ZipRecruiter

Log In

1

Library Customer Service Assistant Jobs in Lewes, DE

Redners Markets

Customer Service Representative

Lewes, DE

$16 - $21.50/hr

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

Redner's Markets

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Customer Service Manager To provide and maintain high standards of customer service throughout the ... and assist store managers with discipline of front end associates who fail to abide by company ...

Redner's

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director ... and assist store managers with discipline of front end associates who fail to abide by company ...

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Dewey Beach, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

Grotto Pizza

Customer Service Representative

Milford, DE · On-site

$15.50 - $21/hr

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all ...

next page

Showing results 1-20

All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Lewes, DE

Library Customer Service Assistant information

See Lewes, DE salary details

$11

$19

$27

How much do library customer service assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for library customer service assistant in Lewes, DE is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.69 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are popular job titles related to Library Customer Service Assistant jobs in Lewes, DE?

For Library Customer Service Assistant jobs in Lewes, DE, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Lewes, DE look for?

The top searched job categories for Library Customer Service Assistant jobs in Lewes, DE are:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Lewes, DE as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,402 per year, or $19.9 per hour.

Customer Service Representative

Redners Markets

Lewes, DE

$16 - $21.50/hr

Full-time

Re-posted 22 days ago

Redner's Markets rating

5.9

Company rating: 5.9 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

64th of 122 rated grocery stores

Job description

POSITION TITLE:  Customer Service Manager

DEPARTMENT:      Front End     

REPORTS TO:         Store Director/Bookkeeper

FLSA STATUS:        Non-Exempt

 

 

 

JOB SUMMARY:

To provide and maintain high standards of customer service throughout the front end operations.  To supervise and direct all front end personnel and activities.

ESSENTIAL JOB FUNCTIONS:

1)         Promote customer goodwill by providing high standards of customer service.

2)         Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.

3)         Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.

4)         Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.

5)         Delegate responsibilities to cashiers as prescribed by store management.

6)         Conduct training programs for new associates, as well as associates already on board.

7)         Assist cashiers with price checks.

8)         Keep store management and scan coordinator informed of all pricing problems.

9)         Assist customers with returned merchandise, over rings, and overcharges.

10)       Approve customer checks and enforce check cashing policies.

11)       Maintain a regular cleaning schedule and overall good housekeeping of the front end.

12)       Order and control front end supplies (register paper, ribbons, etc.)

13)       Greet and customers and be observant of people in the store.

14)       Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

 

1)         Provide for proper staffing of Service Center and provide proper training for Acting          Customer Service Supervisor.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

 

1)         Strong oral and written communication skills for dealing with customers, employees, and Vendors.

2)         Strong analytical and mathematics skills for conducting accurate audits.

3)         Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.

What Redner's Markets employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply