ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs in Mobile, AL

Domino's Pizza

Customer Service Rep (5968)

Moss Point, MS · On-site

$13 - $17.75/hr

Assistant Manager / General Manager FLSA Status: Non-Exempt Location: Store Level Position Summary The Customer Service Representative (CSR), also known as an Insider, plays a key role in delivering ...

Domino's

Customer Service Rep (5968)

Moss Point, MS · On-site

$13 - $17.75/hr

Assistant Manager / General Manager FLSA Status: Non-Exempt Location: Store Level Position Summary The Customer Service Representative (CSR), also known as an Insider, plays a key role in delivering ...

Domino's Pizza

Customer Service Rep (5968)

Moss Point, MS · On-site

$13 - $17.75/hr

Assistant Manager / General Manager FLSA Status: Non-Exempt Location: Store Level Position Summary The Customer Service Representative (CSR), also known as an Insider, plays a key role in delivering ...

Dollartree

Customer Service Associate I

Chickasaw, AL · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Mobile, AL

$14.50 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Semmes, AL

$12.25 - $16.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Hurley, MS · On-site

$12 - $16.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Prichard, AL

$11.50 - $16/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Mobile, AL · On-site

$14.50 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Saraland, AL · On-site

$12.25 - $17/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Mobile, AL

$14.50 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Pascagoula, MS

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Bay Minette, AL · On-site

$14.50 - $20/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Chickasaw, AL · On-site

$14.25 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

next page

Showing results 1-20

All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Mobile, AL

Library Customer Service Assistant information

See Mobile, AL salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for library customer service assistant in Mobile, AL is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Mobile, AL? For Library Customer Service Assistant jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Mobile, AL look for? The top searched job categories for Library Customer Service Assistant jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Library Customer Service Assistant jobs? Cities near Mobile, AL with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Mobile, AL as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,332 per year, or $19.9 per hour.
Clerk I - Public Services

Clerk I - Public Services

Jackson-George Regional Library System

Pascagoula, MS • On-site

$10.04/hr

Full-time

Re-posted 28 days ago

Job description

Job Type
Full-time
Description
Are you passionate about helping people, love books, and enjoy working in a dynamic public-facing role? The Pascagoula Public Library is looking for a friendly, energetic, and service-oriented individual to join our team as a Clerk I.
This is your chance to become an essential part of a vibrant community resource where no two days are ever the same. You'll assist customers of all ages with everything from locating materials and using computers to answering questions and supporting engaging programs and displays. You'll also gain hands-on experience in circulation, collection maintenance, and public service desk operations.
We're looking for someone who:
  • Communicates clearly and courteously
  • Thrives in a team environment
  • Is organized, tech-savvy, and attentive to detail
  • Can confidently step into a leadership role as "Person-in-Charge" when needed

Be part of a welcoming workplace where you can grow professionally, make a meaningful impact, and help your library community thrive. Apply now and start a rewarding career at the heart of public service!
Duties: In conjunction with other library personnel:
  1. Staff the public service desk
  2. Answer telephone
  3. Answer in-house requests for information from customers of all ages
  4. Assist customers in the selection of needed materials and the location of various information resources
  5. Perform tasks related to patron registration and automated circulation, holds, reference services, and other public services and routines
  6. Assist customers using the OPAC and other bibliographic tools required for access to the collections, resources and information services of the Branch Library and the Library System
  7. Assist customers in use of the public computers/software, resources/equipment housed in the library
  8. Maintain collections through weeding, shelf reading, and shelving as directed
  9. Stay up to date on adult best-sellers and widely read areas of adult fiction and non-fiction literature
  10. Develop a cursory knowledge of children's literature
  11. Recommend titles for purchase to the Branch Manager
  12. Serve as "Person-in-Charge" (PIC), as required by duty schedule; Handle patron behavioral and other problems, patron complaints and emergencies in accordance with policies set forth in manuals when serving as PIC
  13. Assist with the preparation of various programs, displays and exhibits
  14. Review and understand all policies, procedures, and training manuals as may be developed, including personnel policies, public services, etc.
  15. Provide courteous, friendly and energetic service at all times
  16. Attend Branch and System meetings and training programs, including those involving overnight travel, as required
  17. Other duties as required

Work is performed in accordance with the Regional Library Board of Trustees approved policies and procedures and other directives as issued by the Branch Manager and Library Director.
External candidates for this position must complete (1) Application for Employment, (2) Pass the Computer/Internet skills, Cash transaction, and Alphabetizing and Numerical sequence exam given at the Pascagoula Public Library.
This position is subject to a six-month probationary period with performance evaluations conducted by the Manager periodically during this period. Thereafter, performance evaluations are conducted annually, or as needed, by the Branch Manager and reviewed by the Assistant Director, Branch Services and the Library Director.
The primary work site for this position is the Pascagoula Public Library, 3214 Pascagoula St., Pascagoula, MS 39567. Performance of duties may require work at other library sites, contingent on the needs of the Library System. The schedule may vary from time to time in accordance with specific needs and interests of the Library and the Library System as determined by the Branch Manager and/or the Director.
Requirements
Minimum Qualifications:
  1. High school diploma or equivalent.
  2. One year paid full-time office or public contact work experience.
  3. Computer/ Internet skills.
  4. Ability to place items in correct alphabetical order and numerical sequence.
  5. Effective written & oral communication skills.
  6. Must be physically capable of standing for long periods, ability to hear, bend, stoop, push, pull, squat, crouch, reach above shoulder level, and lift and move objects up to 25 pounds.
  7. Valid driver's license and transportation

Salary Description
$10.04 per hour ($19,591 annually)

Apply