & Health insurance licenseState licensing, Health insurance license
Work EnvironmentInsurance agencies, brokerages, onlineInsurance agencies, brokerages, online
Industry UsageBroadly covers life, health, disability insuranceSpecializes in health insurance policies
Search/Comparison IntentUnderstanding roles, licensing, career pathsFinding health insurance options, agents

Life & Health professionals typically handle a range of insurance products including life, health, and disability insurance, requiring specific licenses. Health Insurance Agents focus specifically on health insurance policies. While both roles involve insurance sales and advising, Life & Health agents have a broader scope, often working with multiple policy types, whereas Health Insurance Agents specialize in health coverage. Both roles are essential in the insurance industry and often overlap in licensing and work environments.

What are some common challenges faced by Life & Health insurance agents, and how can they overcome them?

Life & Health insurance agents often face challenges such as building a client base, handling policy complexities, and staying current with regulatory changes. To overcome these obstacles, agents typically invest time in networking, continuous education, and leveraging CRM tools to manage client relationships. Collaborating with experienced team members and attending industry seminars can also help agents stay informed and develop effective sales strategies. A proactive approach to learning and client engagement is crucial for long-term success in this field.

What are the key skills and qualifications needed to thrive as a Life & Health Insurance Agent, and why are they important?

To thrive as a Life & Health Insurance Agent, you need a solid understanding of insurance products, sales techniques, and regulations, typically backed by state licensure. Familiarity with customer relationship management (CRM) software, quoting tools, and underwriting systems is essential. Strong interpersonal skills, active listening, and the ability to build trust set top agents apart. These skills enable agents to accurately assess clients' needs, provide tailored solutions, and maintain compliance in a competitive industry.

What are Life & Health insurance agents?

Life & Health insurance agents are professionals who help individuals and businesses find suitable life and health insurance policies to meet their needs. They assess clients' financial situations and recommend plans that provide coverage for medical expenses, life events, or critical illnesses. These agents may represent one or more insurance companies, guide clients through the application process, and offer ongoing support for policy changes or claims. Their expertise ensures clients understand policy options, coverage limits, and benefits.
More about Life Health jobs
What job categories do people searching Life & Health jobs look for? The top searched job categories for Life & Health jobs are:
Life Health jobs near you
Account Manager - Life & Health

Account Manager - Life & Health

TowneBank

Norfolk, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

TowneBank rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

18th of 142 rated banks

Job description

Join us at Towne Insurance! Your Career. Your Future. Your Towne.
Towne Insurance is hiring an Account Manager Life/Health to join our Benefits team. This position can be located in our Norfolk or Newport News office. The Account Manager Life/Health provides professional service to new and existing clients promptly and accurately.
About Us
Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.
About the Role
  • Assist Benefits Consultant in managing an employee benefits book of business.
  • Support all efforts of account retention and growth of existing book of business.
  • Provide proactive, timely, and quality personalized support to clients.
  • Serve as the primary point of contact with carriers and clients.
  • Process and manage new business, client renewals, and negotiations with carriers.
  • Participate in and/or conduct open enrollment and client meetings as the Benefits Consultant directs.
  • Create communications for clients regarding renewals, open enrollment, changes, issue resolution, etc.
  • Prepare Excel spreadsheets and assemble additional administrative and compliance requirements for presentation to clients for new and renewing insurance business.
  • Submit applications, client changes, and new product enrollment forms to the carriers on behalf of clients and follow up to ensure process completion.
  • Assist clients with claims, billing, and other daily inquiries.
  • Maintain accurate and timely client benefit information in a proprietary database (EPIC) and record all client interactions.
  • Assist Benefits Consultants and other team members as needed.
  • Answer and route inbound calls.
  • Share knowledge of employee benefits, compliance, and the industry with clients and team members.
  • Maintain current Microsoft software knowledge (including Outlook, CRM, Excel, Word, Access, PowerPoint) and other industry-specific software as necessary.
  • Maintain a courteous and professional relationship with clients, carriers, and team members.
  • Assist Benefits Consultant in scheduling appointments.
  • Keep life and health license current and increase knowledge of employee benefits by attending or participating in continuing education classes.
  • Attend in-office meetings as necessary.
  • Obey all applicable federal laws and rules, including HIPAA, AML, and BSA
  • Other duties as assigned.

Skills and experience you'll need:
A successful candidate will have an active life and health license (or willingness to earn one within six months of hire and prior client service experience), as well as the following:
  • Strong computer skills, including Microsoft CRM, Word, Excel, Outlook, PowerPoint, Publisher, and Access.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and ability to develop and foster relationships with clients, insurance carriers, and team members.
  • Strong multi-tasking and prioritization skills and ability to work in a fast-paced environment while taking accountability for work.

Bonus points if you have:
  • 2-3 years of experience in the employee benefits or related industry preferred.
  • Experienced in EPIC system.
  • Bachelor's degree preferred in business, finance, accounting, or computer science.
  • Comfortable with public speaking, presenting to clients, and conducting in-person meetings.
  • Strong problem-solving skills and ability to concisely investigate, interpret, and resolve client and carrier questions, disputes, or complications with minimal supervision.

What we offer:
We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:
  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Health, vision, dental, and Employee Assistance Program
  • Paid time off to include holidays, PTO, sick leave, and bereavement
  • Profit Sharing
  • Continuing education opportunities
  • 401K & Employer Matching
  • Employee discounts
  • Identity theft protection
  • Tuition Reimbursement
  • Paid Training Opportunities
  • Paid Parental Leave
  • Wellness Plan
  • Volunteer Opportunities

Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
#LI-SO1
#insurance
#LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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