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Library Customer Service Assistant Jobs in Ontario

U.S.VETS

$16.37 - $20.46/hr

Customer Service Excellence: Support veterans with their needs, concerns, and transitions ... Facility Upkeep: Assist with facility cleanliness, maintenance, inventory supply needs, and ...

Kenora

Student Library Page

Kenora, ON

CA$16.60/hr

... service to all residents. Lastly, you will assist with various stages of library programming and materials processing. Hours: 8 hours per week, with rotating shifts. Tuesday evenings, 4-7 pm ...

BMO Financial

The Client Service Assistant supports one or more Investment Advisors (IAs) and IA Team and staff ... our customers' assets, maintain their privacy, act in their best interests, and ensure an ...

Tomlinson

Customer Service Representative

Nepean, ON

Monitor service completion and assist in resolving routing and scheduling issues. * Support the ... Verify customer information, materials received, and related documentation. * Process transactions ...

Planet Fitness - Baseline Fitness

$15.20/hr

Taking info calls and tours * Assist in member check-ins, sign-ups, cancellations, BCM amenity ... Customer Service: communicates and interacts with customers (including coworkers and the public) in ...

Planet Fitness - Baseline Fitness

Taking info calls and tours * Assist in member check-ins, sign-ups, cancellations, BCM amenity ... Customer Service: communicates and interacts with customers (including coworkers and the public) in ...

Planet Fitness - Baseline Fitness

$13.75 - $15/hr

Taking info calls and tours * Assist in member check-ins, sign-ups, cancellations, BCM amenity ... Customer Service: communicates and interacts with customers (including coworkers and the public) in ...

HotRun Inc.

Customer Service Coordinator

Toronto, ON · On-site

Customer Service / Production Coordinator A large, privately owned manufacturer experiencing strong ... timelines. * Assist with production scheduling and material requirements. * Verify order ...

Galderma

Customer Service Specialist

Toronto, ON

... * Assist with dispute management in investigating customer chargebacks and claims and notify ... customer service, or account management role, preferably within a Consumer-Packaged Goods or ...

HotRun Inc.

Customer Service Coordinator

Toronto, ON · On-site

Customer Service / Production Coordinator A large, privately owned manufacturer experiencing strong ... timelines. * Assist with production scheduling and material requirements. * Verify order ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Ontario

Library Customer Service Assistant information

See Ontario salary details

$9

$17

$27

How much do library customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for library customer service assistant in Ontario is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $20.19 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Ontario?

For Library Customer Service Assistant jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Ontario look for?

The top searched job categories for Library Customer Service Assistant jobs in Ontario are:

What cities in Ontario are hiring for Library Customer Service Assistant jobs?

Cities in Ontario with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,130 per year, or $17.4 per hour.

Veteran Service Assistant - Prescott

U.S.VETS

On-site

$16.37 - $20.46/hr

Full-time

Re-posted 16 days ago

Job description

Do you want to make a difference in the lives of veterans? Are you calm under pressure, compassionate, and committed to safety? 
Join U.S.VETS, the leading nonprofit working to end veteran homelessness, as a Veteran Service Assistant. This frontline role is essential to providing daily support and ensuring a safe, respectful, and structured living environment for the veterans we serve. 

Key Responsibilities 

  • Veteran-Centered Service: Deliver daily essential services such as meals, hygiene supplies, and shelter with dignity and care. 

  • Customer Service Excellence: Support veterans with their needs, concerns, and transitions—including move-ins and move-outs—while maintaining a client-first approach. 

  • Conflict Resolution & De-escalation: Respond to and help prevent verbal and physical altercations; document incidents and report to site leadership promptly. 

  • Safety & Emergency Procedures: Implement and uphold all safety protocols, including bed checks, emergency response actions, and room inspections to ensure a clean and hazard-free facility. 

  • Team Collaboration: Work closely with clinical and residential staff to maintain a therapeutic and supportive environment. 

  • Facility Upkeep: Assist with facility cleanliness, maintenance, inventory supply needs, and preparation for inspections. 

  • Routine Monitoring & Documentation: Maintain logs, reports, and documentation of services, safety checks, and client interactions. 

  • High School Diploma or equivalent required. 

  • Experience working with veterans, individuals in recovery, or similar populations preferred. 

  • Strong interpersonal and communication skills. 

  • Ability to remain composed in high-stress situations and apply sound judgment. 

  • Commitment to fostering a safe, sober, and respectful environment. 

  • Basic computer literacy. 

  • Valid driver’s license preferred (company vehicle use may require additional training and insurance eligibility). 

Why U.S.VETS? 

  • Be a part of a mission-driven team dedicated to helping those who served our country. 

  • Gain meaningful experience in residential services, case coordination, and veteran care. 

  • Access opportunities for growth, training, and impact in the nonprofit sector. 

Apply