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Library Operations Specialist

Work Arrangement: This is a full-time, fully remote position. Candidates must be willing to work West Coast business hours. While our preference is for West Coast candidates, we are also open to qualified candidates in Mountain and Central time zones.

Position Summary

Fisher Phillips, a premier international labor and employment law firm, is seeking a Library Operations Specialist to support the daily operations of our Library and Research Services team. In this role, you will help maintain library resources, support legal research platforms, coordinate operational workflows, and ensure attorneys and staff have seamless access to essential legal and business information.

We are looking for a detail-oriented, tech-savvy, and collaborative professional who thrives in a fast-paced environment and is committed to delivering exceptional internal client service.

Key Responsibilities

• Maintain the firm’s physical and digital library collections, ensuring resources are current, organized, and aligned with practice group and business needs.
• Maintain and update electronic research resources, library databases, intranet content, and related knowledge management tools to support efficient access to legal and business information.
• Provide day-to-day operational support for legal research platforms and electronic resources, including Westlaw, Bloomberg Law, VitalLaw, Lex Machina, Trellis, vLex, and other subscription services.
• Troubleshoot user access issues and coordinate with vendors and internal technology teams to resolve system or account-related matters.
• Support attorneys, paralegals, and staff by facilitating access to legal research tools and library resources to assist with client service, case preparation, and business operations.
• Assist with administration of electronic resource accounts, passwords, permissions, and usage management in accordance with firm policies and security protocols.
• Process invoices related to research subscriptions, library materials, and vendor services, ensuring accuracy and timely submission in accordance with firm procedures.
• Assist with tracking library and research-related expenses and support departmental budget management activities.
• Support research librarians with document retrieval requests, court filing and complaint pulls, and other research support tasks during high-demand periods.
• Coordinate maintenance of physical library collections, including shelving, loose-leaf filing, routing of materials, and updates to print resources such as supplements and pocket parts.
• Coordinate with agency or temporary staff, as needed, to support physical library maintenance and materials management.
• Retrieve, route, scan, and distribute legal materials and research documents to attorneys and staff across offices in a timely manner.
• Participate in departmental projects, workflow improvements, and technology initiatives as assigned.

Qualifications and Experience

• Bachelor’s degree in Library Science, Information Science, or a related field preferred.
• Minimum of 3–5 years of experience in a law firm, corporate library, or professional services environment preferred.
• Demonstrated proficiency with online legal and business research platforms, including Westlaw, Bloomberg Law, VitalLaw, Lex Machina, Trellis, vLex, and similar tools.
• Strong technology skills and ability to learn and support evolving research and information management systems.
• Advanced proficiency with Microsoft Office applications, including Word, Excel, and Outlook; SharePoint experience preferred.
• Knowledge of general library operations, legal research resources, and information management practices.
• Strong organizational skills with the ability to prioritize multiple tasks and manage competing deadlines.
• Excellent verbal and written communication skills and the ability to work both independently and collaboratively.
• Demonstrated commitment to responsive internal client service.
• Experience training or assisting end users with print and electronic research resources preferred.
• Experience supporting Labor & Employment research resources and workflows is highly preferred.

FCA Statement

Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA).

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

Compensation

The hourly range for this position is $30.00 - $50.00. Actual base pay within this range will be determined by several components, including but not limited to, location, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.

Why Join Us

At Fisher Phillips, exceptional talent is the foundation of our success. Joining our team means collaborating in a professional, dynamic environment leveraging cutting-edge technology. Our leadership fosters professional growth and provides opportunities to challenge yourself.

Our comprehensive benefits include health, dental, and vision insurance, a 401(k) with profit sharing, 15 days of paid time off (including sick leave as applicable), and 10 paid holidays per benefit year. Wellness programs and 24/7 telehealth services support your overall well-being. Visit www.fisherphillips.com to learn more.

Additional Notes

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

As part of our initial screening process, we may use an AI tool to compare the skills and job titles from your resume with the job description, using machine learning or artificial intelligence based on their contextual meaning and relevancy. This is NOT an automated employment decision tool (‘AEDT’) and will not be used to make selection decisions. It is only used (occasionally) in addition to manual screening.

If you are a resident of New York City and would like to request an alternative evaluation process or reasonable accommodation, please email staffrecruiting@fisherphillips.com.

Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.