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Library Customer Service Assistant Jobs in Rialto, CA

iBUYPOWER

Customer Service Assistant

City Of Industry, CA

$17.50 - $24/hr

Description iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and ...

City of Glendora

PT Library Aide I / II

Glendora, CA

$14.50 - $17.25/hr

... service and holds a high standard work ethic. Organization, dependability, and pride in their work ... May assist customers with a variety of transactions, equipment, and questions; may resolve issues ...

City of Glendora, CA

PT Library Aide I / II

Glendora, CA

$16.90 - $23.82/hr

... service and holds a high standard work ethic. Organization, dependability, and pride in their work ... May assist customers with a variety of transactions, equipment, and questions; may resolve issues ...

GovernmentJobs.com

PT Library Aide I / II

Glendora, CA · On-site

$14.50 - $17.25/hr

... service and holds a high standard work ethic. Organization, dependability, and pride in their work ... May assist customers with a variety of transactions, equipment, and questions; may resolve issues ...

City of Glendora

PT Library Aide I / II

Glendora, CA

$16.90 - $23.82/hr

... providing outstanding customer service and holds a high standard work ethic. Organization ... assist customers with a variety of transactions, equipment, and questions; may resolve issues with ...

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Library Customer Service Assistant information

See Rialto, CA salary details

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How much do library customer service assistant jobs pay per hour?

As of May 29, 2026, the average hourly pay for library customer service assistant in Rialto, CA is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are popular job titles related to Library Customer Service Assistant jobs in Rialto, CA? For Library Customer Service Assistant jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Rialto, CA look for? The top searched job categories for Library Customer Service Assistant jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Library Customer Service Assistant jobs? Cities near Rialto, CA with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Rialto, CA as of May 2026, with employment types broken down into 32% Full Time, and 68% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,767 per year, or $20.1 per hour.
Customer Service Assistant

Customer Service Assistant

iBUYPOWER

City Of Industry, CA

$17.50 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Description
iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and needs, such as locating and retrieving orders for the staff to process cancellations or make changes, updating logs, transferring paperwork and orders to various departments. The candidate should be detail-oriented, organized, hard-working, have willingness to learn, have good communication skills, and self-motivated to provide effective support in a fast pace environment.

Key Responsibilities
  • Provide administrative support to the company via CSS, Tech, and other departments as necessary
  • Communicate information clearly to department representatives when it comes to issues with sales orders/RMAs
  • Process sales orders, order cancellations, and RMAs for the CSS and Tech departments
  • Monitor and update CSS department logs to keep the department informed
  • Retrieve orders from the warehouse for processing of order changes and cancellations
  • Update data for reports in support of the company
  • Data entry of orders, performance metrics, and tracking records
  • Aid departments in creating a training timeline/program to ensure smooth transition for new employees
  • File and follow-up on shipping claims for shipped products
  • Maintain inventory control/transfers for repair parts and assist in quarterly inventory counts, as assigned
  • Other administrative duties as necessary

Qualifications
  • Good administrative and office skills
  • Good interpersonal and verbal and written communication skills
  • Must have demonstrated problem solving and organizational skills
  • Ability to manage multiple tasks in a fast-paced, deadline-driven environment
  • Ability to work independently with limited supervision
  • Ability to work overtime as needed
  • Proficient in Microsoft Office and Google Drive
  • Warehouse and office experience is a plus
  • Experience with shipping via FedEx, UPS, USPS, and Freight carriers a plus
  • Willingness and ability to work remotely, as needed
  • Must be a good team player with a positive attitude and a willingness to learn

Benefits
  • Medical, Dental, Vision Insurance
  • PCP & Specialist Office Visit Reimbursements
  • Basic Life Insurance
  • PTO & Sick Leave Days
  • Paid Holidays
  • Day Off to Celebrate Your Birthday
  • 401K & Employer Match