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Library Customer Service Assistant Jobs in Baltimore, MD

associated

Library Clerk - AJC-Library

Baltimore, MD · On-site

$20/hr

Library Clerk The Jewish Library of Baltimore, a program of The Associated: Jewish Federation of ... assist patrons with their information needs. Strong customer service, communication, and ...

associated

Library Clerk - AJC-Library

Baltimore, MD · On-site

$20/hr

Library Clerk The Jewish Library of Baltimore, a program of The Associated: Jewish Federation of ... assist patrons with their information needs. Strong customer service, communication, and ...

IHOP

Service Assistant

Sykesville, MD · On-site

$14.75 - $19.75/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Mount Airy, MD · On-site

$14.50 - $19.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Owings Mills, MD · On-site

$14.25 - $19/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Owings Mills, MD · On-site

$14.25 - $19/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Westminster, MD · On-site

$14.50 - $19.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Bel Air, MD · On-site

$14.25 - $19/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Sykesville, MD · On-site

$14.75 - $19.75/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Halethorpe, MD · On-site

$14.75 - $19.50/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Westminster, MD · On-site

$14.50 - $19.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Baltimore, MD

Library Customer Service Assistant information

See Baltimore, MD salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for library customer service assistant in Baltimore, MD is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.69 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Baltimore, MD? For Library Customer Service Assistant jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Baltimore, MD look for? The top searched job categories for Library Customer Service Assistant jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Library Customer Service Assistant jobs? Cities near Baltimore, MD with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,386 per year, or $19.9 per hour.

Customer Service Assistant/Hospitality Technician

Vish Consulting Services Inc

Chestertown, MD • On-site

$18.50/hr

Contractor

Re-posted 19 days ago

Job description

VCS is looking for Customer Service Assistant for one of our client

Job Title – Customer Service Assistant

Pay - $18.50/Hr.

Job Location - Chestertown, MD 21620

Contract- 12+ Months with the possible extension

Attendance/Performance Appreciation: Up to $250/Month as Gift Cards (Non- Taxable)

Weekly: $45/week if you work at least 40 Hours/week

Monthly: $70/Month if you work at least 152 Hours/Month (In addition to weekly)


 

Description:

Hospitality Technician
Supports customer service teams in hospitality area. Candidate must help maintain a clean, sanitary, comfortable and tidy environment. Individual must have attention to details, team work attitude, ability to lift, push, pull up to 30lbs., ability to reach, kneel and bend. Individual must also maintain a professional attitude, flexible work schedule and be reliable.
Sample Day: Serving meals, cleaning rooms (complete turn overs and/or stay overs) General cleaning of facility, restocking coolers.
Each day varies by the needs of the guests and facility.
***Please Note***
Reliable Transportation is required
HS Diploma preferred
Hours: Shift work dependent on guests. Morning and Evening Shifts (start and end times may vary).
 

Thank You!
Bhanendra S Singh
Vish Consulting Services(VCS)
bhanendra@vishusa.com

#CustomerServiceAssistant#Cleaning#sanititation#Push#Pull#Serving#Restocking
#CustomerServiceAssistant#Cleaning#sanititation#Push#Pull#Serving#Restocking