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Library Customer Service Assistant Jobs in Mobile, AL

Costco Wholesale Corporation

Food Service Assistant

Mobile, AL · On-site

$12.25 - $15.50/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

ARCAN Capital

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience ... You'll handle inquiries, assist with leasing processes, and work closely with on-site teams to ...

New

Arcan Capital

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience ... You'll handle inquiries, assist with leasing processes, and work closely with on-site teams to ...

New

Jaguar Cleaners

Customer Service Representative

Mobile, AL · On-site

$13.75 - $18.50/hr

CSRs also assist customers with tuxedo rentals, from measurements, to ensuring perfect fit, to pick ... Customer Service / Cash handling experience is not required, but it is preferred Benefits

Med-South

Be Seen First

Customer Service Representative

Foley, AL · On-site

$13.75 - $18.50/hr

Monitor inventory levels, assist with ordering equipment, and notify appropriate personnel of low ... Previous customer service experience required * Experience with CRT or durable medical equipment ...

Providence Home Medical

Be Seen First

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

Monitor inventory levels, assist with ordering equipment, and notify appropriate personnel of low ... Previous customer service experience required * Experience with CRT or durable medical equipment ...

wearegat

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

wearegat

Customer Service Agent

Mobile, AL

$15.50 - $20.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

wearegat

Customer Service Agent

Mobile, AL

$15.50 - $20.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Mobile, AL

Library Customer Service Assistant information

See Mobile, AL salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for library customer service assistant in Mobile, AL is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Mobile, AL? For Library Customer Service Assistant jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Mobile, AL look for? The top searched job categories for Library Customer Service Assistant jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Library Customer Service Assistant jobs? Cities near Mobile, AL with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Mobile, AL as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,332 per year, or $19.9 per hour.
Library Page (Part-time)

Library Page (Part-time)

Jackson George Regional Library System

Moss Point, MS • On-site

$8/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Description

Duties and Responsibilities:

  • Shelving library materials (books, DVDs, CDs, etc.)
  • Keep library materials in order; learn how to use the Dewey Decimal System and other organizational and filing systems in use.
  • Clean and mend returned materials.
  • Assist in preparing new materials for check out.
  • Assist with special programs; registration, preparing handouts and programs, decorating, set up room, break down and clean up room, help manage crowds, lead children or other participants to designated area or room, greet participants as they arrive, etc.
  • Backup at circulation as needed: Check in materials, check out materials, take patron registrations, answer telephone, call patrons to alert them that requested materials have arrived, take patrons to needed resources within the library, etc.
  • Miscellaneous other duties as needed.


Work is performed in accordance with the Regional Library Board of Trustees approved policies and procedures and other directives as issued by the Branch Manager and Library Director.


External candidates for this position must complete (1) Application for Employment, (2) Pass the Computer/Internet skills, Cash transaction, and Alphabetizing and Numerical sequence exam.


This position is subject to a six-month probationary period with performance evaluations conducted by the Manager periodically during this period. Thereafter, performance evaluations are conducted annually, or as needed, by the Branch Manager and reviewed by the Assistant Director, Branch Services and the Library Director.


The primary work site for this position is the East Central Public Library, 21801 Slider Road, Moss Point, MS 39562. Performance of duties may require work at other library sites, contingent on the needs of the Library System. The work schedule may include day, evening and Saturday shifts. Schedule may vary from time to time in accordance with specific needs and interests of the Library and the Library System as determined by the Branch Manager and/or the Director.


Requirements

  • Must be 18 years old or older with high school diploma or GED.
  • Must have dependable transportation to and from work and be able to report to work as scheduled.
  • Must be able to follow instructions and work cooperatively with other staff members.
  • Must be able to work mornings, evenings, and Saturday as scheduled.
  • Must be able to work up to 18 hours per week.
  • Must have good communication skills, both orally and written.
  • Must have good public service skills.
  • Must have good computer skills and have the ability to learn new computer applications.
  • Must be able to pay attention to details and perform duties accurately and in a timely manner.
  • The person holding this position must be physically capable of standing for long periods, have the ability to hear, bend, stoop, push, pull, squat, crouch, reach above shoulder level, and lift and move objects up to 25 pounds.
  • Must attend training sessions assigned.
  • Must adhere to all JGRLS personnel policies and procedures. (Personnel manual will be provided)


Preferred Qualifications:

  • Candidates that have a JGRLS library card.
  • Candidates with previous work experience involving providing goods or services to the public.


Apply