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Library Customer Service Assistant Jobs in Monroeville, AL

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Library Customer Service Assistant information

See Monroeville, AL salary details

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How much do library customer service assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for library customer service assistant in Monroeville, AL is $15.81, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.03 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What job categories do people searching Library Customer Service Assistant jobs in Monroeville, AL look for? The top searched job categories for Library Customer Service Assistant jobs in Monroeville, AL are:
What cities near Monroeville, AL are hiring for Library Customer Service Assistant jobs? Cities near Monroeville, AL with the most Library Customer Service Assistant job openings:
Infographic showing various Library Customer Service Assistant job openings in Monroeville, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,893 per year, or $15.8 per hour.

Monroeville Giant Eagle Team Member

Gianteagle

Monroeville, AL

Full-time, Part-time

Medical, PTO

Re-posted yesterday


Job description

Job Summary

Giant Eagle and Market District are seeking enthusiastic, customer-focused Team Members who are passionate about food, people, and serving the communities we operate in. Every Team Member plays a vital role in bringing our core values to life and enhancing the shopping experience for our guests.
We have opportunities across various departments including Bakery, Curbside, Customer Service, Deli and Cheese, Front End, Grocery, Meat and Seafood, Prepared Foods, Produce and Starbucks.
Full-time. Part-time. Casual. Seasonal. Every team Member is important to us and contributes to our Guest experience by bringing our values to life. If you have a love for food, people, and community, join us and discover a place to build your future.

Job Description

Experience Required: 0 to 6 months

  • Education Desired: No High School diploma required
  • Lifting Requirement: Up to 50 pounds
  • Age Requirement: At least 16 years of age

Job Responsibilities

  • Provide amazing customer service by greeting customers and ensuring that orders and requests are fulfilled to meet their expectations.
  • Greet customers in a friendly manner throughout the store.
  • Become familiar with products to answer questions and make suggestions.
  • Handle product and equipment in accordance to all safety guidelines to ensure a safe working and shopping environment.
  • Maintain cleanliness of department and work area.
  • Assist in other areas as assigned.

Join our team and experience the benefits of being a part of Giant Eagle & Market District. Our Team Members enjoy a variety of benefits, including:

  • Competitive Wages
  • Weekly Pay
  • Paid Time Off
  • Health & Wellness Benefits
  • Career Advancement
  • Team Member Discounts