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Library Customer Service Assistant Jobs in Monroeville, AL

Family Dollar

Customer Service Associate I

Atmore, AL · On-site

$9.75 - $13.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Dollar Tree

Customer Service Associate I

Monroeville, AL · On-site

$11.50 - $15.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Evergreen, AL · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Evergreen, AL · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Atmore, AL · On-site

$9.75 - $13.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Monroeville, AL · On-site

$11.50 - $15.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Atmore, AL · On-site

$9.75 - $13.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Atmore, AL · On-site

$9.75 - $13.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Monroeville, AL · On-site

$11.50 - $15.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Uriah, AL · On-site

$11 - $15/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Atmore, AL · On-site

$9.75 - $13.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Uriah, AL · On-site

$11 - $15/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Monroeville, AL · On-site

$11.50 - $15.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Library Customer Service Assistant information

See Monroeville, AL salary details

$9

$15

$22

How much do library customer service assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for library customer service assistant in Monroeville, AL is $15.81, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.03 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What job categories do people searching Library Customer Service Assistant jobs in Monroeville, AL look for?

The top searched job categories for Library Customer Service Assistant jobs in Monroeville, AL are:

What cities near Monroeville, AL are hiring for Library Customer Service Assistant jobs?

Cities near Monroeville, AL with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Monroeville, AL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,893 per year, or $15.8 per hour.

Library Page - Multiple Locations - August 2026

Jefferson County

Evergreen, AL

$16.71/hr

Part-time

Posted 25 days ago

Jefferson County (Colorado) rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

344th of 851 rated public administrative organizations

Job description

We are hiring organized and detail-oriented individuals to join our Page teams! You will ensure library materials are shelved accurately and create a positive and inviting atmosphere for all patrons. Your work will be with staff and volunteers, and you will contribute to the care of the library collection. If you are ready to make a positive impact on the Library's success, then one of these part-time positions may be the job for you!
This is a monthly job posting for Page positions. Vacancies open throughout the year at each of our locations: Standley Lake, Arvada, Edgewater, Golden, Lakewood, Library Service Center, Belmar, Columbine, Evergreen, Wheat Ridge and Conifer as well as the Bookmobile housed at the Lakewood Library. The Library Service Center is not a patron library and is located in Wheat Ridge.
Applications for this posting are placed in an applicant pool and will be reviewed as vacancies open. Applications remain active until this job posting closes. Only applicants who are selected for an interview will be contacted (by phone or email). An applicant may be interviewed for a Page position at more than one location.

Job Posting Closes at 11:59PM on:

08/31/26

Division:

Library Division

Management Level:

Individual Contributor

Scheduled Weekly Hours:

16

Benefit Eligibility:

This is a limited benefit eligible position and must work no more than 130 hours per calendar month.

Description:

The hiring pay for this position is $16.71 per hour or the applicable local minimum wage, whichever is higher.

  • Be ready for the physicality of the position - standing, lifting, carrying, kneeling, and reaching as you sort, shelve, and organize materials.

  • Collaborate with fellow Pages to ensure successful materials processing andback-roomfunctions of the library. We circulate over 7 million items each year!

  • Be an organizer of materials as well as sorting and shelving to ensure items are accurately placed - your efforts impact how easily our patrons find items on library shelves.

  • Showcaseour displayed materials so they are visually appealing to patrons.

  • Provide exceptional customer service by being welcoming and friendly.

  • Occasionally help patronslocatematerials, answer directional questions, orassistpatrons at the self-check kiosk.

  • Troubleshoot equipment to ensure itoperatescorrectly.

  • Be an active participant in staff meetings and requiredtrainings.

  • Position mustcomply withlaws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology.

  • Individuals hired in this position must be able to perform all the essential tasks required by the position. The above statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may berequired. JCPL retains the right to modify or change the duties or essential andadditionalfunctions of the job at any time without notice.

We strongly encourage candidates from all backgrounds, identities, and perspectives to apply, as we believe a diverse workforce is critical to fostering success and achieving our goals.

This union position is represented by AFSCME. Employees hired in this role are part of the bargaining unit and are eligible for union membership under the collective bargaining agreement.

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonableaccommodationsthroughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contactcareertalent@jeffco.us. This contact is for accommodation requests only and cannot provide application status updates.

Qualifications:

  • High School Diploma or equivalent, or currently pursuing a high school diploma or equivalent.

  • Mustbe at least 16 years of age as of the date of your application.

  • Strong customer service and communication skills.

  • Ability to stay organized and manage multiple tasks.

  • Ability to work independently and as part of a team.

Skills & Abilities:

  • Ability to put things in numerical and alphabetical order and pull items (books, CDs, DVDs, magazines, etc.) from sorter bins.

  • Ability to create visually appealing displays andassistwith merchandising library materials.

Physical Requirements:

  • Ability to stand, bend, crouch, and push book carts for 4 or more hours.

  • Ability to lift and carry 20-50lbs occasionally, 10-25lbsfrequently, or up to 10lbs constantly.

Work Schedule:

  • Available to work 12 - 16 hours per week which may include days, evenings, weekends, and holidays as needed.

  • Page shifts are 4 hours/day. Shift times differ by location, but aregenerally morning,afternoon,and evening.

Benefits:

  • This position is eligible for limited benefits, (Holiday Hours).

Education:

Experience:

:

Certifications:

Languages:

Category:

Library Services

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