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Library Customer Service Assistant Jobs in Delaware

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Loan Servicing * Assist with the printing and mailing of loan packages. * Ensure loan documents are ... Education Customer service experience preferred or training/experience in the banking or finance ...

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Loan Servicing * Assist with the printing and mailing of loan packages. * Ensure loan documents are ... Education Customer service experience preferred or training/experience in the banking or finance ...

AgFirst

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Loan Servicing - Assist with the printing and mailing of loan packages. - Ensure loan documents are ... Education Customer service experience preferred or training/experience in the banking or finance ...

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Loan Servicing - Assist with the printing and mailing of loan packages. - Ensure loan documents are ... Education Customer service experience preferred or training/experience in the banking or finance ...

Horizon Farm Credit

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Loan Servicing * Assist with the printing and mailing of loan packages. * Ensure loan documents are ... Education Customer service experience preferred or training/experience in the banking or finance ...

Redners Markets

Customer Service Representative

Lewes, DE

$16 - $21.50/hr

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

Redner's Markets

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Customer Service Representative Job Category: Operations Group Requisition Number: CUSTO02644 ... Enforce store policy as it relates to front end operations and assist store managers with ...

Redner's

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

TransCore

Customer Service Lead

Dover, DE · On-site

The Lead will assist the supervisor in the training of Customer Service Representatives and the monitoring of daily activities, projects and tasks of the customer service staff under their direction.

Grotto Pizza

Customer Service Representative

Middletown, DE · On-site

$15 - $20.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

TransCore

Customer Service Lead

Dover, DE · On-site

The Lead will assist the supervisor in the training of Customer Service Representatives and the monitoring of daily activities, projects and tasks of the customer service staff under their direction.

GROTTO PIZZA INC

Customer Service Representative

Milford, DE · On-site

$15.50 - $21/hr

Description To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for ...

Grotto Pizza

Customer Service Representative

Dover, DE · On-site

$16 - $21.75/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

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All JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Delaware

Library Customer Service Assistant information

See Delaware salary details

$11

$20

$28

How much do library customer service assistant jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for library customer service assistant in Delaware is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Delaware? For Library Customer Service Assistant jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Delaware look for? The top searched job categories for Library Customer Service Assistant jobs in Delaware are:
What cities in Delaware are hiring for Library Customer Service Assistant jobs? Cities in Delaware with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Customer Service Specialist

Customer Service Specialist

Horizon Farm Credit

Dover, DE • On-site

$40K - $50K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Job Description
Are you looking for a new opportunity with career development/training, the ability to work in a collaborative team environment, and a great work/life balance?
Overview
Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One position is available. The qualified candidate will work in the Dover, DE branch location. The hours of operation are typically Monday through Friday from 8 a.m. to 4:30 p.m. This is a full-time office position.
Position Description: In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling general account inquiries. Additionally, you will perform a wide variety of clerical and office duties including supporting the local branch.
Areas of Responsibilities include, but are not limited to:
Customer Service
  • Promptly and professionally handle telephone calls and in-person visitors.
  • Assist callers and in-person visitors with routine inquiries and service requests.
  • Promote Business Management Solutions and convenience products to members.
Accounting
  • Process incoming payments and prepare deposits.
  • Disburse loan funds accurately and timely.
  • Complete noncash forms as needed for internal adjustments and transfers to Finance.
Loan Servicing
  • Assist with the printing and mailing of loan packages.
  • Ensure loan documents are properly scanned in AgDocs promptly once executed.
  • Support members account servicing efforts.
Additional Administrative Duties
  • Prepare special reports and correspondence as required.
  • Review reports and assist in system maintenance to ensure accurate reporting.
  • Perform routine administrative tasks, including incoming/outgoing mail and general correspondence.
  • Support team members across the area by assisting with CRM-related tasks as needed.
Education
Customer service experience preferred or training/experience in the banking or finance industry.
Experience
Generally, 2-5+ years of related work experience is preferred. Experience working in a fast-paced environment is a plus.
REQUIREMENTS
  • Excellent communication & interpersonal relations skills.
  • Moderate knowledge of software applications and proven self-starter.
  • Excellent organizational skills with the ability to simultaneously work on multiple projects/assignments.
  • Ability to initiate, organize, and prioritize work and maintain confidentiality.
  • Basic knowledge and ability to promote convenience products and Business Management Solutions.
  • Ability to work in the office during branch hours of operation (typically Monday - Friday from 8 a.m. to 4:30 p.m.)
  • Adaptable and flexible to a changing work environment.
  • Prolonged periods of sitting at a desk and working on a computer.
Who are we?
Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities.
What can we offer you?
We offer competitive compensation and benefits packages for full-time employees including:
  • Medical insurance with dental and vision care options
  • 401 (k) with significant employer matching
  • Paid time off, holidays, and volunteer time to support work/life balance
  • Tuition reimbursement and training opportunities
  • Student loan reimbursement
  • Leadership and career development opportunities
  • Paid maternity and bonding leave
  • Paid short-term disability
  • Fun and inclusive work environment

Salary Range: $40,000 - $50,000, depending on experience.
Equal Opportunity Employer including veterans and individuals with disabilities.

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